23
en
Troubleshooting
Troubleshooting
Problem
Cause
Remedy
The appliance does not
start when switched on.
Appliance has no power
supply.
Insert the mains plug in the socket.
The appliance is running
normally, but the food is
not being processed.
The appliance was
overloaded, and
the agitator paddle
has broken at the
predetermined breaking
point.
Switch the appliance off and wait
until it has stopped. Unplug the
appliance, remove the attachment,
take it apart and clean. Replace
the agitator paddle.
X
“Overload
protection” see page 17
The food is not being
processed or only very
slowly.
The attachment or worm
gear is blocked.
Switch appliance off, wait until it
has stopped and unplug. Remove
the attachment, take it apart and
clean to eliminate the blockage.
X
“Care and daily cleaning” see
page 19
The pressure on the
pusher is too great or the
feed chute is too full.
Reduce the pressure on the
pusher and fill the feed chute with
less food.
The food to be processed
still contains hard
components.
Remove hard components.
Precook/steam vegetables before
processing them.
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions.
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