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Troubleshooting

The indoor unit 
makes noises 

A squeaking sound is heard when the system is OFF or in COOL mode. The 

noise is also heard when the drain pump (optional) is in operation. 
A squeaking sound may occur after running the unit in HEAT mode due to 

expansion and contraction of the unit’s plastic parts. 

Both the indoor 
unit and outdoor 
unit make noises 

A low hissing sound may occur during operation. This is normal and is caused 

by refrigerant gas flowing through both the indoor and outdoor units. 
A low hissing sound may be heard when the system starts, has just stopped 

running or is defrosting. This noise is normal and is caused by the refrigerant 

gas stopping or changing direction. 

The outdoor unit 

makes noises 

The unit will make different sounds based on its current operating mode.

Page 11 

Problem

Possible Causes

Dust is emitted from 
either the indoor or 
outdoor unit  

The unit may accumulate dust during extended periods of non-use, which 

will be emitted when the unit is turned on. This can be mitigated by covering 

the unit during long periods of inactivity.  

The unit emits a 
bad odor  

The unit may absorb odors from the environment (such as furniture, cooking, 

cigarettes, etc.) which will be emitted during operations. 
The unit’s filters have become moldy and should be cleaned.

The fan of the 

outdoor unit 

does not operate 

During operation, the fan speed is controlled to optimize product operation.

Troubleshooting Tips

When troubles occur, please check the following points before contacting a repair company. 

Problem

Possible Causes

Solution

The unit 
is not 
working 

Power failure

Wait for the power to be restored

The power switch is off

Turn on the power

The fuse is burned out

Replace the fuse

Remote control batteries are dead

Replace the remote control batteries

The unit’s 3-minute protection has 

been activated 

Wait three minutes after restarting the unit 

Содержание BM36M23C-12H-12H-12H

Страница 1: ...IMPORTANT NOTE Read this manual carefully before installing or operating your new air conditioning unit Make sure to save this manual for future reference Owner s Manual Low wall air handler...

Страница 2: ...Indoor Unit Parts and Major Functions 05 Manual Operations 07 Table of Contents Owner s Manual SAFETY FIRST Safety Precautions 04 1 2 3...

Страница 3: ...ce 08 Unit Maintenance 08 How to Clean the Air Filter 08 Repairing Refrigerant Leaks 09 Preparation for Periods of Non use 09 Troubleshooting 10 Common Problems 10 Troubleshooting Tips 11 European Dis...

Страница 4: ...may result in death The appliance must be installed in accordance with national regulations Failure to observe a caution may result in injury or equipment damage WARNING CAUTION DO NOT place items tha...

Страница 5: ...0 F Outdoor Temperature 0 C 50 C 32 F 122 F 15 C 24 C 5 F 76 F 0 C 50 C 32 F 122 F 18 C 54 C For special tropical models 0 C 60 C For special tropical models 15 C 50 C 5 F 122 F For models with low te...

Страница 6: ...in the room DO NOT place objects near the air inlet and outlet of the unit Set a timer and use the built in SLEEP ECONOMY mode if applicable If you don t plan to use the unit for a long time remove th...

Страница 7: ...unit turns off and the remote control is re enabled Infrared receiver Timer indicator PRE DEF pre heating defrost indicator Operation indicator Adjusting Air Flow Direction CAUTIONS Do not try to adju...

Страница 8: ...r or other solvents to clean the unit They can cause the plastic surface to crack or deform DO NOT wash the unit under running water Doing so creates an electrical hazard DO NOT use water hotter than...

Страница 9: ...after Extended Non Use 1 Remove any obstacles blocking the vents of both the indoor and outdoor units 2 Clean the air filter and the front grille of the indoor unit Reinstall the clean dry air filter...

Страница 10: ...Pre heating Defrost indicators are lit up the outdoor temperature is too cold and the unit s anti cold wind is activated in order to defrost the unit In Cooling only Models If the Fan Only indicator...

Страница 11: ...itted from either the indoor or outdoor unit The unit may accumulate dust during extended periods of non use which will be emitted when the unit is turned on This can be mitigated by covering the unit...

Страница 12: ...Check for leaks re seal if necessary and top off refrigerant The unit starts and stops frequently There s too much or too little refrigerant in the system Check for leaks and recharge the system with...

Страница 13: ...9 Off E8 9 Other twin model malfunction 10 Off E9 10 Overload protection 1 On F0 11 Outdoor temperature sensor error 2 On F 1 12 Outdoor condenser pipe sensor error 3 On F2 13 Discharge air temperatur...

Страница 14: ...al waste When disposing of this appliance you have the following options Dispose of the appliance at designated municipal electronic waste collection facility When buying a new appliance the retailer...

Страница 15: ......

Страница 16: ...QSCONSOLE 001U 16122600000003 20171107 The design and specifications are subject to change without prior notice for product improvement Consult with the sales agency or manufacturer for details...

Страница 17: ...1 80g E 2 210 297mm 3 4 5...

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