en
Customer service
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Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found on the right-hand
side when you open the cooking compartment door.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
After-sales contact details for all countries can be found
in the attached after-sales service directory.
This appliance corresponds to the standards EN 55011
and CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the
purpose of heating food. Class B states that the
appliance is suitable for private households.
The microwave has stopped for no
apparent reason.
The microwave has a fault.
If this fault recurs, please call the after-sales service.
An
i
is shown on the display.
The appliance is in demo mode
Deactivate demo mode.
Error message "E - 3"
Fault in automatic door opening system.
If an error message is displayed, switch the appliance
off and on again; if the message disappears, it was a
one-off problem. If the fault occurs again or the error
message is still displayed, please contact the after-
sales service and provide the fault code.
E no.
FD no.
After-sales service
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