Faults and what to do about them.
en
23
Faults and what to do about them.
Faults
Cause/remedial action
Water is leaking out.
■
Attach/replace the drain hose correctly.
■
Tighten the screw connection on the supply hose.
Water not flowing in.
Detergent is not dis-
pensed.
■
Start button not pressed?
■
Tap not open?
■
Filter blocked? Clean the filter
■
Supply hose kinked or trapped?
Washing machine door
cannot be opened.
■
Safety function active. Stop programme?
■
$
Rinse hold =
2
without final spin selected?
■
Can be opened by emergency release only?
Programme does not
start.
■
Start button for a pause or Ready in time pressed?
■
Washing machine door closed?
■
Childproof lock active? Deactivate.
Detergent solution is not
drained.
■
$
Rinse hold =
2
without final spin selected?
■
Clean the drain pump.
■
Clean the waste pipe and/or drain hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed. Distribute small and large
items of laundry in the drum.
■
Selected speed too low?
Spin cycle activated sev-
eral times.
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
The programme takes
longer than usual.
■
Not a fault – unbalanced load detection system adjusts imbalance by
repeatedly distributing the laundry.
■
Not a fault – foam detection system active – a rinse cycle is switched on.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may result in changes to the programme duration in the display
field.
Residual water in the care
product compartment.
■
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary.
Odours in the washing
machine.
Run the Cottons 90 °C programme without laundry. Use standard detergent for
this.
x
symbol flashes. Foam
may escape from the
detergent drawer.
Too much detergent used?
Mix one tablespoonful of fabric softener with ½ litre water and pour into com-
partment
II
(Not for outdoor fabrics, sportswear fabrics or those made with
down.)
Reduce detergent dosage for the next wash cycle.
