Blue Coat SG210 series, Руководство по установке

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Chapter 3: Troubleshooting 39
The SG210 Cannot Connect to the Director
If the SG210 is unable to connect to the Director during Director Registration, the following screen
displays:
Check the following details:
• Check if you have obtained the Director appliance certificate. To obtain the Director appliance
certificate, log in to the Director appliance when you have an active internet connection and from the
configuration mode prompt enter:
Director (config) # ssl request-appliance-certificate
• Validate network connection. See “A Network Link is Not Established” on page 33.
• Verify the IP address of the Director.
Connection Request Rejected by the Director
The Director rejects a registration request when it fails to match the SG appliance request information with
the pre-staged Device ID on the Director. If more than one parameter exists in the device record, all the
parameters are matched. When any parameter fails, Director rejects the registration request and the error
message displays.
Verify that the following parameters on the SG210 match the pre-staged Device ID (for the same appliance)
on the Director:
• IP Address
• Serial Number
• Appliance Name
You have entered the following IP addresses:
IP address: 10.0.1.246
IP subnet mask: 255.255.255.0
Director IP: 10.0.0.1
IP gateway: 10.0.1.1
Would you like to change any of them? Y/N [No]
Connecting to 10.0.0.1 to determine Director serial number
This can take up to 90 seconds ... please wait
Could not contact Director