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Customer Service
Great Britain
Bosch Customer Service
Grand Union House 
Old Wolverton Road Milton Keynes
MK12 5PT

UK +44 (0)344 892 8979
IRL +353 (0)1450 2655
www.bosch-home.co.uk

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en Operating instructions

Sensixx’x 

DA10 / DA20

002 Sensixx’x DA10 / DA20  GB  /10/14

Solving Minor Problems Yourself

Problem

Possible Causes

Solution

The iron does 

not heat up.

1. Temperature control 

(10) set to minimum.

2. No mains supply.

3. The “secure” system* 

has been activated 

(indicator light 13 

flashes). The iron is set 

to stand-by.

4. The “SensorSecure” 

system* has been 

activated (indicator light 

13 flashes). The iron is 

set to stand-by.

1. Turn to a higher position.

2. Check with another 

appliance or plug the 

iron into a different 

socket.

3. Move the iron gently 

from side to side to 

reactivate it.

4. Grip the handle of the 

iron to re-start it.

The clothes 

tend to stick.

1. The temperature is too 

high. 

1. Turn the temperature 

control (10) down and 

wait until the iron has 

cooled down. 

Water drips 

out of the 

soleplate (6) 

together with 

steam.

1. Temperature control 

(10) setting is too low.

2. Steam regulator (3) 

is set too high in 

conjunction with a low 

temperature.

3. You have pressed the 

shot of steam button 

(2) repeatedly without 

waiting for 5 seconds 

between each press.

1. Turn the temperature 

control to a higher 

setting (between “••” 

and “max”) and wait until 

the pilot light (11) goes 

out.

2. Set the steam regulator 

to a lower setting.

3. Wait 5 seconds between 

each press of the jet of 

steam button.

Steam does 

not come out.

1. Steam regulator (3) is 

set to “0” position.

2. The temperature is too 

low. Anti-drip system is 

activated. 

1. Set the steam control to 

an open steam position.

2. Set to a higher 

temperature if 

compatible with the 

fabric. 

Smoke comes 

out when 

connecting 

the iron for the 

first time.

1. This may be caused by 

the lubrication of some 

of the internal parts. 

1. This is normal and will 

stop after a few minutes. 

Deposits 

come out 

through the 

holes in the 

soleplate (6).

1. Traces of lime scale 

are coming out of the 

steam chamber.

1. Carry out a cleaning 

cycle (see “Calc’nClean” 

section).

* Model dependent

If none of the above solves the problem, get in touch with an 

authorised technical service.

Thank you for buying the TDA10 / TDA20 steam iron from 
Bosch.

These instructions contain valuable information about the unique 
features of this iron and some hints to make ironing easier for you.
Carefully read through the operating instructions for the appliance 
and safeguard them for future reference.

Please  visit  www.bosch-home.co.uk  for  more  product 
information or to register your product, just follow the link 
to the Online guarantee registration.
You can download this manual from the local homepages 
of Bosch.

General safety instructions

• The iron must not be left unattended while it is 

connected to the supply mains.

• Remove the plug from the socket before filling 

the appliance with water or before pouring out 
the remaining water after use.

• The appliance must be used and placed on a 

stable surface.

• When placed on its stand, make sure that the 

surface on which the stand is placed is stable.

• The iron should not be used if it has been 

dropped, if there are visible signs of damage or 
if it is leaking water. It must be checked by an 
authorized Technical Service Centre before it 
can be used again.

• With the aim of avoiding dangerous situations, 

any work or repair that the appliance may need, 
e.g. replacing a faulty mains cable, must only 
be carried out by qualified personnel from an 
Authorised Technical Service Centre.

• This appliance can be used by children aged from 

8 years and above and persons with reduced 
physical, sensory or mental capabilities or lack 
of experience and knowledge if they have been 
given supervision or instruction concerning use 
of the appliance in a safe way and understand the 
hazards involved. Children shall not play with the 
appliance. Cleaning and user maintenance shall 
not be made by children without supervision.

• Keep the iron and its cord out of reach of 

children less than 8 years of age when it is 
energized or cooling down.

• 

   CAUTION. Hot surface. 

Surface is liable to get hot during use.

Important notices

•  This appliance has been designed exclusively for domestic use 

and must not be used for industrial purposes.

•  This appliance reaches high temperatures and produces steam 

during use, this could cause scalds or burns in case of improper 
use.
-  Do not touch the soleplate! Hold the iron by its handle.
-  Do not leave the power cable hanging over the table or ironing 

board, to prevent the appliance from falling.

-  Do not iron clothing while it is being worn!
-  Never spray or aim the steam at persons or animals!

•  Do not allow the power cable to come into contact with sharp 

edges or with the soleplate when it is hot.

•  Never rest the iron in a horizontal position when the soleplate 

is hot. Rest it on its heel.

•  Do not touch the appliance with wet hands when in operation.
•  This appliance is to be connected and used in accordance with 

the information stated on its characteristics plate.

•  This appliance must be connected to an earthed socket. If it is 

absolutely necessary to use an extension cable, make sure that 
it is suitable for 16A and has a socket with an earth connection.

•  In order to avoid that, under unfavourable mains conditions, 

phenomena like transient voltage drops or lighting fluctuations 
can happen, it is recommended that the iron is connected to a 
power supply system with a maximum impedance of 0.26

Ω

. If 

necessary, the user can ask the public power supply company 
for the system impedance at the interface point.

•  The appliance must never be placed directly under the tap to 

fill the water tank.

•  Unplug the appliance from the mains supply after each use, or 

if a fault is suspected.

•  The electrical plug must not be removed from the socket by 

pulling the cable.

•  Never immerse the iron in water or any other fluid.
•  Do not leave the appliance exposed to weather conditions (rain, 

sun, frost, etc.).

•  If the safety fuse fitted in the appliance blows, the appliance 

will be rendered inoperative. To restore normal operation the 
appliance  will  have  to  be  taken  to  an  authorised  Technical 
Service Centre.

Tips to help you save energy

Steam production consumes the most energy. To help minimise 
the energy used, follow the advice below:

•  Regulate  the  steam  according  to  the  selected  ironing 

temperature, following the instructions in this manual.

•  Try to Iron the fabrics while they are still damp and reduce the 

steam setting. Steam will be generated from the fabrics rather 
than the iron. If you tumble dry your fabrics before ironing them, 
set the tumble drier on the ‘iron dry’ programme.

•  Stand the iron upright during pauses. Resting it horizontally with 

the steam regulator on generates wasted steam.

GUARANTEE TERMS

The terms of the guarantee for this appliance are in accordance 
with that stated by our representative for the country in which 
it is sold.  Details of those conditions can be obtained from the 
retailer  from  whom  the  appliance  was  purchased.  The  SALES 
RECEIPT must be presented when making any claims against the 
terms of this guarantee. We reserve the right to make technical 
modifications.

Advice on disposal

Our goods come in optimised packaging. This basically consists in 
using non-contaminating materials which should be handed over 
to the local waste disposal service as secondary raw materials. 
Your local town council can give you information about how to 
dispose of obsolete appliances.

This  appliance  is  labelled  in  accordance  with 
European Directive 2012/19/EU concerning used 
electrical  and  electronic  appliances  (waste 
electrical and electronic equipment -WEEE).
The  guideline  determines  the  framework  for 

the return and recycling of used appliances as applicable 
throughout the EU.

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