Cleaning
en
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D
Cleaning
Cleaning
Suitable maintenance and cleaning products can be
purchased from the after-sales service or in our e-Shop.
Ceramic
Clean the hob after each use. This will prevent spills
from burning onto the ceramic.
Only clean the hob when it has cooled down sufficiently.
Use only cleaning agents which are suitable for glass
ceramic. Follow the cleaning instructions on the
packaging.
Never use:
■
Undiluted washing-up liquid
■
Detergent intended for dishwashers
■
Scouring agents
■
Harsh cleaning agents such as oven spray or stain
remover
■
Abrasive sponges
■
High-pressure cleaners or steam jet cleaners
Ground-in dirt can be best removed with a glass
scraper, available from retailers. Please note the
manufacturer's instructions.
You can also obtain a suitable glass scraper from our
after-sales service or from the e-Shop.
Using special sponges to clean glass ceramic achieves
great cleaning results.
Hob surround
To prevent damage to the hob surround, observe the
following instructions:
■
Use only hot soapy water.
■
Wash new sponge cloths thoroughly before use.
■
Do not use any sharp or abrasive agents.
■
Do not use the glass scraper.
4
Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
Please quote the E-number (product number) and the
FD number (production number) of your appliance
when contacting the after-sales service. The rating plate
bearing these numbers can be found on the appliance
certificate.
Please note that a visit from an after-sales service
engineer is not free of charge in the event of misuse of
the appliance, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
GB
0344 892 8979
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
