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Troubleshooting

54

Home Connect problem

Fault

Cause

troubleshooting

Connection to home net-
work is not established.

WLAN on router is not act-
ive.

Check the wireless network con-
nection of your router.

WLAN display is flashing.

Connection to home net-
work is not available.

Activate the wireless network con-
nection on your router.

Home Connect cannot be
implemented correctly.

Home Connect set incor-
rectly.

Please consult the documents sup-
plied for Home Connect.

Technical fault is present.

Please consult the information
about support in the documents
supplied for Home Connect.

Information on display panel

Fault

Cause

troubleshooting

Special salt refill indicator
lights up.

Insufficient special salt.

Add "Special salt" 

→ 

Page 26

.

Sensor does not detect spe-
cial salt tablets.

Do not use special salt tablets.

Refill indicator for special
salt does not light up.

Water softening system is
switched off.

Setting the water softening system

Refill indicator for rinse aid
lights up.

Insufficient rinse aid.

1.

Add "Rinse aid" 

→ 

Page 28

.

2.

Set the amount of rinse aid to be
dispensed. 

→ 

"Setting the amount of rinse aid",

Page 28

Refill indicator for rinse aid
does not light up.

Rinse aid system is switched
off.

Set the amount of rinse aid to be
dispensed.

Display flashes.

Appliance door is not closed
properly.

Close the appliance door.

Arrange the tableware so
that no parts project beyond
the basket and prevent the
appliance door from closing
properly.

Malfunctions

Fault

Cause

troubleshooting

Water is left in the appliance
at the end of the pro-
gramme.

Filter system or area under
the filters is blocked.

1.

Clean the "Filters" 

→ 

Page 42

.

2.

Clean the "Wastewater pump"

→ 

Page 57

.

Содержание SMU4EDI73S

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMU4EDI73S en User manual ...

Страница 2: ...p basket 21 Bottom basket 21 Cutlery basket 22 3rd basket 22 Etagere 23 Folding prongs 23 Knife shelf 23 Extra Clean Zone 24 Basket heights 25 Before using for the first time 25 Performing the initial configura tion 25 Water softening system 25 Overview of water hardness set tings 25 Setting the water softening sys tem 26 Special salt 26 Switching off the water softening system 27 Regeneration of ...

Страница 3: ...n appliance care 40 Machine Care 41 Filter system 42 Cleaning spray arms 43 Troubleshooting 44 Appliance safety 44 Error code Fault display Sig nal 45 Washing results 47 Home Connect problem 54 Information on display panel 54 Malfunctions 54 Mechanical damage 55 Noise 56 Clean wastewater pump 57 Transportation storage and disposal 57 Removing the appliance 57 Protect appliance from frost 58 Transp...

Страница 4: ...he information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be...

Страница 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Страница 6: ...e or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use Follow these safety instructions when using the appliance WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use...

Страница 7: ...on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the pr...

Страница 8: ...a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 58 Repairs to the appliance should only be carried out by trained specialist staff Incorrect repairs...

Страница 9: ... putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap...

Страница 10: ... slots of the tablet collecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance ...

Страница 11: ...ll the dishwasher near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water ...

Страница 12: ...bout current disposal methods are available from your specialist dealer or local authority Saving energy If you follow these instructions your appliance will use less electricity and less water Use the Eco 50 programme The Eco 50 programme is en ergy efficient and environmentally friendly Programmes Page 18 If you do not have much tableware to wash use the additional Half Load function 1 The progr...

Страница 13: ...n working order It is possible that water has left marks on the appliance These marks will disappear after the first wash cycle The delivery consists of the following Dishwasher Operating instructions Installation Instructions Warranty Installation material Steam guard plate Mains cable Quick reference guide Installing and connecting the appliance You can position your built under or integrable ap...

Страница 14: ...e a new water sup ply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data Page 60 3 When doing so check that the drinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply Connecting the applian...

Страница 15: ...ising yourself with your appliance Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 1 Rating plate Rating plate with E number and FD number Page 59 The data you need for Customer Service Page 58 1 Depending on the appliance specifications ...

Страница 16: ...dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket Page 21 8 3rd basket 3rd basket Page 22 9 Cutlery shelf1 Cutlery shelf Page 23 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 43 11 Filter system Filter system Page 42 12 Cutlery ba...

Страница 17: ...6 Water supply display Display for water supply 7 button If you press for approx 3 seconds you can open the basic settings 8 Start button Starting the programme Page 34 9 Programme buttons and additional functions Programmes Page 18 Additional functions Page 20 10 Remote Start Remote Start Page 39 11 Timer programming Setting timer programming Page 34 12 Display The display shows information about...

Страница 18: ...cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Drying All Addit...

Страница 19: ...s Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or consumption values E mail enquiries to dishwasher test appliances com The product number E Nr and the production number FD are required here They can be found on the rat ing plate on ...

Страница 20: ...o 75 depending on the rinse programme Energy and water con sumption are increased If you select this additional function automatic door opening Page 36 in the o02 setting is deactiv ated Additional func tion Use Half Load Switch on with small loads It is recommended adding less detergent to the detergent dis penser than for a full machine load The run time is shortened Energy and water con sumptio...

Страница 21: ...asket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 25 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket ...

Страница 22: ...se the 3rd basket to wash large items of cutlery that are lightly soiled as well as small items of tableware e g small cups bowls or cooking spoons Moving the side shelf in the 3rd basket You can move the side shelf in the 3rd basket to wash stemware in the top basket 1 Move the side shelf to the left 2 Arrange the stemware in the top basket ...

Страница 23: ...olding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion Knife shelf Use the shelf for knives and long items of cutlery ...

Страница 24: ...3 Push in the top basket Cleaning Extra Clean Zone Limescale and soiling from the dish washing water can block the nozzles Note Always operate the appliance with the Extra Clean Zone fitted 1 Pull out the top basket 2 Pull the tab on the Extra Clean Zone up and forwards 3 Set the slider to ON 4 Clean under running water 5 Place the Extra Clean Zone in the top basket and lock in place Check that th...

Страница 25: ...ge 33 4 Setting the water softening sys tem Page 26 5 Set the amount of rinse aid to be dispensed Page 28 Tip You can change these settings and other Basic settings Page 36 at any time Water softening system Water softening system Water softening system Hard water leaves limescale on the tableware as well as the washing tank and parts of the appliance may become blocked To ensure good dishwashing ...

Страница 26: ...factory 5 To save the settings press for 3 seconds Special salt You can use special salt to soften water Adding special salt If the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The amount of spe cial salt required depends on the wa ter hardness the higher the water hardness the greater the amount of special salt requir...

Страница 27: ...ttings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until the dis play shows H00 4 To save the settings press for 3 seconds a The water softening system is switched off and the salt refill indic ator is deactivated Regeneration of the water softening system In order to obtain fault free function of the water softening system the appli ance performs regeneratio...

Страница 28: ...er for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of rinse aid 1 Press 2 To open the ...

Страница 29: ...d Page 28 separately Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Detergent Description Tabs Tabs are suitable for all cleaning functions and do not need to be measu...

Страница 30: ...d automat ically to ensure the best possible washing and drying result Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Description Hand washing up liquid Hand washing up liquid can cause increased froth ing and damage the appli ance Detergent con taining chlorine Chlorine residue on table ware may present a risk to health I...

Страница 31: ...rgent specified is usually sufficient 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets...

Страница 32: ...cleaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programm...

Страница 33: ...ns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories for soiling and clean if necessary Cleaning and servicing Page 40 Basi...

Страница 34: ...until h 00 appears in the display Starting the programme Press a The programme has ended when the display shows 0h 00m Notes If you want to add more tableware while the appliance is running do not use the tablet collecting tray as a handle for the top basket You might touch the partially dissolved tablet You can only change a pro gramme when running if you can cel it Terminate programme Page 35 Th...

Страница 35: ...programme that has already started you will need to can cel it first Press for approx 4 seconds a All displays light up a As soon as the displays are off the display shows 0h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off appliance 1 Please note the information on Safe use Page 11 2 Press Tip If you press during the wash cycle the...

Страница 36: ...ensed Setting the amount of rinse aid Page 28 Switch the rinse aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d01 or off d00 Hot water A00 1 A00 A01 Set cold water or hot water connec tion On...

Страница 37: ...c0 rc2 Activate or deactivate Remote Start Page 39 The following settings are possible With the setting rc0 the func tion is permanently deactivated With the setting rc1 the func tion can be selected via the button Activating Remote Start Page 39 With the setting rc2 the func tion is permanently activated Factory setting rE Start with YES Confirm with Restore changed settings to the fact ory setti...

Страница 38: ...e the safety precau tions in this instruction manual and make sure that they are also ob served when operating the appliance via the Home Connect app Safety Page 4 Home Connect quick start Connect your appliance to a mobile device quickly and easily Installing app 1 Install the Home Connect app on your mobile device 2 Start the app and set up access for Home Connect The Home Connect app guides you...

Страница 39: ... For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect com Software update You can use this function to update the software of your appliance e g for optimisation troubleshooting or safety relevant updating The Home Connect app informs you about available software updates Da...

Страница 40: ...ain it carefully Cleaning the tub WARNING Risk of harm to health Using detergents containing chlorine may result in harm to health Never use detergents containing chlorine 1 Remove any coarse soiling in the interior with a damp cloth 2 Add detergent to the detergent dis penser 3 Select the programme with the highest temperature Programmes Page 18 4 Start the programme without tableware Page 34 Cle...

Страница 41: ...dicator for Machine Care lights up on the control panel or if ad vised to do so by the display The in dicator will go out after you have run Machine Care If your appliance does not have a reminder function we re commend performing Machine Care every 2 months Running Machine Care Run the Machine Care programme if the indicator for Machine Care lights up on the control panel or if advised to do so b...

Страница 42: ...er 3 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters 1 After each wash check the filters for residue 2 Turn the coarse filter anticlockwise and remove the filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements...

Страница 43: ...cale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into positio...

Страница 44: ...e Appliance safety Fault Cause troubleshooting Appliance door does not open at the end of the pro gramme Automatic door opening is not activated Activate the automatic door open ing Overview of basic settings Page 36 Door is not correctly adjus ted Adjust the appliance door as de scribed in the installation instruc tions The door gap must be at least 70 mm 100 mm Appliance door and door seal are s...

Страница 45: ... light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 58 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 58 E 34 00 will light up altern ately Water is continuously run ning into the appliance 1 Turn off the water tap 2 Call Customer Service Page 58 E 32 00 will...

Страница 46: ... kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 57 so it clicks into position E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 57 Cove...

Страница 47: ...the er ror code Washing results Fault Cause troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 28 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 28 Programme or programme option has no drying phase or the drying phase is too brief Select a programme with drying e g intensive strong or ECO pro gramme Page 18 Some opt...

Страница 48: ...s not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cutlery con tact points 1 Arrange cutlery individually where possible Page 32 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensa tion drying principle causes...

Страница 49: ...y The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on the left and right to t...

Страница 50: ...substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 29 Clean the appliance mechanically White coating is deposited in the appliance interior 1 Set the water softening system cor rectly In most cases you will need to in crease the setting 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the specia...

Страница 51: ...chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Coloured coatings blue yel low brown that are difficult or impossible to remove are present inside the appliance or on stainless steel table ware The formation of films is due to substances contained in vegetables cabbage celery potatoes noodles etc or tap water ma...

Страница 52: ...perature Programmes Page 18 Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Removable streaks are present on glasses glass ware with a metallic appear ance and cutlery Amount of rinse aid to be dispensed is set too high Set the rinse aid system to a lower ...

Страница 53: ... also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not rinsed out Check that the spray arm...

Страница 54: ...e 26 Sensor does not detect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse aid 1 Add Rinse aid Page 28 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 28 Refill indicator f...

Страница 55: ...erted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programme starts automat ically You did not wait until pro gramme ended Terminate programme Page 35 Appliance stops during the programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply ...

Страница 56: ... Remove detergent residue Noise Fault Cause troubleshooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small loa...

Страница 57: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Страница 58: ...can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of t...

Страница 59: ... number FD and the consecutive numbering Z Nr of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr pro duction number FD and con secutive numbering Z Nr You can find the product number E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate ...

Страница 60: ...e of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifier in the first line of the EU energy label Information regarding Free and Open Source Software This product includes ...

Страница 61: ... 61 Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance ...

Страница 62: ......

Страница 63: ......

Страница 64: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001546382 9001546382 000...

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