en
Customer service
10
Malfunction table
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4
Customer service
Customer service
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
with these numbers can be found inside the appliance
(remove the metal grease filter to gain access).
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result of
operator error, even during the warranty period.
Problem
Possible cause Solution
The appliance
does not work
The plug is not
plugged in.
Connect the appliance to the
electricity supply
Power cut
Check whether other kitchen
appliances are working
Faulty fuse
Check in the fuse box to make
sure that the fuse for the appli-
ance is OK
The lighting does
not work.
The bulbs are
faulty.
For information on changing
the bulbs, see the "Replacing
Bulbs" section.
E no.
FD no.
After-sales service
O
