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BLACK BOX

®

Control up to four computer systems and share 

peripherals among them.

 KV2004A supports one video head per channel, KV2204A supports two, 

KV2304A supports three, and KV2404A supports four.

ServSwitch Wizard DVI DL

May 2010

KV2004A 

KV2304A

KV2204A 

KV2404A

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) •

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 •

Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 •

Web site: www.blackbox.com   •   E-mail: [email protected]

Customer 

Support 

Information

Содержание KV2004A

Страница 1: ...our ServSwitch Wizard DVI DL May 2010 KV2004A KV2304A KV2204A KV2404A Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com Customer Support Information ...

Страница 2: ...ered trademark of Linus Torvalds Windows is a registered trademark of Microsoft Corporation Sun is a registered trademark of Sun Microsystems Inc Unix is a registered trademark of UNIX System Laboratories Inc Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners We re here to help If you have any questions about your application or our products c...

Страница 3: ...n the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to oper ate ...

Страница 4: ...impidan el flujo de aire por los orificios de ventilación 10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación o como se indique en el aparato 12 P...

Страница 5: ... 4 Switching Control by Computer 20 3 2 5 Synchronizing Multiple Units 21 3 2 6 Managing EDID VIdeo Display Information 22 4 Configuration 23 4 1 Using the Configuration Menu 23 4 2 General Configuration 24 4 2 1 Changing Hotkeys 24 4 2 2 Mouse Switching 25 4 2 3 Miscellaneous Functions 25 4 3 Performing Upgrades 25 5 Operation 28 5 1 Selecting a Computer 28 5 1 1 Select a Computer Using the Front...

Страница 6: ...emulated 1 3 5 mm stereo jack Computer Channels Video 8 DVI I F dual link support 4 USB Type B F 4 3 5 mm stereo jack Other 1 barrel power jack 1 RJ 45 10P10C options port for serial upgrade or RS 232 switching KV2304A User Console 3 DVI I F dual link support 2 USB Type A F for keyboard and mouse emulated 2 USB Type A F for USB 2 0 peripheral support not emulated 1 3 5 mm stereo jack Switched USB ...

Страница 7: ... 2 5 A KV2204A KV2304A KV2404A 5 VDC 4 A Power consumption KV2004A 12 5 watts KV2204A KV2304A KV2404A 20 watts Size KV2004A 1 73 H 1U x 9 21 W x 4 72 D 4 39 x 23 39 x 11 99 cm KV2204A KV2304A KV2404A 4 375 H 2 5U x 9 21 W x 4 72 D 11 13 x 23 39 x 11 99 cm Weight KV2004A 1 87 lb 0 85 kg KV2204A 2 lb 0 91 kg KV2304A 2 1 lb 0 95 kg KV2404A 2 2 lb 1 kg ...

Страница 8: ... mouse are passed to every system 2 2 Features 2SPKKVMCOMPUTERKVMSPKUSB1USB2MODEWizardDVIDL Multiscreen Versions The ServSwitch Wizard DVI DL includes separate models to support one two three or four video heads per channel Multiple Switching The attached peripheral devices can be switched collectively to any computer system or they can be linked to separate systems to achieve multiple tasks in pa...

Страница 9: ...contact Black Box Technical Support at 724 746 5500 or info blackbox com ServSwitch Wizard DVI DL unit KV2004A or ServSwitch Wizard DVI DL Multihead unit KV2204A KV2304A or KV2304A 12 5 watt or 20 watt power adapter and country specific power cord 4 self adhesive feet CD ROM containing this user s manual in PDF format 2 4 Additional Items You May Need DVI to VGA adapter FA462 Single link DVI D to ...

Страница 10: ... button Press to change to the next computer channel 2 Indicators The four indicators KVM SPK USB1 USB2 show which peripherals are switched to the current computer channel or as you begin pressing the MODE button the peripherals that will be switched during the next press es of the COMPUTER button The seven segment numeric display indicates the computer channel that is currently active 3 MODE butt...

Страница 11: ... connector Connect the console s DVI I monitor to this port 8 RJ 45 port Options port This 10p10c port is used to update the internal firmware when necessary by connectng to a computer 9 4 USB Type B connectors Connect to the computer s USB port 10 4 3 5 mm RCA connectors Computer audio port connect to the computer s audio output socket or sound card 11 4 DVI I connectors Connect to the computer s...

Страница 12: ...hannel 2 Indicators The four indicators KVM SPK USB1 USB2 show which peripherals are switched to the current computer channel or as you begin pressing the MODE button the peripherals that will be switched during the next press es of the COMPUTER button NOTE The multiscreen versions also include four additional indicators labeled V1 to V4 that show the video channels being switched The seven segmen...

Страница 13: ... mouse to these connectors 6 3 5 mm RCA connector User console audio port Connect optional speakers to this connector 7 4 DVI I connectors Connect the console s DVI I monitor to this port 8 RJ 45 port Options port This 10p10c port is used to update the internal firmware when necessary by connectng to a computer 9 4 USB Type B connectors Connect to the computer s USB port 10 4 3 5 mm RCA connectors...

Страница 14: ... 40 C Do not place the products in contact with equipment whose surface temperature exceeds 104 F 40 C 3 2 Connections Connections do not need to be carried out in the order given within this guide however where possible connect the power as a final step 3 2 1 User Console The ports on the user console side of the switch are where you attach the peripherals that will be shared between the computer...

Страница 15: ...ach connected computer concurrently This ensures that specialized keyboards and mice are fully supported 3 USB devices Where required attach the leads from your USB peripherals to the USB connectors labeled USB1 and USB2 See Figure 3 3 From USB peripherals Figure 3 3 Connecting USB peripherals to the user console 4 Video monitor s DVI I integrated video ports are used throughout to enable digital ...

Страница 16: ...e EDID information from the connected display s See Section 3 2 6 for details Some displays require the EDID function to be encoded manuallly see Section 4 2 3 for details Multihead units Attach the lead from each video monitor to a DVI I connector of the user console area See Figure 3 5 NOTE On the rear panel of the unit the connectors at each horizontal level V1 to V4 will be switched through to...

Страница 17: ...r system 1 Make sure that power is disconnected from the Wizard DVI DL unit and the system to be connected 2 Use a USB cable Type A to Type B to link a USB port on the computer system to the USB port of the required channel on the rear of the unit 3 If required use a stereo audio link cable 3 5 mm jacks at either end to link the speaker port on the computer system to the audio port of the required...

Страница 18: ...izard DVI DL unit During initial powerup the Wizard DVI DL unit will attempt to read the EDID information from the connected display s See Section 3 2 6 for details Multihead units Use DVI or VGA to DVI I adapter cables if using analog signals to link the video outputs of each computer to the DVI I ports on the rear of the unit see Figure 3 9 and the note below Figure 3 9 Connecting mutliple video...

Страница 19: ...t is supplied with either a 12 5 W single head version or 20 W multihead versions power adapter There is no on off switch on the unit so operation begins as soon as the power adapter is connected To connect the power adapter 1 Attach the output lead from the power adapter to the 5V socket on the rear panel of the unit See Figure 3 11 Figure 3 11 Connecting the power adapter ...

Страница 20: ...ching Control by Computer The OPTIONS port featured on every ServSwitch Wizard DVI DL enables an external serial input typically from a computer to control the selection of the various channels For more details about the necessary cable see Appendix C Upon receipt of the correct code the ServSwitch Wizard DVI DL switches immediately to the appropriate channel Connecting a computer for remote contr...

Страница 21: ...VI DL channel is switched it sends an RS 232 command out on its serial interface marked OPTIONS on the rear panel A ServSwitch Wizard DVI DL will switch its channel if it receives the same command on its serial interface Consequently by linking the serial interfaces a master unit may be made to automatically switch one or more slave units as shown in Figure 3 14 Note that the synchronization cable...

Страница 22: ...EDID emulation feature to ensure that the collected EDID information up to two pages is correctly supplied to every connected computer In the multihead KV2204A KV2304A and KV2404A units the EDID emulation and hybrid DDC features ensure that separate EDID data from each video display will be distributed through to the appropriate video adapters within each computer Figure 3 15 Multiscreen configura...

Страница 23: ...example 4 4 Press Enter to accept the setting and return to the main menu section The display will show C 5 You can now continue with your next configuration change go back to Step 2 or exit from the configuration menu see below To exit the configuration menu and save changes Press E and then press Enter to exit and save changes To exit the configuration menu without saving Press either of the fro...

Страница 24: ...e mouse switching 3 Cycle all ports when using Hotkey Tab or Autoscan 4 Cycle only active ports when using Hotkey Tab or Autoscan 4 2 General Configuration 4 2 1 Changing Hotkeys ServSwitch Wizard DVI DL units use Ctrl and Alt as their standard hotkeys These can be changed if they clash with other software or hardware within the installation To change the hotkeys 1 Enter the Configuration menu 2 P...

Страница 25: ...n Enter to exit the menu and save changes To show the current firmware version 1 Enter the Configuration menu 2 Press F to enter the Functions menu 3 Press 1 and then Enter The display will blank for a short while and then the major number of the firmware revision will be shown The display will blank again and then show the first digit of the minor number Following another blank the second digit o...

Страница 26: ...ons for up to ten seconds until the numeric indicator shows U 5 Run the KVM Firmware Uploader utility From that folder select the KVMUploader icon to run the upgrade utility The KVM Firmware Uploader dialog will be displayed as shown in Figure 4 1 Figure 4 1 KVM Firmware Uploader utility screen 6 Query the ServSwitch Wizard DVI DL unit Click the Query Unit button to confirm that communication is p...

Страница 27: ...e command the upload will not be aborted until the erase is complete this may take a few seconds 9 Cycle the power Disconnect the power When the power is re applied the ServSwitch Wizard DVI DL unit will operate using the new firmware Issues to consider when performing flash upgrades The upgrade program rewrites the internal firmware code If the upgrade process is interrupted then the unit will ha...

Страница 28: ...mputer channel Use this button to choose the next required computer Figure 5 1 Front panel buttons 1 Optional If you need to selectively switch some of your peripherals press the MODE button repeatedly to change the switching mode It toggles through the different selections Press the MODE button until the KVM SPK USB1 USB2 LEDs are all lit to switch all peripherals together Press the MODE button u...

Страница 29: ...the front panel buttons as described in Section 5 1 1 The range of standard hotkey combinations is as follows NOTE If your hotkeys have been changed substitute them for the examples given here Ctrl Alt 1 Selects channel 1 Ctrl Alt 2 Selects channel 2 Ctrl Alt 3 Selects channel 3 Ctrl Alt 4 Selects channel 4 Ctrl Alt Tab Isolates the user console from all channels Selects the next channel Choosing ...

Страница 30: ...ermined by a setting within the Configuration menu 1 Enter the Configuration menu 2 Press U and then press either 7 to choose Cycle all ports or 8 to choose Cycle only active ports 3 Press Enter to accept the setting and return to the main menu section 4 Press E and then Enter to exit the menu and save changes 5 2 Autoscanning When enabled the autoscan mode switches between the connected computers...

Страница 31: ...otkey tab To select an autoscan period 1 Enter the Configuration menu 2 Press T and then press either 1 to choose Autoscan disabled 2 to choose 2 seconds 3 to choose 5 seconds 4 to choose 7 seconds 5 to choose 15 seconds 6 to choose 30 seconds 7 to choose 1 minute or 8 to choose 5 minutes 3 Press Enter to accept the setting and return to the main menu section 4 Press E and then Enter to exit the m...

Страница 32: ...lved leading to the creation of the Emulated USB switch A neat side effect of the technique used is that each computer can be fooled into thinking that the USB device is permanently connected to it even when the device is switched to another computer This means that the enumeration process for the USB device takes place only once during the first power on After that a computer merely sees a dorman...

Страница 33: ... system Because they interface directly and permanently with each computer they help to stabilize the dormant links making errors during enumeration much less likely The dual switching arrangement provides further flexibility because the True Emulation and enumerated sections can be switched in unison or independently of each other as required Thus your various peripherals can operate with differe...

Страница 34: ... timing 720 x 400p at 70 Hz IBM VGA 720 x 400p at 88 Hz IBM XGA2 640 x 480p at 60 Hz IBM VGA 640 x 480p at 67 Hz Apple Mac II 640 x 480p at 72 Hz VESA 640 x 480p at 75 Hz VESA 800 x 600p at 56 Hz VESA 800 x 600p at 60 Hz VESA 800 x 600p at 72 Hz VESA 800 x 600p at 75 Hz VESA 832 x 624p at 75 Hz Apple Mac II 1024 x 768i at 87 Hz IBM 1024 x 768p at 60 Hz VESA 1024 x 768p at 70 Hz VESA 1024 x 768p at...

Страница 35: ...s and patch cables The pin outs are listed in this section for both types of con nector Serial remote control and flash upgrade cable 8p8c 8p8c connector DB9 female connector Serial remote control and flash upgrade cable 10p10c 10p10c connector DB9 female connector Multihead synchronization cable 8p8c Master end Slave end 8p8c connector 8p8c connector Multihead synchronization cable 10p10c Master ...

Страница 36: ...er No user serviceable parts within power adapter do not dismantle Do not attempt to service the ServSwitch Wizard DVI DL unit yourself Plug the power adapter into a power outlet close to the module that it is powering Replace the power adapter with a manufacturer approved type only Do not use the power adapter if the power adapter case becomes damaged cracked or broken or if you suspect that it i...

Страница 37: ...ches all supported by free live 24 7 Tech support available in 20 seconds or less Copyright 2010 All rights reserved Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Any third party trademarks appearing in this white paper are acknowledged to be the property of their respective owners Black Box Tech Support FREE Live 24 7 Tech support the way it should be Grea...

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