Trouble shooting
en
27
Upper glass cover
Before opening the top cover, remove any spills with a
cloth.
Use glass cleaner if possible.
For cleaning, remove the top cover. To do this, hold the
cover securely on both sides with both hands and pull it
upwards.
If the cover hinges become loose, note the letters
marked on them. The hinge with the letter R must be
fitted on the right, and the hinge with the letter L must
be fitted on the left.
After cleaning, re-assemble the top cover following the
same procedure in reverse order.
Only close the top cover once the burners have cooled
down.
:
Warning – Risk of injury!
A scratched glass cover may break and fragment. Do
not use glass scrapers, sharp or abrasive cleaning aids,
or harsh cleaning products.
3
Trouble shooting
Trouble shooting
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Fault table
If a dish does not turn out as well as you had hoped,
refer to the chapter:
Tested for you in our cooking studio.
It
contains useful tips and information on cooking, baking
and roasting.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after-sales engineers.
Fault
Possible cause Troubleshooting/information
The oven does
not work.
Faulty circuit
breaker
Look in the fuse box and check
that the circuit breaker is in
working order.
Power cut.
Check whether the kitchen light
or other kitchen appliances are
working.
Oven not hot.
Dust on the con-
tacts.
Turn the control knobs clock-
wise and anti-clockwise a few
times.
The burner does
not ignite.
Power cut or
damp ignition
plugs.
Light the gas burner with a gas
lighter or a match.
The gas grill does
not work.
The protecting
plate is incor-
rectly inserted.
Make sure that the protecting
plate is correctly inserted.
Remove the protecting plate
and reinsert it.