116
en | Hints and Tips
DICENTIS
2021.06 | V3.7 |
Configuration manual
Bosch Security Systems B.V.
If your installation failed with the notification of database incompatibility, please execute
these steps to remove your database.
Note:
this will remove the complete configuration.
1. Stop the
SQL server (SQLEXPRESS)
via Services.
2. Delete these 2 files:
DcnmDatabase_log.LDF
and
DcnmDatabase.mdf
files in
C: \Program
Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\DATA
.
3. Reboot the DICENTIS server.
4. Install the previous DICENTISsoftware version, as described in
Refer to
–
Installing the DICENTIS software suite, page 29
14.12
Installing the image server on a different computer
For reasons of improving performance and/or saving space, you can install the DICENTIS
image server on a different computer:
1.
Open the DVD.
2.
Locate the
DccnmApi.msi
and
DccnmImageServer.msi.
3.
Login to the computer on which you want to install the image server.
4.
First install the
DccnmApi.msi
and then install the
DccnmImageServer.msi
.
5.
Make a note of the computer name or the IP address and port that is used by the image
server.
6.
The default is 31418.
To change the location of the image service:
1.
Start the Meeting Application.
2.
Navigate to
Configure > Rooms
.
3.
Enter the url of the new image server in
Image Server url
.
4.
Example: If the computer name is CITYCOUNCILIMAGESERVER and the port is 31418,
enter the Uri as:
https://CITYCOUNCILIMAGESERVER:31418/
5.
Click the
Test image server connection
button to ensure that new DICENTISimage server
is valid.
6.
Click the
Apply
button to save the new image server url.
14.13
Recovering devices from fail-safe mode
Although the utmost has been done to safeguard the availability of the system, a situation can
occur where a DICENTIS device enters a fail-safe mode which requires a reload of the
firmware. To reload the firmware:
1.
Power up the device.
2.
Start the
Firmware Upload Tool
. After some time the Firmware Upload Tool shows the
devices in failsafe mode
window with the id of the defective device displayed.
3.
Wait until the device appears in its specific tab of the Firmware Upload Tool (DCNM-APS /
DCNM-APS2, DCNM-PS2 or DCNM-MMD2 / DICENTIS Discussion device).
4.
Close the
Firmware Upload Tool
. The device is now fully operational again.
14.14
Replacing a defective device
A defective device can be easily replaced, without reconfiguring. To do so:
1.
Replace the defective device.
2.
Upgrade the replacement device with the correct firmware, if necessary.
3.
Select:
Configure
>
Seats and Devices
>
Seat Assignment
.
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