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Blue Coat SG210 Installation Guide
Resetting the SG210 to Its Factory Defaults
When the SG210 is powered on and has booted up, but an initial configuration has not yet been
performed, the Power LED flashes green and amber. If the Power LED is solid green, the initial
configuration has already been performed. If you did not perform an initial configuration, but the Power
LED is solid green, reset the appliance to its factory defaults. Also reset the appliance if you cannot connect
to the Initial Configuration page through your browser. The initial configuration Web page is accessible
only to an appliance that has not been configured.
Important: Using the reset button returns the SG210 to its factory defaults. Any configurations
currently set are lost.
To restore the SG210 to its factory defaults:
1
Power on the SG210 if it is off and locate the Reset button at the back of the appliance. It is a recessed
button to the right of the compact flash port and to the left of the right cover screw.
Figure 3-6: The Reset Button
2
Use a pen to push in the reset button—hold it in until the appliance powers off (about five seconds).
The appliance performs a soft restart. The power LED turns amber during the restart. Wait until the
reset is complete (about one minute) before trying to complete the initial configuration.
The SG210 Appliance Certificate is No Longer Valid After the IP
Address Changes
If you move the SG210 from its original location or change the IP address for any reason, the SG210’s
security certificate might not be accepted the next time you open the Management Console. This is because
the hostname no longer matches the hostname on the certificate. You must create a new certificate and
then edit the HTTPS-Console service to use it. For information about creating a new certificate and editing
the HTTPS-Console service, refer to Volume 5: Securing the ProxySG of the Blue Coat ProxySG Configuration
and Management Guide Suite.
The SG210 Does Not Come Back Up After Rebooting
If the appliance is not coming back up after rebooting and the serial port is connected to terminal server
(terminal concentrator) try the following:
1
Open an active session on the terminal server, noting any traffic being output.
2
Unplug the terminal server from the appliance.
Reset button
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