Hanalei Chair
For questions or comments about your product, please contact us at
[email protected] or call our toll free customer service number
1-800-876-7336.
We guarantee that every product we sell
will stand up to the supreme test — our customers’ satisfaction.
BO_4514_A3_EN_11.20.14
CARE AND MAINTENANCE
Furniture Care
• Wipe spills with a clean dry cloth.
• Wash frame with a mild solution of soap
and water; rinse with clean water and dry
thoroughly.
• Avoid the use of harsh cleaners and
abrasives.
• Cover furniture with outdoor covers (sold
separately) when left outside during
inclement. weather or when not in use.
• Make sure furniture is completely dry before
storage.
Cushion Care
• Spot clean with a damp white cloth.
• Blot to remove excess water.
• For stubborn stains or suntan lotion, use
fabric spot remover. Follow the directions on
the container.
• Rinse thoroughly with clean water and air dry.
• Store cushions separately from furniture to
prevent possible transfer of moisture.
• To prevent mildew, make sure fabric is
completely dry before storing.
WARRANTY
This is a residential warranty and does not apply for
commercial use.
15 YEAR ALUMINUM FRAME LIMITED WARRANTY
1 YEAR RESIN WICKER LIMITED WARRANTY
5 YEAR LIMITED WARRANTY ON SUNBRELLA®
FABRIC
WHAT IS COVERED
We warrant the aluminum frame (only chairs and
dining sets) to be free of manufacturing defects to the
original purchaser for 15 years and resin wicker for
1 year
. Warranty on finishes covers peeling, cracking
and blistering only. Regular care and maintenance are
required to maintain warranty.
5 YEAR SUNBRELLA® FABRIC WARRANTY
This warranty covers Sunbrella® fabrics for 5 years from
the date of purchase.
This warranty protects against Sunbrella® fabric
becoming unserviceable due to color or strength loss
from normal usage and exposure conditions, including
sunlight, mildew and atmospheric chemicals.
WHAT IS NOT COVERED
It remains the customer’s responsibility for freight and
packaging charges to and from our service center. This
warranty does not cover commercial use, hardware, acts
of nature, fire, freezing and abusive use. Damage caused
by normal wear and tear is not covered. In addition,
purchased parts are not covered under this warranty.
We reserve the right to make substitutions with similar
merchandise if the model in question is no longer in
production. Photographs of damaged items and a valid
proof of purchase is required when filing a warranty claim.
WARNING
• The maximum weight capacity for this chair is 250 lbs/113 kg. Please do not exceed
the weight capacity to avoid injury or product damage.
