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24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM

DKM TC KM

SWITCH W/

HID PORTS

USER MANUAL

ACX1004, ACX1008 SERIES

Содержание ACX1004 SERIES

Страница 1: ...24 7 TECHNICAL SUPPORT AT 1 877 877 2269 OR VISIT BLACKBOX COM DKM TC KM SWITCH W HID PORTS USER MANUAL ACX1004 ACX1008 SERIES ...

Страница 2: ... 7 Shipping Weight 8 1 8 MTBF 8 2 DESCRIPTION 9 2 1 Application 9 2 2 System Overview 9 2 3 Product Range 10 2 4 Device Views 11 2 4 1 DKM Series 4 Port TC KM Switch with 2 HID Ports ACX1004A HID2 11 2 4 2 DKM Series 8 Port TC KM Switch with 2 HID Ports ACX1008A HID2 12 2 4 3 DKM Series 4 Port TC KM Switch with 4 HID Ports ACX1004A HID4 13 2 4 4 DKM Series 4 Port TC KM Switch with 2 HID Ports and ...

Страница 3: ...g via Mouse Panning 23 5 1 3 External Switching optional 24 6 TROUBLESHOOTING 25 6 1 USB HID 25 7 TECHNICAL SUPPORT 26 7 1 Support Checklist 26 7 2 Shipping Checklist 26 APPENDIX A REGULATORY INFORMATION 27 A 1 FCC Statement 27 A 2 NOM Statement 28 A 3 CE Declaration Of Conformity 29 A 4 WEEE 29 A 5 RoHS RoHS2 29 APPENDIX B GLOSSARY 30 DISCLAIMER TRADEMARKS 31 Disclaimer 31 Trademarks Used in this...

Страница 4: ...ventilation holes Only use power supplies originally supplied with the product or manufacturer approved replacements Do not use a power supply if it appears to be defective or has a damaged chassis Connect all power supplies to grounded outlets In each case make sure that the ground connection is maintained from the outlet socket through to the power supply s AC power input Do not connect the link...

Страница 5: ...r special keyboards Support cannot be guaranteed however for every USB HID device Only two USB HID devices are supported concurrently such as keyboard and mouse or keyboard and touch screen A hub is allowed but it does not increase the number of HID devices allowed To support other USB non HID devices such as scanners web cams or memory devices choose our devices with transparent USB support 1 1 2...

Страница 6: ... support for all available USB HID devices In certain cases custom firmware may be required USB HID and other devices that are not supported as standard will normally operate with our devices featuring transparent USB support NOTE Concurrent operation of more than two USB HID devices is not possible even if you use a USB hub 1 3 CONNECTOR PINOUTS 1 3 1 USB TYPE B CONNECTOR TABLE 1 1 USB TYPE B CON...

Страница 7: ... Data Green 4 Not connected 5 GND Black 1 3 4 RJ 10 4P4C CONNECTOR TABLE 1 4 RJ 10 4P4C CONNECTOR PINOUTS PICTURE PIN SIGNAL 1 LED 2 LED 3 Dry Contact 4 GND 1 3 5 POWER SUPPLY CONNECTOR TABLE 1 5 POWER SUPPLY CONNECTOR PINOUTS PICTURE PIN SIGNAL Inside VCC 5 VDC Outside GND 1 4 POWER SUPPLY TABLE 1 6 POWER SUPPLY SPECIFICATIONS SPECIFICATION DESCRIPTION Voltage 5 VDC Power Requirement ACX1004A HID...

Страница 8: ...EIGHT TABLE 1 9 SHIPPING WEIGHT SPECIFICATIONS SPECIFICATION DESCRIPTION Shipping Weight 1 3 lb 0 6 kg 1 8 MTBF The following table contains the mean time between failure MTBF in power on hours POH The estimate is based on the FIT rates of the parts included FIT rates are based on normalized environmental conditions of T 60 C and activation energy Ea of 0 7 eV Calculations are based on 90 confiden...

Страница 9: ...KM Switch is especially suitable for use with KVM switches and KVM extenders in the Black Box family 2 2 SYSTEM OVERVIEW The DKM Series TC KM Switch is connected to sources computer CPU KVM extender CON Units using the cables supplied Keyboard and mouse are connected to the device FIGURE 2 1 TYPICAL APPLICATION TABLE 2 1 COMPONENTS IN A TYPICAL APPLICATION NUMBER IN FIGURE 2 1 DESCRIPTION 1 Source...

Страница 10: ...2269 CHAPTER 2 DESCRIPTION 2 3 PRODUCT RANGE TABLE 2 2 AVAILABLE SWITCH MODELS PRODUCT CODE DESCRIPTION ACX1004A HID2 TC KM Switch 4 Port ACX1008A HID2 TC KM Switch 8 Port ACX1004A HID4 TC KM Switch for parallel switching of 2x4 ports ACX1004A U23 TC KM Switch with 4 ports USB HID and 4 ports USB 2 0 ...

Страница 11: ...R VIEW OF THE ACX1004A HID TABLE 2 3 ACX1004A HID2 COMPONENTS NUMBER IN FIGURE 2 2 DESCRIPTION 1 Connect to RJ 10 4P4C Port 1 2 To CPU 1 USB HID 3 Connect to RJ 10 4P4C Port 2 4 To CPU 2 USB HID 5 Connect to RJ 10 4P4C Port 3 6 To CPU 3 USB HID 7 Connect to RJ 10 4P4C Port 4 8 To CPU 4 USB HID 9 Connect to USB HID devices 1 10 Connect to USB HID devices 2 11 Service port 12 Connect to 5 VDC power ...

Страница 12: ...nect to RJ 10 4P4C Port 1 2 To CPU 1 USB HID 3 Connect to RJ 10 4P4C Port 2 4 To CPU 2 USB HID 5 Connect to RJ 10 4P4C Port 3 6 To CPU 3 USB HID 7 Connect to RJ 10 4P4C Port 4 8 To CPU 4 USB HID 9 Connect to USB HID devices 1 10 Connect to USB HID devices 2 11 Service port 12 Connect to 5 VDC power supply 13 Connect to RJ 10 4P4C Port 5 14 To CPU 5 USB HID 15 Connect to RJ 10 4P4C Port 6 16 To CPU...

Страница 13: ... 4P4C Port 3 6 To CPU 3 1 USB HID 7 Connect to RJ 10 4P4C Port 4 8 To CPU 4 1 USB HID 9 Connect to USB HID devices 1 10 Connect to USB HID devices 2 11 Service port 12 Connect to 5 VDC power supply 13 Connect to RJ 10 4P4C Port 5 14 To CPU 1 2 USB HID 15 Connect to RJ 10 4P4C Port 6 16 To CPU 2 2 USB HID 17 Connect to RJ 10 4P4C Port 7 18 To CPU 3 2 USB HID 19 Connect to RJ 10 4P4C Port 8 20 To CP...

Страница 14: ... CPU 2 1 USB HID 5 Connect to RJ 10 4P4C Port 3 6 To CPU 3 1 USB HID 7 Connect to RJ 10 4P4C Port 4 8 To CPU 4 1 USB HID 9 Connect to USB HID devices 1 10 Connect to USB HID devices 2 11 Service port 12 Connect to 5 VDC power supply 13 Connect to RJ 10 4P4C Port 5 14 To CPU 1 2 USB 2 0 15 Connect to RJ 10 4P4C Port 6 16 To CPU 2 2 USB 2 0 17 Connect to RJ 10 4P4C Port 7 18 To CPU 3 2 USB 2 0 19 Co...

Страница 15: ...C KM Switch is fitted with a multi color LED on both sides that indicates connection status 1 2 FIGURE 2 6 LEDS ON THE FRONT PANEL OF THE SWITCH TABLE 2 7 STATUS LEDS ON THE FRONT PANEL NUMBER IN FIGURE 2 6 LED STATUS DESCRIPTION 1 Status green Off Device not ready On Device ready 2 Power red Off Power supply not available On Power supply available ...

Страница 16: ...us CPU 2 green Off No connection to CPU 2 On Connection to CPU 2 3 USB Status CPU 3 green Off No connection to CPU 3 On Connection to CPU 3 4 USB Status CPU 4 green Off No connection to CPU 4 On Connection to CPU 4 5 Power red Off Device not ready On Device ready 6 USB Status CPU 5 green Off No connection to CPU 5 On Connection to CPU 5 7 USB Status CPU 6 green Off No connection to CPU 6 On Connec...

Страница 17: ...P NOTE For first time users we recommend that you set up the system with the CPU Unit and the CON Unit in the same room as a test setup This will allow you to identify and solve any cabling problems and experiment with your system more conveniently SETUP STEPS 1 Switch off all devices 2 Connect the USB cables to the CPUs CON units and to the TC KM Switch 3 Connect mouse and keyboard to the TC KM S...

Страница 18: ...9 CHAPTER 3 INSTALLATION 3 3 EXAMPLE APPLICATIONS This section illustrates typical installations of the TC KM Switch 1 2 3 4 FIGURE 3 1 DIRECT CPU CONNECTION TABLE 3 1 TC KM SWITCH DIRECT CPU CONNECTION NUMBER IN FIGURE 3 1 DESCRIPTION 1 Source computer CPU 2 Switch button 3 TC KM Switch 4 Keyboard mouse ...

Страница 19: ...T 1 877 877 2269 CHAPTER 3 INSTALLATION 1 2 3 4 5 FIGURE 3 2 USING THE TC KM SWITCH WITH A BLACK BOX KVM SWITCH TABLE 3 2 TC KM SWITCH IN COMBINATION WITH BLACK BOX KVM SWITCH NUMBER IN FIGURE 3 2 DESCRIPTION 1 Black Box KVM Switch 2 CON Units 3 Monitor LEDs 4 TC KM Switch 5 Keyboard mouse ...

Страница 20: ...or hotkey Exit Command Mode Esc Change hotkey sequence current hotkey c new hotkey code Enter Until 2011 30 09 Left Ctrl Left Shift c Hotkey Code Enter Key Key Press keys simultaneously Key Key Press keys successively 2x Key Press key quickly twice in a row similar to a mouse double click The hotkey sequence to enter Command Mode can be changed The following table lists the Hotkey Codes for the av...

Страница 21: ...our TC KM Switch from the list and press the Next button 6 Select the requested layout in the field Arrangement or select Free Layout for a flexible layout 7 If you have selected Free Layout move the requested monitors from the field Available Screens into the grid and arrange them according to your requirements The monitors can be adjusted in terms of size if required Use the mouse and drag the m...

Страница 22: ...the current switching status via a contact closure switch 4 5 FIRMWARE UPDATE The TC KM Switch can be updated via a service port To perform an update proceed as follows 1 Remove all USB cables from the CPU ports of the TC KM Switch 2 Connect from a computer to the TC KM Switch via a mini USB cable As a result the TC KM Switch will open a flash drive 3 Copy the provided firmware files to the TC KM ...

Страница 23: ...Screen mode Alternatively the arrangement can be virtually done by a freely configurable mode NOTE When using sources computers CPUs in multi head operation e g dual head the switching only works manually via keyboard commands Any non observance may have a negative influence on the stability of the system The function cannot be guaranteed when using wireless keyboards and mice 1 Activate the switc...

Страница 24: ...ng the TC KM Switch you will be switched by default to the first available port that is activated NOTE Additional software for calibration and positioning of the mouse pointer is not necessary 5 1 3 EXTERNAL SWITCHING OPTIONAL Optionally you can connect a button with an RJ 10 interface to switch to the respective source or monitor The RJ 10 interface is separately available for each USB HID port w...

Страница 25: ...ROUBLESHOOTING 6 1 USB HID TABLE 6 1 TROUBLESHOOTING TIPS PROBLEM POSSIBLE REASON SOLUTION Keyboard LEDs Shift and Scroll are flashing Keyboard in Command Mode Press Esc to leave Command Mode USB device not working No USB HID device connected Connect USB HID device USB HID device is not supported Check compatibility ...

Страница 26: ...ype and serial number of the device see bottom of device Nature circumstances and duration of the problem Components included in the system such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable including manufacturer and model number Results from any testing you have done 7 2 SHIPPING CHECKLIST 1 To return your device contact Black Box Technical Support at 8...

Страница 27: ...when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operat...

Страница 28: ...etes que impidan el flujo de aire por los orificios de ventilación 10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación o como se indique en el apa...

Страница 29: ...he market of electrical equipment designed for use within certain voltage limits CE MARKING The products comply with the following harmonized standards for Information Technology Equipment EN 55022 2010 AC 2011 Class A EN 55024 2010 A1 2015 EN 61000 3 2 2014 EN 61000 3 3 2013 EN 61000 6 2 2005 EN 60950 1 2006 A2 2013 A 4 WEEE The manufacturer complies with the EU Directive 2012 19 EU on the preven...

Страница 30: ...ccess A system to operate a source computer CPU from two consoles Dual Link A DVI D interface for resolutions up to 2560 x 2048 by signal transmission of up to 330 MPixel s 24 bit Dual Head A system with two video connections DVI Digital video standard introduced by the Digital Display Working Group http www ddwg org Single Link and Dual Link standards are distinguished The signals have TMDS level...

Страница 31: ...tion system for digital transmission of audio signals F05 plug connection Triple Head A system with three video connections USB HID USB HID devices Human Interface Device allow for data input There is no need for a special driver during installation New USB HID device found is reported Typical HID devices include keyboards mice graphics tablets and touch screens Storage video and audio devices are...

Страница 32: ...ve consequential or cost of cover damages resulting from any errors in the product information or specifications set forth in this document and Black Box Network Services may revise this document at any time without notice TRADEMARKS USED IN THIS MANUAL Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Any other trademarks mentioned in this manual are acknowled...

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