14
Troubleshooting
Malfunctions often have simple explanations. Refer to the table
before calling the after-sales service, as you may be able to
remedy the fault yourself.
:
Risk of injury!
Incorrect repairs may cause serious hazards. Repairs to the
appliance may only be performed by a qualified person. If
repairs are required, contact the after-sales service.
Malfunction table
Replacing the oven light bulb
If the bulb in the oven light fails, it must be replaced.
Replacement heat-resistant bulbs can be obtained from the
after-sales service or from specialist retailers. Please supply
your appliance's E number and FD number. Do not use any
other type of bulb.
:
Risk of electric shock!
When replacing the cooking compartment bulb, the bulb socket
contacts are live. Before replacing the bulb, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box.
1.
Switch off the circuit breaker or unplug the mains plug.
2.
Open the appliance door.
3.
Place a tea towel in the cold cooking compartment to prevent
damage.
4.
Unscrew the glass cover from the defective oven light bulb
inside the cooking compartment.
5.
Replace the oven light bulb with a bulb of the same type.
Voltage:
230 V;
Power:
25 W;
Thread:
E14;
Temperature resistance:
300°C
6.
Screw the glass cover for the oven light back on.
7.
Remove the tea towel and switch the circuit breaker back on
or plug in the mains plug.
8.
Switch on the oven lighting and check that it is working
properly.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. You will find the address and telephone number
of your nearest after-sales service centre in the phone book.
The after-sales service centres listed will also be happy to give
you the details of an after-sales service point near you.
Problem
Possible cause
Remedy/information
The appliance does not work.
Defective circuit breaker
Look in the fuse box and check that the circuit
breaker is OK.
Power cut
Check whether the kitchen light is working.
The oven lighting has failed.
Oven light is faulty
Change the oven light bulb. (see section
"Replacing oven light")
The flame (oven) does not burn
through all outlet openings.
Normal build-up of dirt
The burner must be professionally cleaned.
All dishes prepared in the oven may
burn within a short period of time.
Defective thermostat
Call the after
sales service.
The door panel steams up when the
oven is hot.
Normal occurrence; caused by the differ-
ence in temperature.
Not possible; this has no effect on oven per-
formance.
E number and FD
number
Please quote the E number (product
number) and FD number (production
number) of the appliance when contacting
the after-sales service. The rating plate and
the relevant numbers can be found on the
inside of the storage compartment flap. So
that you do not have to spend time looking
for it if there is a fault, you can enter the
data for your appliance here now.
E no.
FD no.
After-sales service
O