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1. Start by checking the audio jack. Connect your headphones to 

    another device and check if headphones are working normally.

2. Check Sound Settings

    Laptop could detect your headphones while it is using another   

    device for audio output. Follow these steps to select your 

    headphone as the default sound output device:

    Press Windows key + I to access Settings, then head to System.

    From the left-hand menu, select 

Sound.

    Under 

Output

, use the 

drop-down

 menu to select your headphones 

    as the output device.

Solution:

Laptop/ PC doesn't detect head-

phones or headphone doesn't 

pair with my laptop/PC

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