Troubleshooting
en
21
4.
Push the inner panel in at the top .
5.
Put the cover back in place and press on it until you
hear it click into place .
6.
Open the appliance door fully.
7.
Close the two locking levers on the left and right .
8.
Close the appliance door.
13 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
13.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not working.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
Appliance is switched on but
controls not responding;
ap-
pears on the display.
Childproof lock is activated.
▶
Press and hold the
button until
goes out on the display.
Cooking compartment not heat-
ing, display showing .
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching off the
circuit breaker in the fuse box, waiting for approx. 10 seconds and then
switching it back on again.
2.
Go to the basic settings and deactivate Demo mode within the next
3 minutes.
A message with "D" or "E" ap-
pears in the display, e.g. D0111
or E0111.
Malfunction
1.
Switch the appliance off and on again.
a
If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the
exact error message when calling.
Appliance will not start.
Appliance door not fully closed.
▶
Close appliance door.
Appliance not switched off.
▶
Switch the appliance off and then on again.
"Language English" appears on
the display.
There has been a power cut.
▶
Reset the language and the time.
