Bosch SMV8YCX01E Скачать руководство пользователя страница 47 | Manualshive

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Troubleshooting

en

47

Troubleshooting

Troubleshooting

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.

WARNING

Risk of electric shock!

Improper repairs are dangerous.

▶

Repairs to the appliance should only be carried out by trained specialist
staff.

▶

Only use genuine spare parts when repairing the appliance.

▶

If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.

Appliance safety

Fault

Cause

troubleshooting

Appliance door does not
open at the end of the pro-
gramme.

Automatic door opening is
not activated.

▶

Activate the automatic door open-
ing.

"Overview of basic settings",

Door is not correctly adjus-
ted.

▶

Adjust the appliance door as de-
scribed in the installation instruc-
tions.
The door gap must be at least
70 mm - 100 mm.

Appliance door and door
seal are soiled.

▶

Clean the appliance door and door
seal with a damp cloth and a little
washing-up liquid.

Wrong screws used to ad-
just the door gap.

▶

Use size 4X30 bolts to adjust the
door gap.
The bolts are included in the scope
of supply.
If you use bolts that are too long,
this can deactivate the function of
automatic door opening.

The safety device switches
off automatic door opening.

▶

Call "Customer Service."

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Содержание SMV8YCX01E

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMV8YCX01E en User manual ...

Страница 2: ...ons 22 Features 23 Top basket 23 Bottom basket 24 Cutlery drawer 24 Etagere 25 Folding prongs 25 Extra Clean Zone 26 Basket heights 27 Before using for the first time 27 Performing initial start up 27 Water softening system 28 Overview of water hardness set tings 28 Setting the water softening sys tem 28 Special salt 28 Switching off the water softening system 29 Regeneration of the water softenin...

Страница 3: ...on appliance care 43 Machine Care 43 Filter system 44 Cleaning spray arms 45 Troubleshooting 47 Appliance safety 47 Error code Fault display Sig nal 48 Washing results 50 Home Connect problem 57 Information on display panel 57 Malfunctions 57 Mechanical damage 58 Noise 59 Clean wastewater pump 60 Transportation storage and disposal 60 Removing the appliance 60 Protect appliance from frost 61 Trans...

Страница 4: ...he information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 2500 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be...

Страница 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Страница 6: ...e or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use Follow these safety instructions when using the appliance WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use...

Страница 7: ...on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the pr...

Страница 8: ...nger ous Never operate a damaged appliance Never operate an appliance with a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 61 Repairs to the applian...

Страница 9: ... putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap...

Страница 10: ... slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance ...

Страница 11: ...ll the dishwasher near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water ...

Страница 12: ...nstructions your appliance will use less electricity and less water Use the Eco 50 programme The Eco 50 programme is en ergy efficient and environmentally friendly Programmes Page 20 Change the sensor setting to the de fault Consumption is reduced Sensors Page 13 Zeolith drying automatically helps to save energy Zeolith drying Page 12 Zeolith drying The appliance features a Zeolith con tainer Zeol...

Страница 13: ... accordingly Very sensitive Adjusts the programme strength for difficult condi tions of use e g stubborn dried on food remnants Recommended setting Sensor setting Description when using organic or eco logical detergents contain ing low levels of active agents Energy and water consumption are adjusted accordingly Efficient Dry The appliance door opens automatic ally during the drying phase This en ...

Страница 14: ...e sure that the appliance is standing on the floor securely 6 Install the drainage connection Page 14 7 Install the drinking water connec tion Page 14 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for th...

Страница 15: ...alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug i...

Страница 16: ...ng yourself with your appliance Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 2 1 3 4 5 6 7 8 9 10 11 12 13 14 15 1 Rating plate Rating plate with E number and FD number Page 62 The data you need for Customer Service Page 61 1 Depending on the appliance specifications ...

Страница 17: ...awer Page 24 9 EmotionLight Interior lighting of the appliance Overview of basic settings Page 38 10 Cutlery shelf1 Cutlery shelf Page 25 11 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 45 12 Intake opening of the Zeolith con tainer The intake opening is required for Zeolith dr...

Страница 18: ...nds you can open the menu Changing basic settings Page 39 4 Display The display shows information about pro grammes basic settings or additional functions You can change the basic settings via the display and the setting buttons Changing basic settings Page 39 5 WLAN display Home Connect Page 40 6 Setting buttons Changing basic settings Page 39 7 Timer programming Setting timer programming Page 36...

Страница 19: ...ge the basic settings via the display and the setting buttons Changing basic settings Page 39 13 Display Remote Start 1 If you have activated the function and are con trolling the appliance via the Home Connect app the display lights up on the appliance 14 Door opener1 Opening the appliance door Page 35 15 Special salt refill indicator Water softening system Page 28 16 Rinse aid refill indicator R...

Страница 20: ...cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 50 C Drying All Addit...

Страница 21: ...g ExtraDry IntensiveZone SpeedPerfect Additional functions Page 22 Express 60 Tableware Cleaning mixed table ware and cutlery Level of soiling Removing common household food remnants lightly dried on Time optimised Cleaning 60 C Intermediate rinse Final rinse 50 C Drying All Additional functions Page 22 Express 45 Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics and g...

Страница 22: ...1 Save Favourite on the appliance 1 Press 2 Press the right programme button Programmes Page 20 3 Press the button for the relevant additional function Additional functions Page 22 4 Press for approx 3 seconds a The selected programme and the additional function will flash a flashes a The programme and the additional function are saved Tip To reset the programme either use the Home Connect app or ...

Страница 23: ...ime and energy consumption ExtraDry For a better drying res ult the final rinse tem perature is increased and the drying phase extended Especially suitable for drying plastic parts There is a slight in crease in energy con sumption and the run time is extended Features Features Features You can find an overview of the pos sible features of your appliance and how to use them here These features dep...

Страница 24: ... a diameter of 31 cm can be arranged in the bottom basket as shown Cutlery drawer Arrange cutlery in the cutlery drawer Arrange cutlery with the points and sharp edges downwards You can reorganise the cutlery drawer to make more space for longer wider items of cutlery Reorganising cutlery drawer You can fold down the side shelves and front prongs to make more space for longer wider items of cut le...

Страница 25: ...utlery shelf and space un derneath for small cups and glasses or for large items of cutlery e g wooden spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them ...

Страница 26: ... increase if you operate your appliance with the Extra Clean Zone switched on 1 Pull out the top basket 2 Set the slider to ON or OFF 3 Push in the top basket Cleaning Extra Clean Zone Limescale and soiling from the dish washing water can block the nozzles Note Always operate the appliance with the Extra Clean Zone fitted 1 Pull out the top basket 2 Pull the tab on the Extra Clean Zone up and forw...

Страница 27: ...t your appliance to a mo bile device You can conveniently change all settings via the Home Connect app Home Connect quick start Page 40 Requirement The appliance has been installed and connected Page 13 1 Add special salt Page 28 2 Add rinse aid Page 30 3 Switch on the appliance a The display shows the settings for initial start up 4 Press repeatedly until the display shows the required setting No...

Страница 28: ...ard 3 0 3 7 21 26 27 38 Hard 3 8 5 4 27 38 39 62 Hard 5 5 8 9 39 62 Note Set the water hardness determ ined on your appliance Setting the water softening sys tem Page 28 With a water hardness of 0 8 E you can dispense with special salt and switch off the water softening system Switching off the water softening system Page 29 Setting the water softening system Set the water hardness on your appli a...

Страница 29: ...orced out 4 Place the lid back on the dis penser and turn to close Switching off the water softening system If you find the special salt refill indic ator irritating e g when using com bined detergents with salt replace ment substances you can switch the salt refill indicator off Note To avoid damage to the appliance only switch off the water softening system in the following cases The water hardn...

Страница 30: ...x rinse cycles 6 Additional run time in minutes 7 Additional water consumption in litres 5 Additional power consumption in kWh 0 05 The consumption values specified are laboratory measurements determ ined in accordance with the currently applicable standard and using the Eco 50 programme and the factory value of the water hardness is set to 16 20 E Rinse aid system Rinse aid system Rinse aid syste...

Страница 31: ... better results using rinse aid 1 Press 2 To open the basic settings press for approx 3 seconds 3 Press repeatedly until the display shows Rinse aid dispenser 4 Press or repeatedly until the display shows 0 5 To save the settings press for approx 3 seconds a The rinse aid system is switched off and the rinse aid refill indicator is deactivated Detergent Detergent Detergent Find out which detergent...

Страница 32: ...ined detergent Besides conventional separate deter gents a number of products are available with additional functions These products contain not only de tergent but also rinse aid and salt re placement substances 3in1 and depending on the combination 4in1 5in1 additional components such as glass protection or stainless steel cleaner According to manufacturers com bined detergents generally only fu...

Страница 33: ...g detergent 1 To open the detergent dispenser press the locking latch 2 Add the detergent to the dry deter gent dispenser 15 ml 25 ml 50 ml If you are using tablets one is enough Insert the tablets in a hori zontal position If you are using powder or liquid detergent follow the manufac turer s instructions and quantities for dosage in the detergent dis penser 20 ml 25 ml detergent is suffi cient f...

Страница 34: ...om position of the deter gent causes damage Use a detergent marked as gentle on tableware by the man ufacturer Cause Recommendation Highly caustic alkaline or highly acidic clean ing agents in particu lar commercial or in dustrial cleaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular c...

Страница 35: ...lect in them Do not block the spray arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the progra...

Страница 36: ...tion Additional functions Page 22 a The additional function is set and the additional function button flashes Setting timer programming You can delay the start of the pro gramme by up to 24 hours 1 Press 2 Press or repeatedly until the display shows the right time Depending on the setting of the time display the end of the pro gramme is shown on the display either with Finish in e g 3h 25min or Fi...

Страница 37: ...eady started you will need to can cel it first Press for approx 4 seconds a All displays light up a As soon as the displays are off the display shows Program was terminated and then Finished a The programme is cancelled and ends after approx 1 minute Display programme informa tion You can show information about pro grammes and additional functions on the display 1 Press 2 Press the programme butto...

Страница 38: ...6 20 medium1 Set the water hardness Overview of water hardness settings Page 28 Rinse aid dispenser 0 6 51 Set or switch off the amount of rinse aid to be dis pensed Setting the amount of rinse aid Page 31 Sensor setting Standard1 Sensitive Very sensitive Set the water sensor for identifying soiling Sensors Page 13 Extra Dry on off1 Switch Extra Dry on or off for each operation The temperature is ...

Страница 39: ...r when the appliance is switched on Programmes Page 20 Tone volume Scale with multiple levels Set the signal volume at the end of the pro gramme Level 0 switches the signal tones off Button volume Scale with multiple levels Set the button volume during operation Level 0 switches the button tones off Efficient Dry off On in all programmes On with Eco 50 1 Activate or deactivate automatic opening of...

Страница 40: ...ork Wi Fi1 and to the Home Connect app Connecting the appliance to WLAN home network Wi Fi Page 40 The Home Connect app guides you through the entire login process Fol low the instructions in the Home Con nect app to configure the settings Tips Please consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions...

Страница 41: ...liance Requirements The appliance is connected to your WLAN home network The appliance is connected to the Home Connect app Manual is selected in the Basic settings Page 39 of this func tion A programme is selected Press If you open the appliance door the function is automatically deactiv ated a button lights up Tip To deactivate the function press Remote Diagnostics Customer Service can use Remot...

Страница 42: ...ares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time Note Please note that the Home Connect functions can only be utilised with the Home Connect app Information on data protection can be retrieved in the Home Connect app Declaration of Conformity Robert Bosch Hausgeräte GmbH hereby declares that the appliance with Home Conn...

Страница 43: ...nd hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent un pleasant odours Machine Care Deposits e g from remnants of food and limescale can cause your appli ance to malfunction To avoid such faults and reduce odours we recom mend cleaning your appliance at reg ular intervals Machine Care combined with ma chine care products and machine clea...

Страница 44: ...tomatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow the safety instructions given on the packagings of the machine care products and machine clean ers Activate the Extra Clean Zone Page 26 function 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine c...

Страница 45: ...es on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lowe...

Страница 46: ...en Cleaning and servicing 46 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Страница 47: ... Appliance safety Fault Cause troubleshooting Appliance door does not open at the end of the pro gramme Automatic door opening is not activated Activate the automatic door open ing Overview of basic settings Page 38 Door is not correctly adjus ted Adjust the appliance door as de scribed in the installation instruc tions The door gap must be at least 70 mm 100 mm Appliance door and door seal are so...

Страница 48: ...is no longer obstructed E 2060 lights up Appliance has detected cal cified heating element 1 Descale the appliance 2 Operate the appliance with the Wa ter softening system E 3000 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 61 E 3100 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 61 E 3400...

Страница 49: ...oiled or blocked Clean the filters Cleaning filters Page 44 E 6103 lights up Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 60 so it clicks into posi...

Страница 50: ...h the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 61 and give the er ror code Washing results Fault Cause troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 30 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 31 Programme or programme op...

Страница 51: ...ess Appliance door does not open automatically at the end of the programme Adjust the appliance door as de scribed in the installation instruc tions The door gap must be at least 70 mm 100 mm Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket...

Страница 52: ... intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 13 Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an angle or in corner areas Top baskets on right and left are not se...

Страница 53: ...substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 31 Clean the appliance mechanically White coating is deposited in the appliance interior 1 Set the water softening system cor rectly In most cases you will need to in crease the setting 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the specia...

Страница 54: ...chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 13 Coloured coatings blue yel low brown that are difficult or impossible to remove are present inside the appliance or on stainless steel table ware The formation of films is due to substances contained in vegetabl...

Страница 55: ...aned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 13 Removable streaks are present on glasses glass ware with a metallic appear ance and cutlery Amount of rinse aid to be dispensed is set too high Set the rinse aid system to a lower ...

Страница 56: ... also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not rinsed out Check that the spray arm...

Страница 57: ...etect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse aid 1 Add Rinse aid Page 30 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 31 Refill indicator for rinse aid does not ...

Страница 58: ...he programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply 2 Check the water supply Top basket is pressing against inner door and pre venting appliance door from being closed securely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been remo...

Страница 59: ...allation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light ...

Страница 60: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Страница 61: ...can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of t...

Страница 62: ... number FD and the consecutive numbering Z Nr of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr pro duction number FD and con secutive numbering Z Nr You can find the product number E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate ...

Страница 63: ...ation about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternati...

Страница 64: ...tten request to BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 München Germany Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance ...

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Страница 68: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001450642 9001450642 000...

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