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Troubleshooting

aus

43

Troubleshooting

Troubleshooting

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.

WARNING

Risk of electric shock!

Improper repairs are dangerous.

▶

Repairs to the appliance should only be carried out by trained specialist
staff.

▶

Only use genuine spare parts when repairing the appliance.

▶

If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.

Appliance safety

Fault

Cause

Troubleshooting

Appliance door does not
open at the end of the pro-
gramme.

Automatic door opening is
not activated.

▶

Activate the automatic door open-
ing.

"Overview of basic settings",

Door is not correctly adjus-
ted.

▶

Adjust the appliance door as de-
scribed in the installation instruc-
tions.
The door gap must be at least
70 mm - 100 mm.

Appliance door and door
seal are soiled.

▶

Clean the appliance door and door
seal with a damp cloth and a little
washing-up liquid.

Wrong screws used to ad-
just the door gap.

▶

Use size 4X30 bolts to adjust the
door gap.
The bolts are included in the scope
of supply.
If you use bolts that are too long,
this can deactivate the function of
automatic door opening.

The safety device switches
off automatic door opening.

▶

Call "Customer Service."

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Содержание SBV8EDX01A

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SBV8EDX01A aus User manual ...

Страница 2: ...s 22 Top basket 22 Bottom basket 23 Cutlery basket 23 3rd basket 23 Etagere 24 Folding prongs 24 Knife shelf 25 Baking sheet spray head 25 Extra Clean Zone 25 Basket heights 26 Before using for the first time 27 Making settings for initial start up 27 Rinse aid system 27 Rinse aid 27 Setting the amount of rinse aid 28 Switching the rinse aid system off 28 Detergent 29 Suitable detergents 29 Unsuit...

Страница 3: ...afety 43 Error code Fault display Sig nal 44 Washing results 46 Home Connect problem 52 Information on display panel 52 Malfunctions 52 Mechanical damage 53 Noise 54 Clean wastewater pump 55 Transportation storage and disposal 55 Removing the appliance 55 Protect appliance from frost 56 Transporting the appliance 56 Disposing of old appliance 56 Customer Service 56 Product number E Nr produc tion ...

Страница 4: ...ormation on intended use to ensure that you use the appliance correctly and safely Only use this appliance For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be used by children aged 8 or over and by people...

Страница 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Страница 6: ...vailable from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on packagings of detergent a...

Страница 7: ...nd utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of...

Страница 8: ...the water tap Call Customer Service Page 56 Repairs to the appliance should only be carried out by trained specialist staff Improper repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is...

Страница 9: ...inet doors underneath Keep an eye on children when opening and closing the ap pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain residues of d...

Страница 10: ...ks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low this may impair function ing of the...

Страница 11: ...light barrier which measures the turbidity of the rinsing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is high the rinsing water is drained off and replaced with fresh water If the soiling level is lower the rinsing wa ter is used in the next wash cycle so reducing water consumption by 3 6 litres In the automatic programmes the te...

Страница 12: ... factory to check it is in working order It is possible that water has left marks on the appliance These marks will disappear after the first wash cycle The delivery consists of the following Dishwasher Operating instructions Installation Instructions Warranty Installation material Steam guard plate Mains cable Installing and connecting the appliance You can position your built under or integrable...

Страница 13: ... Note If you are replacing the appliance you must use a new water supply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data 3 When doing so check that the drinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance...

Страница 14: ... with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD number Page 57 The data you need for Customer Service Page 56 1 Depending on the appliance specifications ...

Страница 15: ...y dissolve 6 Top basket Top basket Page 22 7 3rd basket 3rd basket Page 23 8 Cutlery shelf1 Cutlery shelf Page 24 9 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 42 10 Filter system Filter system Page 41 11 Cutlery basket Cutlery basket Page 23 12 Dispenser for rinse aid Add rin...

Страница 16: ...ds you can open the menu Changing basic settings Page 36 4 Display The display shows information about pro grammes basic settings or additional functions You can change the basic settings via the display and the setting buttons Changing basic settings Page 36 5 WLAN display Home Connect Page 37 6 Setting buttons Changing basic settings Page 36 7 Timer programming Setting timer programming Page 33 ...

Страница 17: ...additional functions You can change the basic settings via the display and the setting buttons Changing basic settings Page 36 13 Display Remote Start 1 If you have activated the function and are con trolling the appliance via the Home Connect app the display lights up on the appliance 14 Door opener1 Opening the appliance door Page 33 15 Rinse aid refill indicator Rinse aid system Page 27 1 Depen...

Страница 18: ...boratory ac cording to AS NZS 2007 Different in fluencing factors such as water tem perature or pipe pressure may result in deviations Programme Consumption values 1 Duration in hrs mins 2 Energy consump tion in kWh 3 Water consump tion in litres Use Programme se quence Auto Gentle 1 1 30 1 40 2 0 700 0 850 3 11 5 14 0 Tableware Delicate tableware cutlery temperat ure sensitive plastics glasses an...

Страница 19: ...hing wa ter Eco Wash 1 3 45 2 0 620 3 11 5 Tableware Mixed tableware and cutlery Level of soiling Normally soiled load Most economical pro gramme Pre Rinse Cleaning 45 C Intermediate rinse Final rinse 46 C Drying Extra Quiet 1 4 00 2 1 050 3 11 0 Tableware Mixed tableware and cutlery Level of soiling Common household food remnants lightly dried on Reduced noise Pre Rinse Cleaning 50 C Intermediate...

Страница 20: ...l to dishwasher test appli ances com These are the conditions for conduct ing the tests however not the results or consumption values The product number E Nr and the production number FD are required here They can be found on the rat ing plate on the appliance door Open ajar using a block of approxim ately 100 mm upon completion of dry test Favourite You can save a combination of a pro gramme and ...

Страница 21: ...e when the pro gramme is running Energy and water con sumption are increased If you select this additional function automatic door opening Page 35 in the On with Eco 50 set ting is deactivated Additional func tion Use HygienePlus To ensure a higher hy giene status for the ap pliance and tableware the temperature is raised and maintained for an extra long period Especially suitable for cleaning cho...

Страница 22: ...o make room for larger items of tableware Adjusting top basket with side levers To wash large items of tableware in the baskets adjust the shelf position of the top basket 1 Pull out the top basket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down sl...

Страница 23: ...basket always without sorting it and with the sharp points downwards 3rd basket Use the 3rd basket to wash large items of cutlery that are lightly soiled as well as small items of tableware e g small cups bowls or cooking spoons Moving the side shelf in the 3rd basket You can move the side shelf in the 3rd basket to wash stemware in the top basket 1 Move the side shelf to the left 1 Depending on t...

Страница 24: ...ery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion 1 Dependin...

Страница 25: ...king sheet spray head Use the baking sheet spray head in stead of the top basket to clean large trays grilles and plates 1 Remove top basket 2 Insert the baking sheet spray head in the holder and turn to the right a The baking sheet spray head clicks into position Removing baking sheet spray head If you no longer require the baking sheet spray head remove it from the appliance 1 Turn the baking sh...

Страница 26: ...nce with the Extra Clean Zone fitted 1 Pull out the top basket 2 Pull the tab on the Extra Clean Zone up and forwards 3 Set the slider to ON 4 Clean under running water 5 Place the Extra Clean Zone in the top basket and lock in place Check that the mounts are in the correct position a The Extra Clean Zone audibly clicks into position 6 Push in the top basket Basket heights Set the baskets at the r...

Страница 27: ...ake further settings using the Home Connect app on your mobile device You can change the settings for initial start up and other Basic set tings Page 35 on the appli ance at any time or use the Home Connect app on your mo bile device 4 Press or repeatedly until the display shows the right value You can change several settings 5 To save the settings press for approx 3 seconds 6 Add detergent Page 2...

Страница 28: ... less rinse aid during the wash cycle and re duces streaking on tableware A higher setting adds more rinse aid during the wash cycle reduces water marks and im proves the drying result 5 To save the settings press for approx 3 seconds Switching the rinse aid sys tem off If you find the rinse aid refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can swit...

Страница 29: ...jus ted to the level of soil ing Liquid detergent Liquid detergent works faster and is re commended for Detergent Description shorter Programmes Page 18 without PreRinse Sometimes liquid de tergent may leak out despite the detergent dispenser being closed This is not a fault and is non crit ical if you remember the following Only choose a pro gramme without PreRinse Do not select timer programming...

Страница 30: ...e restricted here Set the rinse aid system to the separate or combined detergent in use Follow the manufacturer s instruc tions for each detergent To prevent sticking only touch de tergents in a water soluble pouch with dry hands and only ever place them in a dry detergent dispenser Even if the rinse aid refill indicator lights up washing programmes will still run properly with combined de tergent...

Страница 31: ...id damage to glass and table ware Cause Recommendation The following table ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from copper or tin Tableware soiled with ash wax lub ricating grease or paint Very small items of tableware Only put tableware in the dishwash...

Страница 32: ...ng and drying res ults position items with curves or recesses at an angle so the water can run off 1 Remove large remnants of food from your tableware To save resources do not pre rinse tableware under running wa ter 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better the dishwashing result will be ...

Страница 33: ...Setting a programme To adjust the wash cycle to the soil ing level of the tableware select a suitable programme Press the right programme button a The programme is set and the pro gramme button flashes Setting additional functions You can set additional functions to complete the washing programme selected Note The additional functions which can be used depend on the pro gramme selected Press the b...

Страница 34: ...tly ajar for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to resume the pro gramme Terminate programme To end a programme early or to switch from a programme that has already started you will need to can cel it first Press for appr...

Страница 35: ...ount of rinse aid to be dis pensed Setting the amount of rinse aid Page 28 Sensor setting Standard1 Sensitive Very sensitive Set the water sensor for identifying soiling Sensors Page 11 Extra Dry on off1 Switch Extra Dry on or off for each operation The temperature is increased during the final rinse for a better drying result This may increase the running time slightly Please take care with delic...

Страница 36: ...ening of the appliance door during the drying phase Efficient Dry Page 12 Wi Fi on off Switch the wireless network connection on or off The basic setting Wi Fi is only available once the appliance is connected to the Home Connect app Home Connect Page 37 Remote Start off Manual Permanent Activate or deactivate Remote Start Page 38 This basic setting is not available until after you have connected ...

Страница 37: ...cting the appliance to WLAN home network Wi Fi Page 37 The Home Connect app guides you through the entire login process Fol low the instructions in the Home Con nect app to configure the settings Tips Please consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app Note Please note the safety precau tions in this instruction manual and make sure th...

Страница 38: ...pliance Requirements The appliance is connected to your WLAN home network The appliance is connected to the Home Connect app Manual is selected in the Basic settings Page 36 of this func tion A programme is selected Press If you open the appliance door the function is automatically deactiv ated a button lights up Tip To deactivate the function press Remote Diagnostics Customer Service can use Remo...

Страница 39: ...trieved in the Home Connect app Cleaning and servicing Cleaning and servicing Cleaning and servicing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Cleaning the tub WARNING Risk of harm to health Using detergents containing chlorine may result in harm to health Never use detergents containing chlorine 1 Remove any coarse soiling in th...

Страница 40: ...Run Machine Care without tableware if the indicator for Machine Care lights up on the control panel or if ad vised to do so by the display The in dicator will go out after you have run Machine Care If your appliance does not have a reminder function we re commend performing Machine Care every 2 months Running Machine Care Run the Machine Care programme if the indicator for Machine Care lights up o...

Страница 41: ...filter system removes coarse soiling from the dishwashing cycle 1 2 3 1 Micro filter 2 Fine filter 3 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters 1 After each wash check the filters for residue 2 Turn the coarse filter anticlockwise and remove the filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Pr...

Страница 42: ...the arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert th...

Страница 43: ...e Appliance safety Fault Cause Troubleshooting Appliance door does not open at the end of the pro gramme Automatic door opening is not activated Activate the automatic door open ing Overview of basic settings Page 35 Door is not correctly adjus ted Adjust the appliance door as de scribed in the installation instruc tions The door gap must be at least 70 mm 100 mm Appliance door and door seal are s...

Страница 44: ...softening system 1 E 3000 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 56 E 3100 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 56 E 3400 lights up Water is continuously run ning into the appliance 1 Turn off the water tap 2 Call Customer Service Page 56 E 3200 or indicator for wa ter supp...

Страница 45: ...ocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 55 so it clicks into position E 6102 lights up Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 55 Cover of the w...

Страница 46: ...ive the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 27 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 28 Programme or programme option has no drying phase or the drying phase is too brief Select a programme with drying e g intensive strong or ECO pro gramme Some option ...

Страница 47: ...c does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cutlery con tact points 1 Arrange cutlery individually where possible Page 32 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensa tion drying principle c...

Страница 48: ...sors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensitivity of the sensors Sensors Page 11 Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an angle or in corner areas Top baskets on right and left are not set to same height S...

Страница 49: ...nt Page 29 Clean the appliance mechanically Stubborn white coatings are present on tableware inside the appliance or the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 29 Clean the appliance mechanically Too little detergent is being used Increase the amount of detergent used or change Detergent Page 29 Washing p...

Страница 50: ...ured during the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing temperature Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remnants of food and ...

Страница 51: ...erature Use detergent with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by ta...

Страница 52: ...ient rinse aid 1 Add Rinse aid Page 27 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 28 Refill indicator for rinse aid does not light up Rinse aid system is switched off Set the amount of rinse aid to be dispensed Malfunctions Fault Cause Troubleshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is block...

Страница 53: ...ply Top basket is pressing against inner door and pre venting appliance door from being closed securely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly Mechanical damage Fault Cause Troubleshooting Appliance doo...

Страница 54: ...only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware...

Страница 55: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Страница 56: ... used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the applia...

Страница 57: ...ddition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liability guarantee is valid for the service life of the appliance A claim can only be made under the ...

Страница 58: ...ble to you on request To file a request please email to oss request bshg com or send a written request to BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 München Germany Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance Declarat...

Страница 59: ......

Страница 60: ... Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001631369 9001631369 0103...

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