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Customer Service

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17  Customer Service

If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.

Note: 

Under the terms of the manufacturer's warranty

the use of Customer Service is free of charge.

Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.

17.1 Product number (E-Nr.) and production
number (FD)

You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate can be found:

¡

on the appliance certificate.

¡

on the lower section of the hob.

Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.

Содержание PKC8 Series

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Hob PKC8 DP1 en User manual ...

Страница 2: ...2 Ø cm PKC8 DP1 ...

Страница 3: ...a domestic environment Up to an altitude of max 2000 m above sea level Do not use the appliance With an external timer or a separate remote control This does not apply if operation with appliances included in EN 50615 is switched off 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inad equate...

Страница 4: ...se steam or high pressure clean ers to clean the appliance The insulation on cables of electrical appli ances may melt if it touches hot parts of the appliance Never bring electrical appliance cables into contact with hot parts of the appliance WARNING Risk of injury Saucepans may suddenly jump due to liquid between the saucepan base and the hotplate Always keep hotplates and saucepan bases dry WA...

Страница 5: ...he same dia meter as the hotplate Tip Cookware manufacturers often give the upper diameter of the saucepan It is often larger than the base diameter Unsuitable cookware or incompletely covered cook ing zones consume a lot of energy Cover saucepans with suitable lids Cooking without a lid consumes considerably more energy Lift lids as infrequently as possible When you lift the lid a lot of energy e...

Страница 6: ...utomatic zone control Kitchen timer Timer Stopwatch function Touch field without light bar above the symbols Touch field Name Hotplate selection Notes Depending on the operating condition of the hob the touch fields that can currently be selected light up brightly or dimmed If you touch one of these fields the relevant function is activated Touch fields which cannot currently be selected do not li...

Страница 7: ...previously stored settings 5 2 Switching on the hob Touch a The light bar above lights up brightly a The displays for the controls and the heat setting displays light up a The hob is ready for use 5 3 Switching off the hob The hob will switch off automatically when all hotplates have been switched off for a while 10 60 seconds Touch a The light bar above goes out a The displays go out a All hotpla...

Страница 8: ...0 Pot roast 4 5 60 100 Goulash 2 5 3 5 50 60 Frying with little oil Fry food without a lid Escalope plain or breaded 6 7 6 10 Escalope frozen 6 7 8 12 Chops plain or breaded1 6 7 8 12 Steak 3 cm thick 7 8 8 12 Patties 3 cm thick1 4 5 5 5 30 40 Hamburgers 2 cm thick1 6 7 10 20 Poultry breast 2 cm thick1 5 6 10 20 Poultry breast frozen1 5 6 10 30 Fish or fish fillet plain 5 6 8 20 Fish or fish fille...

Страница 9: ...ock can be activated in the basic settings Page 11 8 Time setting options Your appliance has different time setting options which can be used to set a cooking time a kitchen timer or a stopwatch 8 1 Cooking time Enter a cooking time for the relevant hotplate When the cooking time has elapsed the hotplate switches off automatically You can set a cooking time of up to 99 minutes Setting the cooking ...

Страница 10: ...Seconds are displayed during the first minute then minutes Note If you select another time setting option in addi tion to the stopwatch function the setting appears on the timer display for 10 seconds The stopwatch func tion is then displayed again Switching off the stopwatch function Touch again a The timer display goes out 9 Automatic switch off If you do not change the settings of a hotplate fo...

Страница 11: ...ing error signal is switched on Only the confirmation signal is switched on Confirmation signal and operating error signal are switched on 1 Energy consumption display Ask your electricity supplier what the mains voltage is Consumption display is switched off 1 Consumption display at mains voltage of 230 V Consumption display at mains voltage of 400 V Consumption display at mains voltage of 220 V ...

Страница 12: ... the hob frame after use if dirty or stained Notes Note the information on unsuitable cleaning products Page 12 Do not use the glass scraper 1 Clean the hob frame with hot soapy water and a soft cloth Wash new sponge cloths thoroughly before use 2 Dry with a soft cloth 15 Troubleshooting You can rectify minor faults on your appliance yourself Read the troubleshooting information before contacting ...

Страница 13: ...ooled down sufficiently You can continue to cook The hotplate was on for too long and has switched off automatically You can switch the hotplate back on again immediately and hotplates do not heat up Demo mode is activated 1 Disconnect the appliance from the power supply for 30 seconds by briefly switching off the circuit breaker in the fuse box 2 Touch any touch field within the next three minute...

Страница 14: ...arge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website 17 1...

Страница 15: ......

Страница 16: ...or help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service directory 9001576923 9001576923 020324 PKC8 DP1 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch ...

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