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aus 

Troubleshooting

52

Home Connect problem

Fault

Cause

Troubleshooting

Connection to home net-
work is not established.

WLAN on router is not act-
ive.

Check the wireless network con-
nection of your router.

WLAN display is flashing.

Connection to home net-
work is not available.

Activate the wireless network con-
nection on your router.

Home Connect cannot be
implemented correctly.

Home Connect set incor-
rectly.

Please consult the documents sup-
plied for Home Connect.

Technical fault is present.

Please consult the information
about support in the documents
supplied for Home Connect.

Information on display panel

Fault

Cause

Troubleshooting

Refill indicator for rinse aid
lights up.

Insufficient rinse aid.

1.

Add "Rinse aid" 

→ 

Page 27

.

2.

Set the amount of rinse aid to be
dispensed. 

→ 

"Setting the amount of rinse aid",

Page 28

Refill indicator for rinse aid
does not light up.

Rinse aid system is switched
off.

Set the amount of rinse aid to be
dispensed.

Malfunctions

Fault

Cause

Troubleshooting

Water is left in the appliance
at the end of the pro-
gramme.

Filter system or area under
the filters is blocked.

1.

Clean the "Filters" 

→ 

Page 42

.

2.

Clean the "Wastewater pump"

→ 

Page 55

.

Programme has not yet
ended.

Wait until the programme ends or
cancel the programme with 

Reset

.

→ 

"Terminate programme",

Page 34

Appliance cannot be
switched on or operated.

Software update is taking
place.

Wait until the software update has
finished.

Appliance functions have
failed.

1.

Pull out the mains plug or switch off
the fuse.

2.

Wait at least 2 minutes.

3.

Connect the appliance to the power
supply.

4.

Switch the appliance on.

Содержание SMV6HCX01A

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMV6HCX01A aus User manual ...

Страница 2: ...test institute 21 Favourite 21 Additional functions 22 Features 22 Top basket 22 Bottom basket 23 Cutlery basket 24 Cutlery drawer 24 Etagere 24 Folding prongs 24 Baking sheet spray head 25 Extra Clean Zone 25 Basket heights 26 Before using for the first time 27 Making settings for initial start up 27 Rinse aid system 27 Rinse aid 27 Setting the amount of rinse aid 28 Switching the rinse aid syste...

Страница 3: ...oubleshooting 44 Appliance safety 44 Error code Fault display Sig nal 44 Washing results 46 Home Connect problem 52 Information on display panel 52 Malfunctions 52 Mechanical damage 53 Noise 54 Clean wastewater pump 55 Transportation storage and disposal 55 Removing the appliance 55 Protect appliance from frost 56 Transporting the appliance 56 Disposing of old appliance 56 Customer Service 56 Prod...

Страница 4: ...ormation on intended use to ensure that you use the appliance correctly and safely Only use this appliance For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be used by children aged 8 or over and by people...

Страница 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Страница 6: ...vailable from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on packagings of detergent a...

Страница 7: ...nd utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of...

Страница 8: ...the water tap Call Customer Service Page 56 Repairs to the appliance should only be carried out by trained specialist staff Improper repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is...

Страница 9: ...inet doors underneath Keep an eye on children when opening and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain residues of d...

Страница 10: ...aus Safety 10 Safety systems Protect children from possible hazards resulting from the appli ance The appliance is equipped with a Childproof lock Page 12 ...

Страница 11: ...ks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low this may impair function ing of the...

Страница 12: ...vated manually 1 Open the appliance door 2 Pull the catch of the childproof lock forwards and close the ap pliance door 1 2 Deactivating the door lock 1 Open the appliance door 2 Push the catch of the childproof lock to the right and slide it backwards 1 2 3 Close the appliance door Environmental protection and saving energy Environmental protection and saving energy Environmental protection and s...

Страница 13: ...f soiling The sensor has different sensitivity settings that can be changed in the basic settings Sensor setting Description SE 00 Optimum setting for a mixed load and heavily soiled tableware Saves both energy and water SE 01 Adjusts the programme strength for effective re moval of food remnants even with low soiling levels Energy and water consumption are adjusted accordingly SE 02 Adjusts the p...

Страница 14: ...nection Page 14 7 Install the drinking water connec tion Page 14 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for the steps required here 2 Connect the wastewater hose to the outlet connection of the si...

Страница 15: ...ety instructions Page 5 Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted properly ...

Страница 16: ... with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD number Page 57 The data you need for Customer Service Page 56 1 Depending on the appliance specifications ...

Страница 17: ...y dissolve 6 Top basket Top basket 7 Cutlery drawer Cutlery drawer Page 24 8 Cutlery shelf1 Cutlery shelf Page 24 9 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 43 10 Filter system Filter system Page 41 11 Cutlery basket Cutlery basket Page 24 12 Dispenser for rinse aid Add rin...

Страница 18: ...c settings Page 37 4 Timer programming and setting but tons Setting timer programming Page 33 Changing basic settings Page 37 5 Remote Start Remote Start Page 38 6 Programme buttons and additional functions Programmes Additional functions Page 22 7 Start button Starting the programme Page 34 8 WLAN display Home Connect Page 37 9 Water supply display Display for water supply 10 Door opener1 Opening...

Страница 19: ...ding to AS NZS 2007 Different in fluencing factors such as water tem perature or pipe pressure may result in deviations Programme Consumption values 1 Duration in hrs mins 2 Energy consump tion in kWh 3 Water consump tion in litres Use Programme se quence Pots Pans 1 2 05 2 15 2 1 300 1 400 3 11 5 14 0 Tableware Pots and pans non fragile tableware and cutlery Level of soiling Stubborn burned or dr...

Страница 20: ...me Pre Rinse Cleaning 45 C Intermediate rinse Final rinse 46 C Drying Extra Quiet 1 4 00 2 1 050 3 11 0 Tableware Mixed tableware and cutlery Level of soiling Common household food remnants lightly dried on Reduced noise Pre Rinse Cleaning 50 C Intermediate rinse Final rinse 63 C Drying Quick 1h 1 1 00 2 1 300 3 10 5 Tableware Mixed tableware and cutlery Level of soiling Common household food remn...

Страница 21: ...completion of dry test Favourite You can save a combination of a pro gramme and an additional function to the button You can save the program via the Home Connect app or on the appli ance The pre rinse program is saved to this button at the factory Pre rinse is suitable for all types of tableware The tableware undergoes intermedi ate cleaning via cold rinsing Tip You can use the Home Connect app t...

Страница 22: ...y giene status for the ap pliance and tableware the temperature is raised and maintained for an extra long period Especially suitable for cleaning chopping boards or baby bottles Continuous use of this function increases the hygiene status This will increase the run time and energy consumption Additional func tion Use Extra Dry For a better drying res ult the final rinse tem perature is increased ...

Страница 23: ... 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 26 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in t...

Страница 24: ... the cutlery shelf and space un derneath for small cups and glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fol...

Страница 25: ...he baking sheet spray head Inserting baking sheet spray head Use the baking sheet spray head in stead of the top basket to clean large trays grilles and plates 1 Remove top basket 2 Insert the baking sheet spray head in the holder and turn to the right a The baking sheet spray head clicks into position Removing baking sheet spray head If you no longer require the baking sheet spray head remove it ...

Страница 26: ...nce with the Extra Clean Zone fitted 1 Pull out the top basket 2 Pull the tab on the Extra Clean Zone up and forwards 3 Set the slider to ON 4 Clean under running water 5 Place the Extra Clean Zone in the top basket and lock in place Check that the mounts are in the correct position a The Extra Clean Zone audibly clicks into position 6 Push in the top basket Basket heights Set the baskets at the r...

Страница 27: ...age 27 2 Switch on the appliance Page 33 3 Set the amount of rinse aid to be dispensed Page 28 4 Add detergent Page 28 5 Start the Programme with the highest cleaning temperature Page 19 without tableware We recommend you clean the ap pliance without tableware before using it for the first time to remove any marks from water or other residues Tip You can change this setting and other Basic setting...

Страница 28: ...the rinse aid sys tem off If you find the rinse aid refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can switch the rinse aid sys tem off Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows 3 Press repeatedly...

Страница 29: ...se Detergent Description Do not select timer programming for starting the pro gramme The dosage can be adjusted to the level of soiling Tip Suitable detergents are available online via our website or from Cus tomer Service Page 56 Separate detergents Separate detergents are products that do not contain components other than detergent e g powder or liquid detergent With powder and liquid detergent ...

Страница 30: ...rgent To prevent sticking only touch de tergents in a water soluble pouch with dry hands and only ever place them in a dry detergent dispenser Even if the rinse aid refill indicator lights up washing programmes will still run properly with combined de tergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a spec...

Страница 31: ...id damage to glass and table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from copper or tin Tableware soiled with ash wax lub ricating grease or paint Very small items of tableware Only put tableware in the dishwash...

Страница 32: ...ng and drying res ults position items with curves or recesses at an angle so the water can run off 1 Remove large remnants of food from your tableware To save resources do not pre rinse tableware under running wa ter 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better the dishwashing result will be ...

Страница 33: ...elected and the additional function last selec ted will be set by default If you do not perform any actions on the appliance for 10 minutes the appliance will automatically switch off Setting a programme To adjust the wash cycle to the soil ing level of the tableware select a suitable programme Press the right programme button a The programme is set and the pro gramme button flashes a The remainin...

Страница 34: ...er the cycle Interrupting programme Note When you open the appliance door once the appliance has heated up leave the door slightly ajar for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to resume the pro gramme Terminate programme T...

Страница 35: ...water sensor for identifying soiling Sensors Page 13 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A 00 A 01 Set cold water or hot water connec tion Only set the appliance to hot water if th...

Страница 36: ...t programme SP 00 1 SP 00 SP 01 Set a default programme for when the appliance is switched on With the setting SP 00 the last programme selected and the last additional function selected are set by default when the appliance is switched on With the setting SP 01 the standard programme is set by de fault when the appliance is switched on Tone volume SL 02 1 SL 00 SL 03 Adjustment of tone volume Lev...

Страница 37: ... the required set ting 5 Press or repeatedly until the display shows the right value You can change several settings 6 To save the settings press for 3 seconds 7 Close the appliance door Home Connect Home Connect Home Connect This appliance is network capable Connect your appliance to a mobile device to control its functions via the Home Connect app The Home Connect services are not available in e...

Страница 38: ...me network Wi Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance...

Страница 39: ...the following types of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory ...

Страница 40: ...the front of the dish washer and the con trol panel regularly us ing a damp cloth and washing up liquid This ensures the parts of the appliance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent un pleasant odours Machine Care Deposits e g from remnants of food and limescale can cause your appli ance to malfunction To...

Страница 41: ... cleaners specially designed for dishwashers Make sure that there are no alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the indic ator for Machine Care will go out automatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow the safety instructions give...

Страница 42: ... sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance ...

Страница 43: ... the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Страница 44: ...ildproof lock is activated Open the appliance door Page 33 Error code Fault display Signal Fault Cause Troubleshooting E 20 60 lights up alternately Appliance has detected cal cified heating element 1 Descale the appliance 2 Operate the appliance with the wa ter softening system 1 E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Servi...

Страница 45: ...supply hose 8 Screw the water connection back on 9 Check the water connection for leaks 10 Restore the power supply 11 Switch the appliance on E 92 40 will light up altern ately Filters are soiled or blocked Clean the filters Cleaning filters Page 42 E 61 03 will light up altern ately Water is not drained Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove ...

Страница 46: ...pliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 56 and give the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too...

Страница 47: ... the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cut...

Страница 48: ...y The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 13 Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an angle or in corner areas Top baskets on right and left are not set to same...

Страница 49: ...nt Page 28 Clean the appliance mechanically Stubborn white coatings are present on tableware inside the appliance or the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 28 Clean the appliance mechanically Too little detergent is being used Increase the amount of detergent used or change Detergent Page 28 Washing p...

Страница 50: ...ured during the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing temperature Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and ...

Страница 51: ...erature Use detergent with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by ta...

Страница 52: ...ient rinse aid 1 Add Rinse aid Page 27 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 28 Refill indicator for rinse aid does not light up Rinse aid system is switched off Set the amount of rinse aid to be dispensed Malfunctions Fault Cause Troubleshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is block...

Страница 53: ...ply Top basket is pressing against inner door and pre venting appliance door from being closed securely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly Mechanical damage Fault Cause Troubleshooting Appliance doo...

Страница 54: ...only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware...

Страница 55: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Страница 56: ... used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the applia...

Страница 57: ...ddition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the ...

Страница 58: ...ble to you on request To file a request please email to oss request bshg com or send a written request to BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 München Germany Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance Declarat...

Страница 59: ......

Страница 60: ...Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001593376 9001593376 00111...

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