Trouble shooting
en
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Trouble shooting
Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Malfunction table
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LED lights
Defective LED lights may be replaced by the
manufacturer, their customer service or a qualified
technician (electrician) only.
:
Warning – Risk of injury!
The light emitted by LED lights is very dazzling, and can
damage the eyes (risk group 1). Do not look directly
into the switched on LED lights for longer than 100
seconds.
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Customer service
Customer service
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
with these numbers can be found inside the appliance
(remove the metal mesh grease filter to gain access).
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result of
operator error, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Accessories
(not included in the scope of delivery)
Note:
These instructions apply to several appliance
models. It may be the case that an optional accessory
that is listed does not apply for your appliance.
Note:
Observe the installation instructions in the
accessory.
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--------
Problem
Possible cause Solution
The appliance
does not work
The plug is not
plugged in.
Connect the appliance to the
electricity supply
Power cut
Check whether other kitchen
appliances are working
Faulty fuse
Check in the fuse box to make
sure that the fuse for the
appliance is OK
The lighting does
not work.
The LED lights
are defective.
Call the after-sales service.
The button illumi-
nation does not
work.
The control unit is
faulty.
Call the after
sales service.
E no.
FD no.
After-sales service
O
GB
0344 892 8979
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Accessory - narrow 260 mm
Order number
Starter set for air recirculation mode
Easy-change filter for starter set
DHZ5325
DHZ5326
CleanAir recirculation module
Easy-change filter for CleanAir recirculation mod-
ule (cannot be regenerated)
DSZ6200
DSZ5201
Easy-change filter for CleanAir air recirculation
module (can be regenerated)
DZZ0XX0P0
CleanAir air recirculation module (can be integrated)
Regeneratable CleanAir recirculation module (can be
integrated)
DWZ0XX0I5
DWZ0XX0J5
Accessory - wide 345 mm
Order number
Starter set for air recirculation mode
Easy-change filter for starter set
DHZ5345
DHZ5346
CleanAir recirculation module
Easy-change filter for CleanAir recirculation mod-
ule (cannot be regenerated)
DSZ6240
DSZ5201
Easy-change filter for CleanAir air recirculation
module (can be regenerated)
DZZ0XX0P0
CleanAir air recirculation module (can be integrated)
Regeneratable CleanAir recirculation module (can be
integrated)
DWZ0XX0I5
DWZ0XX0J5
Содержание DWB67CM50
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