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appliance and the cooking compartment with a damp cloth and
mild detergent. Dry with a clean cloth.
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio
section, where you will
find plenty of cooking tips and tricks.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
You can take remedial action yourself for some error
messages.
Troubleshooting
Area
Cleaning agents
Appliance front
Hot soapy water:
Clean with a dish cloth and dry with a
soft cloth. Do not use glass cleaners or
metal or glass scrapers for cleaning.
Appliance front with
stainless steel
Hot soapy water:
Clean with a dish cloth and dry with a
soft cloth. Remove flecks of limescale,
grease, starch and albumin (e.g. egg
white) immediately. Corrosion can form
under such residues. Special stainless
steel cleaning agents can be obtained
from the after-sales service or from spe-
cialist shops. Do not use glass cleaners
or metal or glass scrapers for cleaning.
Cooking compart-
ment made of stain-
less steel
Hot soapy water or a vinegar solution:
Clean with a dish cloth and dry with a
soft cloth.
If the oven is very dirty: use oven
cleaner, but only when cooking com-
partment is cold. It is best to use a stain-
less-steel sponge. Do not use oven
spray or other aggressive oven cleaners
or abrasive materials. Scouring pads,
rough sponges and pan cleaners are
also unsuitable. These items scratch the
surface. Allow the interior surfaces to
dry thoroughly.
Recess in cooking
compartment
Damp cloth:
Ensure that no water seeps through the
turntable drive into the appliance inte-
rior.
Turntable and turnta-
ble ring
Hot soapy water:
When putting the turntable back in
place, make sure it slots in correctly.
Wire rack
Hot soapy water:
Clean using stainless steel cleaning
agent or in the dishwasher.
Door panels
Glass cleaner:
Clean with a dish cloth. Do not use a
glass scraper.
Seal
Hot soapy water:
Clean with a dish cloth, do not scour. Do
not use a metal or glass scraper for
cleaning.
Area
Cleaning agents
Error message
Possible cause
Remedy/Note
The appliance does not work
The plug is not plugged into the mains.
Plug the plug in
Power cut
Check whether the kitchen light works.
Faulty circuit breaker
Look in the fuse box and check that the cir-
cuit breaker for the appliance is in working
order.
Incorrect operation
Switch off the circuit breaker in the fuse
box. Reconnect it after approx.
10 seconds.
Three zeros flash in the display.
Power cut
Reset the time.
The appliance is not in operation. A
cooking time appears in the display.
The rotary selector was accidentally pressed.
Press the Stop button.
The Start button was not pressed after the set-
ting was made.
Press the Start button or clear the setting
by pressing the Stop button.
The microwave does not work.
The door was not fully closed.
Check whether food remains or foreign
material is trapped in the door.
The Start button was not pressed.
Press the Start button.
