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Troubleshooting: Ring tones, sounds, and alerts

My device is ringing or vibrating more times than expected

For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your sound
profile, and there is no setting for the number of rings if you do not subscribe to voice mail. Your device vibrates or rings until the caller or the
wireless network ends the connection.

My device is not ringing or vibrating when I receive a call or message

Try performing the following actions:

• On the Home screen, click the

Sounds

icon. Verify that your sound profile is not set to either All Alerts Off or Silent.

• If you have assigned a ring tone or alert to a specific contact, on the Home screen, click the

Sounds

icon. Click

Set Contact Alerts

.

Click the contact alert. Click

Phone

or

Messages

. Verify that the

Volume

field is not set to

Silent

and the

Vibration

field is not set

to

Off

.

Related topics

Switch sound profiles, 177

User Guide

Ring tones, sounds, and alerts

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Содержание CURVE 9300 - V5.0

Страница 1: ...BlackBerry Curve 9330 Smartphone Version 5 0 User Guide To find the latest user guides visit www blackberry com docs smartphones...

Страница 2: ...SWDT643442 643442 0909025058 001...

Страница 3: ...tcuts 20 File and attachment shortcuts 20 Media shortcuts 21 Browser shortcuts 21 Calendar shortcuts 22 Search shortcuts 23 Map shortcuts 23 Troubleshooting Shortcuts 23 Phone 24 Phone basics 24 Emerg...

Страница 4: ...messages 77 IBM Lotus Notes native encrypted messages 83 PGP protected messages 84 Message shortcuts 90 Troubleshooting Messages 91 Files and attachments 95 File and attachment basics 95 Managing fil...

Страница 5: ...splay a second time zone 147 Turn on bedside clock mode 147 Set options for bedside clock mode 148 Turn on the alarm 148 Silence the alarm 148 Change alarm notification options 148 Use the stopwatch 1...

Страница 6: ...the display options for contacts 194 Troubleshooting Language 194 Change the language for voice commands 194 Display and keyboard 195 Backlighting 195 Display options 195 Keyboard 198 Themes 199 Trou...

Страница 7: ...sics 222 Navigation 224 Maps bookmarks 225 Map options 226 Map shortcuts 228 Troubleshooting Maps 228 Applications 230 About multitasking 230 Keep an application running and switch to another applicat...

Страница 8: ...o 240 Change the connection speed for the wireless network 240 Turn on LED notification for wireless coverage 240 Check the status of network connections and services 240 Roaming 241 Preferred wireles...

Страница 9: ...Delete a SIM card contact 257 Store SMS text messages on your SIM card 257 About SIM card security 258 Protect your SIM card with a PIN code 258 Change the SIM card PIN code 258 Change the display nam...

Страница 10: ...ontact 304 TTY support 305 Hearing aid mode 305 Voice dialing 306 AutoText 306 Predictive input method 307 BrickBreaker 308 About BrickBreaker 308 BrickBreaker capsules 308 BrickBreaker scoring 309 Pl...

Страница 11: ...Once you have a data plan you must set up your email address or third party instant messaging account in order to send and receive email messages use third party instant messaging applications and us...

Страница 12: ...inistrator must have provided you with an enterprise activation password 1 On the Home screen or in a folder click the Setup Wizard icon 2 On the email setup screen select one of the following options...

Страница 13: ...highlight items slide your finger on the trackpad To select an item or open a link click press the trackpad To change the value in a field click a field Click a value To return to the Home screen whe...

Страница 14: ...mail 4 In the To field type an email address or a contact name 5 Type a message 6 Press the key 7 Click Send Related topics Search for contacts in your organization s address book 152 Mailing lists 15...

Страница 15: ...the Home screen click the Camera icon 2 Press the Right Convenience key all the way down Related topics Record a video 13 Record a video To perform this task you might need to have a media card inser...

Страница 16: ...h enabled device Some Bluetooth enabled devices have a passkey that you must type before you can pair with them 1 In the Bluetooth setup application click Search or Listen 2 If necessary click a Bluet...

Страница 17: ...up an email address visit www blackberry com go docs and click BlackBerry Internet Service I am not receiving messages Try performing the following actions Verify that your BlackBerry device is conne...

Страница 18: ...y to store media files Try performing the following actions If you are trying to save a media file to your device memory delete old data or messages from your device If you are trying to save a media...

Страница 19: ...he correct USB drivers should be installed You can also download the latest version of BlackBerry Desktop Software from www blackberry com Verify that your computer is not in standby hibernate or slee...

Страница 20: ...Backspace Delete key Phone shortcuts Depending on the typing input language that you are using some shortcuts might not be available To change your ring tone from the Home screen press the Send key P...

Страница 21: ...press the Enter key To compose a message from a message list press C To mark a message as opened or unopened press the Alt key and U To add a flag to a highlighted message press W To view all flagged...

Страница 22: ...ess field press the Space key To type a symbol press the Symbol key Type the letter that appears below the symbol Work with text To highlight a line of text press the Shift key and slide your finger u...

Страница 23: ...be zoomed in To zoom in to a picture press 3 To zoom to the original picture size press 7 To zoom out from a picture press 9 To zoom to the original picture size press 7 To pan up in a picture press...

Страница 24: ...nner press U To open the browser options in the browser press S Navigate a web page To move up a screen press the Shift key and the Space key To move down a screen press the Space key To move to the t...

Страница 25: ...e shortcuts might not be available To zoom in to a map press I To zoom out from a map press O To move to the next direction on a route press N To move to the previous direction on a route press P To v...

Страница 26: ...ber that you use to send and receive SMS text and MMS messages Related topics About multiple phone numbers 39 Make a call 1 From the Home screen or in the phone application perform one of the followin...

Страница 27: ...ontains ring tones Click a ring tone 5 Press the Menu key 6 Click Save Mute a call During a call press the Play Pause Mute key on the top of your device To turn off mute press the Play Pause Mute key...

Страница 28: ...reen press the Menu key 2 Click Place Call 3 Perform one of the following actions Type a phone number Type part of a contact name Click a contact or phone number 4 Press the Send key To end the call p...

Страница 29: ...y If your keyboard is locked type the emergency number Press the Send key If your device is locked press the Menu key Click Emergency Call Click Yes If your keyboard or device is locked or your device...

Страница 30: ...e volume press the Volume Down key on the right side of your device To mute the volume press the Play Pause Mute key on the top of your device To turn off mute press the Play Pause Mute key again Rela...

Страница 31: ...ght differ You should beabletoaccesstheoptionsforchangingyourvoicemailgreetingorvoicemailpasswordwhenyoucheckyourvoicemail Formoreinformation contact your wireless service provider Check your voice ma...

Страница 32: ...tact To assign the contact to a different speed dial key click Move Click a new speed dial key To delete the contact from the speed dial list click Delete Conference calls About conference calls You c...

Страница 33: ...h a contact during a conference call You can perform this task only if you make a conference call by joining calls together and not if you create a conference call meeting in the calendar 1 During a c...

Страница 34: ...set your call logging options you can also view call logs in the messages application Depending on your theme when you miss a call a missed call indicator might also appear at the top of the Home scre...

Страница 35: ...rd Delete call logs 1 From the Home screen press the Send key 2 Perform one of the following actions To delete a single call log highlight a call log To delete a range of call logs highlight a call lo...

Страница 36: ...er one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry device You might not be able to change or delete these phone numbers or add new ones For more inf...

Страница 37: ...s the Send key 2 Press the Menu key 3 Click Options 4 Click Call Forwarding 5 Press the Menu key 6 Click New Number 7 Type a phone number 8 Press the Enter key 9 Press the Menu key 10 Click Close Chan...

Страница 38: ...your SIM card for this service and provide you with a call blocking password Depending on your wireless service provider and wireless network this feature might not be supported Block calls To perfor...

Страница 39: ...n your wireless service provider and wireless network this feature might not be supported Turn on fixed dialing To perform this task your wireless service provider must set up your SIM card for this s...

Страница 40: ...About smart dialing With the smart dialing feature you can set a default country code and area code for phone numbers so that you do not have to dial a country code and area code each time that you m...

Страница 41: ...In the Number field type the main phone number for an organization 6 In the Wait For field set how long your BlackBerry device waits before dialing an extension 7 In the Extension Length field set th...

Страница 42: ...that appears in the drop down list at the top of the screen in the phone application is the phone number that you use to send and receive SMS text messages and MMS messages You can change call waitin...

Страница 43: ...the Restrict My Identity field to Network Determined 6 Press the Menu key 7 Click Save Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you del...

Страница 44: ...a 2 5 mm headset jack you must use an adapter accessory to connect your TTY device to your BlackBerry device To get an adapter accessory that Research In Motion has approved for use with your BlackBer...

Страница 45: ...he Send key Click your phone number at the top of the screen Click a phone number Troubleshooting Phone I cannot make or receive calls Try performing the following actions Verify that your BlackBerry...

Страница 46: ...ing a Bluetooth enabled device such as a handsfree car kit or wireless headset verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with...

Страница 47: ...rmation about the features that are available on your device contact your wireless service provider or administrator or visit www blackberry com go devices Related topics Feature availability 9 User G...

Страница 48: ...a mobile phone number you can say Call contact name work to call the work phone number Call extension extension number Say this voice command to dial an extension To perform this task you must set op...

Страница 49: ...o that your device always selects the best match and dials the phone number automatically 1 On the Home screen or in a folder click the Options icon 2 Click Voice Dialing 3 Set the Choice Lists field...

Страница 50: ...led device such as a handsfree car kit or wireless headset verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry dev...

Страница 51: ...g spelling press the Menu key Click Cancel Spell Check Save a draft of a message 1 When you are composing a message press the Menu key 2 Click Save Draft Set the importance level for a message You can...

Страница 52: ...that appears type a signature 8 Press the Menu key 9 Click Save Your signature is added to email messages after you send them Delete the disclaimer from an email message IfyourBlackBerry deviceisassoc...

Страница 53: ...can receive SMS text messages include the country code and area code If your device is connected to a CDMA network you can type an email address 5 Click OK 6 Type a message 7 Press the Enter key Send...

Страница 54: ...e press the Menu key 2 Perform one of the following actions Click Forward Click Forward As Click a message type Resend a message You cannot change an SMS text message or MMS message before you resend...

Страница 55: ...the text 4 Press the Enter key To search for the next instance of the text press the Menu key Click Find Next Mark a message as opened or unopened On the Home screen click the Messages icon To mark a...

Страница 56: ...k Delete Messages To delete all messages prior to a certain date highlight a date field Press the Menu key Click Delete Prior Click Delete Note Email messages that you delete using the Delete Prior me...

Страница 57: ...nformation contact your administrator 1 When you are composing an email message press the Menu key 2 Click Attach File To attach a file saved on your BlackBerry device memory or media card navigate to...

Страница 58: ...toring messages sent from your computer on your device To perform this task your work email account must use a BlackBerry Enterprise Server that supports this feature For more information contact your...

Страница 59: ...Enterprise Server that supports this feature For more information contact your administrator If you use the BlackBerry Internet Service see the BlackBerry Internet Service Online Help for more informa...

Страница 60: ...lter applies to email messages that include your email address in the To field Cc to me Set whether the email message filter applies to email messages that include your email address in the CC field B...

Страница 61: ...Email message folders About synchronization of email message folders You can add change or delete email message folders in the email application on your computer or in the messages application on your...

Страница 62: ...eless email reconciliation is turned on and your email account uses a BlackBerry Enterprise Server that supports flags changes that you make to flags on your device should be reflected in the email ap...

Страница 63: ...lick Email Settings 5 If necessary change the Message Services field 6 Change the Use Out Of Office Reply field to Yes 7 In the text box that appears type a reply 8 If you use IBM Lotus Notes in the U...

Страница 64: ...downloads and displays inline pictures that are embedded in HTML email messages 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Options 4 Click Email Settings 5 If necessary...

Страница 65: ...il address that you use to send messages or meeting invitations 1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click Default Services 4 Change the Messaging CMIM...

Страница 66: ...IN Perform one of the following actions On the Home screen or in a folder click the Options icon Click Status In a message type mypin followed by a space Send a PIN message 1 On the Home screen click...

Страница 67: ...are using to type your SMS text messages your messages might display to your recipients differently than you expect Send an SMS text message You can send an SMS text message to up to ten recipients D...

Страница 68: ...sends SMS text messages You can stop your SMS text messages from being sent each time that you press the Enter key which might prevent you from accidentally sending a message if you plan to include se...

Страница 69: ...S text messages are deleted from your SIM card Request delivery reports for all SMS text messages A delivery report notifies you when your SMS text message is delivered Depending on your wireless serv...

Страница 70: ...broadcast channel might send regular weather forecasts while another might send traffic reports Turn on cell broadcasting To perform this task your BlackBerry device must use a SIM card and your wire...

Страница 71: ...Highlight a cell broadcast channel 5 Press the Menu key 6 Click Set Nickname 7 Type a name for the cell broadcast channel 8 Click OK MMS messages MMS message basics About MMS messages To send and rece...

Страница 72: ...ile repeat steps 1 to 3 5 To customize the slide show perform any of the following actions To add text to a slide highlight the empty field below the attachment Type text To change how long a slide ap...

Страница 73: ...ntment click Attach Appointment Highlight an appointment 3 Press the Menu key 4 Click Continue Add an appointment to your calendar from an MMS message 1 In an MMS message highlight an iCalendar attach...

Страница 74: ...ick MMS 3 In the Notifications section perform any of the following actions To receive notification when MMS messages are delivered to recipients select the Confirm Delivery check box To receive notif...

Страница 75: ...m Delete field to No 6 Press the Menu key 7 Click Save Turn off the prompt that appears when you mark messages as opened 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Optio...

Страница 76: ...are separated change the Separators field 5 Press the Menu key 6 Click Save Open a new message automatically when you remove your device from your holster 1 On the Home screen click the Messages icon...

Страница 77: ...tion clear the SMS MMS check box 5 Press the Menu key 6 Click Save Hide the new or unopened message indicator 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Options 4 Click...

Страница 78: ...ur wireless service plan You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or by using email message filters Al...

Страница 79: ...ate key recipients use your public key to verify that the message is from you and that the message has not been changed Encryption is designed to keep messages confidential When you encrypt a message...

Страница 80: ...message press the Menu key 2 Click Attach Certificates 3 Highlight a certificate 4 Press the Menu key 5 Click Continue Download the certificate used to sign or encrypt a message If a certificate is n...

Страница 81: ...message highlight the encryption status indicator or a digital signature indicator 2 Press the Menu key 3 Click Display Sender s Certificate or Display Encryption Certificate View encryption informati...

Страница 82: ...r is already stored in the key store on your BlackBerry device you can check the status of the sender s certificate or you can check the status of the sender s certificate and all other certificates i...

Страница 83: ...sed for the last message 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click S MIME or PGP 4 Change the Default Encoding field 5 Press the Menu key 6 Click Save...

Страница 84: ...key 6 Click Save Change the encryption algorithms for S MIME protected messages If a message has multiple recipients your BlackBerry device uses the first selected encryption algorithm in the list th...

Страница 85: ...ptions that you want Try using a different message classification I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry Enterprise Ser...

Страница 86: ...ield to Lotus Notes Encryption 2 If you are prompted type your IBM Lotus Notes ID password PGP protected messages PGP protected message basics About signing and encrypting messages If your email accou...

Страница 87: ...message or is not already stored in the key store on your BlackBerry device you can download the PGP key If you use the PGP Universal Server you might not be able to download the sender s PGP key or...

Страница 88: ...e PGP key used to sign or encrypt a message 1 In a message highlight the encryption status indicator or a digital signature indicator 2 Press the Menu key 3 Click Display Sender s PGP Key or Display E...

Страница 89: ...u send so that recipients can encrypt their reply messages 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click PGP 4 Change the Default Key field 5 Press the Me...

Страница 90: ...ons that you can use If you receive a message that uses message classifications you can view the abbreviation for the classification in the subject line of the message and the full description for the...

Страница 91: ...Security Options 3 Click PGP 4 Change the Warn about truncated messages field to No 5 Press the Menu key 6 Click Save To turn on the prompt again change the Warn about truncated messages field to Yes...

Страница 92: ...rward a message press F To file a highlighted email message press I To view the email address of a contact highlight the contact in the To or From field Press Q To view the display name press Q again...

Страница 93: ...d a registration message from the wireless network register your device On the Home screen or in a folder click the Options icon Click Advanced Options Click Host Routing Table Press the Menu key Clic...

Страница 94: ...sages from a specific email message folder to your device 55 I cannot file email messages Try performing the following actions Verify that wireless email reconciliation is turned on If your email mess...

Страница 95: ...performing the following actions Wait for a short period of time Your BlackBerry device receives long messages and attachments in sections If More available appears at the end of the message or attach...

Страница 96: ...e use a blank template to compose your MMS message I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry devices and you restore device data from your previous...

Страница 97: ...For more information contact your wireless service provider or administrator 1 In a message meeting invitation or calendar entry press the Menu key 2 If necessary click Retrieve Attachment Information...

Страница 98: ...rator 1 On the Home screen or in a folder click the Files icon 2 In the Go To field type the path for the file 3 If necessary type the credentials that you use to connect to your organization s networ...

Страница 99: ...Click a message type Open a link in a file or an attachment Some files might contain links to embedded content such as tables pictures footnotes text boxes or comments 1 In a file highlight a link 2 P...

Страница 100: ...con 2 Navigate to a file 3 Highlight the file 4 Press the Menu key 5 Click Rename 6 Type a name for the file 7 Click Save Delete a file 1 On the Home screen or in a folder click the Media icon or File...

Страница 101: ...ter key 6 Press the Menu key 7 Click Retrieve 8 Click Yes View tracked changes in a document 1 In a document press the Menu key 2 Click Show Changes To hide tracked changes press the Menu key Click Hi...

Страница 102: ...el Click a size To view all the text in a column click the column label Click Fit To change the size of all the columns in the spreadsheet click the unmarked column label in the upper left corner of t...

Страница 103: ...ge tif file press the Menu key 2 Click Next Page or Prev Page Presentations Switch presentation views 1 In a presentation press the Menu key 2 Perform one of the following actions To view text only cl...

Страница 104: ...your contact information or add it to the contact list on their BlackBerry device When you open an email message that contains a vCard contact attachment a book icon appears at the end of the message...

Страница 105: ...t and slide view press G Troubleshooting Attachments A skipped content bar appears in a document More content is available for you to download to your BlackBerry device 1 To download the content click...

Страница 106: ...want to change 4 Perform one of the following actions To use a preloaded ring tone in the Ring Tone field click a ring tone To use a ring tone that you downloaded in the Ring Tone field click Select...

Страница 107: ...key 2 Click Repeat 3 Perform one of the following actions To repeat the song that is currently playing click Current Song To repeat the playlist that is currently playing click Playlist To repeat the...

Страница 108: ...y the volume for songs ring tones and videos 1 On the Home screen click the Media icon 2 Press the Menu key 3 Click Options 4 Change the Audio Boost field to On 5 Read the warning on the screen and if...

Страница 109: ...ptions 4 Change the Turn Off Auto Backlighting field to No 5 Press the Menu key 6 Click Save Display closed captions in videos You can turn on closed captioning so that text displays on the screen whe...

Страница 110: ...the Media icon 2 Click the Music icon 3 Click Playlists 4 Click a standard playlist 5 Press the Menu key 6 Click Add Songs 7 Click a song 8 Press the Menu key 9 Click Save Add the song that is playin...

Страница 111: ...con 3 Click Playlists 4 Click New Playlist 5 Click Automatic Playlist 6 Type a name for the playlist 7 Click the plus sign beside Artists Albums or Genres 8 Click an artist album or genre 9 To add mor...

Страница 112: ...ou might need to have a media card inserted in your BlackBerry device 1 On the Home screen click the Media icon 2 Click the Video Camera icon 3 To start recording click the record icon 4 To pause reco...

Страница 113: ...the more memory the video requires 1 On the Home screen click the Media icon 2 Click the Video Camera icon 3 Press the Menu key 4 Click Options 5 Change the Video Format field 6 Press the Menu key 7...

Страница 114: ...Press the Menu key 3 Click Options 4 Change the Picture Size field 5 Press the Menu key 6 Click Save Related topics View properties for a media file 117 Set picture quality You can set the fineness o...

Страница 115: ...eld click the current lighting condition 5 Press the Menu key 6 Click Save Apply a color effect to pictures You can apply a sepia or black and white color effect to pictures that you take 1 On the Hom...

Страница 116: ...age or a web page You can save picture files such as jpg png gif or bmp files to the BlackBerry device memory or a media card 1 Open a picture attachment in an MMS message or highlight a picture on a...

Страница 117: ...2 Click the Pictures icon 3 Click a category 4 Press the Menu key 5 Click View List Sort pictures 1 On the Home screen click the Media icon 2 Press the Menu key 3 Click Options 4 Change the Sort By fi...

Страница 118: ...ress the Menu key 6 Click Rename 7 Type a name for the picture or picture folder 8 Click Save Related topics Rename an audio or video file 115 Rename a playlist 109 Move a media file You can only move...

Страница 119: ...n click the Media icon 2 Click a media type 3 If necessary click a category 4 Highlight a media file 5 Press the Menu key 6 Click Properties Memory and media cards About media cards Depending on your...

Страница 120: ...s for media files Depending on your BlackBerry device model this feature might not be supported 1 On the Home screen click the Media icon 2 Press the Menu key 3 Click Options 4 Perform any of the foll...

Страница 121: ...ld to Prompt 4 Press the Menu key 5 Click Save Turn off mass storage mode or MTP 1 On the Home screen or in a folder click the Options icon 2 Click Memory 3 Change the Media Transfer Protocol MTP fiel...

Страница 122: ...nge the Encryption field to Enabled 5 To encrypt data in the device memory set the Device Memory field to Enabled 6 To encrypt files stored on a media card and on your device set the Media Card field...

Страница 123: ...BlackBerry Media Sync see the help in BlackBerry Media Sync If you want to transfer files quickly between your media card and computer use mass storage mode or MTP Use mass storage mode to transfer al...

Страница 124: ...of your songs that are not in a playlist 1 Connect your device to your computer 2 On your computer open the BlackBerry Desktop Manager 3 Cick the Media icon 4 In the BlackBerry Media Sync section clic...

Страница 125: ...orted 1 On the Home screen or in a folder click the Options icon 2 Click Memory 3 Do one of the following actions To use mass storage mode to transfer files between your BlackBerry device and computer...

Страница 126: ...ght the folder that you want to save the file or attachment in 6 Press the Menu key 7 Click Select Here Stop downloading an attachment 1 In a message highlight an attachment that you are downloading 2...

Страница 127: ...t language that you are using some shortcuts might not be available Audio and video files To pause an audio or video file press the Play Pause Mute key on the top of your BlackBerry device To resume p...

Страница 128: ...kBerry Desktop Manager If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager verify that mass storage mode or MTP is turned off on your...

Страница 129: ...h dims or turns off If the camera has a flash and the battery power level drops below 20 percent the flash dims to conserve battery power In cold temperatures when the battery power level drops below...

Страница 130: ...mation about the features that are available on your device contact your wireless service provider or administrator or visit www blackberry com go devices Related topics Feature availability 9 User Gu...

Страница 131: ...e For more information contact your wireless service provider 1 On the Home screen click the Browser icon 2 Perform one of the following actions If the Search here field appears on the screen type the...

Страница 132: ...message in an attachment or on a web page press the Menu key 2 Click Find 3 Type the text 4 Press the Enter key To search for the next instance of the text press the Menu key Click Find Next View a li...

Страница 133: ...ink or picture 1 On a web page perform one of the following actions Highlight or pause on a link Press the Menu key Click Link Address Highlight or pause on a picture Press the Menu key Click Image Ad...

Страница 134: ...a web page highlight or pause on a picture 2 Press the Menu key 3 Click Full Image Zoom in to or out from a picture 1 In a picture press the Menu key 2 Click Zoom To zoom back to the original picture...

Страница 135: ...In the Start time field set the time of day when the browser should start checking for updates 5 Click Add If you visit the web page offline the browser displays the content that was current the last...

Страница 136: ...Press the Menu key 3 Click Bookmarks 4 Highlight a bookmark 5 Press the Menu key 6 Click Move Bookmark 7 Click the new location Rename a bookmark folder for web pages You can only rename folders that...

Страница 137: ...ibe to a web feed 1 On a web page press the Menu key 2 Click Add Web Feed 3 Select the check box beside a web feed 4 In the Auto Synchronize field set how often the browser should check for updates to...

Страница 138: ...ght a web feed 4 Press the Menu key 5 Click Edit Bookmark 6 Change the web feed 7 Click Accept File a web feed 1 On a web page press the Menu key 2 Click Bookmarks 3 Highlight a web feed 4 Press the M...

Страница 139: ...ress the Menu key 2 Click Options 3 Click Browser Configuration 4 Select any of the following check boxes Support JavaScript Allow JavaScript popups Terminate slow running scripts 5 Press the Menu key...

Страница 140: ...actions Change the Default Font Family and Default Font Size fields Change the Minimum Font Style and Minimum Font Size fields 6 Press the Menu key 7 Click Save Options Set the character encoding for...

Страница 141: ...You can use the Internet Browser configuration to access web pages that enable you to subscribe to BlackBerry web push services or access ring tones Depending on your wireless service provider the Int...

Страница 142: ...wser icon 2 Press the Menu key 3 Click Options 4 Click Gears Settings 5 Click a web site 6 Perform one of the following actions To prevent the web site from storing information on your BlackBerry devi...

Страница 143: ...wser to another web page Protocol Specify the protocol that your BlackBerry device uses for TLS connections between the browser and content servers Encryption Strength Specify whether your browser onl...

Страница 144: ...8 bit encryption or 56 bit encryption change this field to Allow Weak Prompt for Server Trust Specify whether a prompt appears when your browser tries to connect to an untrusted content server that yo...

Страница 145: ...clude updated information Other browser push messages include messages that appear in your browser cache Turn off browser push 1 On the Home screen or in a folder click the Options icon 2 Click Advanc...

Страница 146: ...ose the browser press and hold the Escape key On a web page To switch between Column view and Page view press Z To zoom in to a web page press I To zoom out from a web page press O To move to a specif...

Страница 147: ...play a song or video on a web page Your BlackBerry device might not support the size or file format of the song or video file I receive a prompt to switch browsers when streaming a song or video If yo...

Страница 148: ...he time zone automatically when it detects a new time zone change the Auto Update Time Zone field to On 12 Press the Menu key 13 Click Save Get the date and time from the wireless network automaticall...

Страница 149: ...e Clock Face Stopwatch Face or Timer Face fields 5 Press the Menu key 6 Click Save Display a second time zone 1 On the Home screen or in the Applications folder click the Clock icon 2 Press the Menu k...

Страница 150: ...dside clock mode is turned on change the Dim Screen field to No 5 Press the Menu key 6 Click Save Turn on the alarm 1 On the Home screen or in the Applications folder click the Clock icon 2 Press the...

Страница 151: ...a message type Set the timer 1 On the Home screen or in the Applications folder click the Clock icon 2 Press the Menu key 3 Click Timer 4 Press the Menu key 5 Click Set Timer 6 Type the length of tim...

Страница 152: ...e in a region that has recently made changes to daylight saving time or has switched to a different time zone you might need to update the time zone data on your device To update the time zone data pr...

Страница 153: ...changing a contact highlight the User1 User2 User3 or User4 field 2 Press the Menu key 3 Click Change Field Name 4 Type a name for the custom contact list field 5 Press the Enter key You can synchroni...

Страница 154: ...on 6 Press the Menu key 7 Click Save Delete a contact 1 On the Home screen click the Contacts icon 2 Highlight a contact 3 Press the Menu key 4 Click Delete Search for contacts in your organization s...

Страница 155: ...ackBerry device bases the volume for custom ring tones on the volume that you set in the active notification profile Assign ring tones and alerts to a contact You can receive different ring tones and...

Страница 156: ...Click Select 11 Center the picture in the box 12 Press the Menu key 13 Click Crop and Save Delete the caller ID picture for a contact 1 On the Home screen click the Contacts icon 2 Highlight a contac...

Страница 157: ...ey 4 Click Edit Group 5 Click a contact 6 Click one of the following menu items Add Member Change Member Delete Member 7 Press the Menu key 8 Click Save Group Note When you delete a contact from a mai...

Страница 158: ...the default contact list 1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click Default Services 4 Change the Contact List SYNC field 5 Press the Menu key 6 Click...

Страница 159: ...cation on your computer For example you cannot add a contact s birthday to a custom contact list field on your BlackBerry device and synchronize it with the email application on your computer because...

Страница 160: ...ar 1 On the Home screen click the Calendar icon 2 Press the Menu key 3 Perform one of the following actions To move to a specific date click Go To Date To move to the current date click Today To move...

Страница 161: ...ome screen click the Calendar icon 2 Press the Menu key 3 Click New 4 Type the meeting information 5 Press the Menu key 6 Click Invite Attendee 7 Click a contact 8 To add another contact to your meeti...

Страница 162: ...e Calendar icon 2 Click an appointment meeting or alarm Delete an appointment meeting or alarm 1 On the Home screen click the Calendar icon 2 Highlight an appointment meeting or alarm 3 Press the Menu...

Страница 163: ...add comments to your response click Add Comments Type a comment Press the Menu key Click Send Note If you delete a meeting invitation from the messages application before you accept or decline it the...

Страница 164: ...r a meeting invitation press the Menu key 2 Click Forward Note If you forward a meeting invitation on behalf of the meeting organizer only the meeting organizer receives the recipient s response Relat...

Страница 165: ...evice To perform this task you must be the meeting organizer If you are not the meeting organizer you can create a conference call meeting on behalf of another person from your computer 1 In a meeting...

Страница 166: ...u key Click Join Now Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create a conference ca...

Страница 167: ...pplications folder click the Calendar or Tasks icon 2 Press the Menu key 3 Click Options 4 If necessary click General Options 5 Change the Snooze field 6 Press the Menu key 7 Click Save Change the ema...

Страница 168: ...he Menu key 7 Click Save View more of the subject line for appointments in Agenda view 1 On the Home screen click the Calendar icon 2 Press the Menu key 3 Click Options 4 Click General Options 5 Chang...

Страница 169: ...Options 4 Click a calendar The Number of Entries field displays the number of entries that are stored in the calendar Multiple calendars About multiple calendars If your BlackBerry device is associat...

Страница 170: ...CICAL field 5 Press the Menu key 6 Click Save Calendar shortcuts Depending on the typing input language that you are using some shortcuts might not be available For shortcuts to work in Day view in t...

Страница 171: ...data if your device is lost stolen or corrupted by an unforeseen issue I cannot enter a conference call with the Join Now option The Join Now option might not appear in the meeting notification if the...

Страница 172: ...the monthly or yearly recurring appointment meeting or task recurs on a relative date for example on the last Friday of each month Change a task 1 On the Home screen or in the Applications folder clic...

Страница 173: ...ck Spelling 3 Perform any of the following actions To accept the suggested spelling click a word in the list that appears To ignore the suggested spelling press the Escape key To ignore all instances...

Страница 174: ...pt that appears before you delete items You can turn off the prompt that appears before you delete messages call logs contacts calendar entries tasks memos or passwords 1 On the Home screen click an a...

Страница 175: ...light a task or memo 3 Press the Menu key 4 Click Forward As 5 Click a message type Check spelling You can check spelling in messages calendar entries tasks or memos that you create 1 In a message cal...

Страница 176: ...lications folder click the MemoPad icon or the Tasks icon 2 Press the Menu key 3 Click Options The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry devi...

Страница 177: ...k Save Sort contacts tasks or memos by category You can sort items by category in the contacts application tasks application or memos application 1 On the Home screen click an application icon 2 Press...

Страница 178: ...To use the alternate function on a key in the calculator press the Alt key and the corresponding key on the device keyboard Convert a measurement 1 On the Home screen or in the Applications folder cl...

Страница 179: ...does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile Call and message notifications for your contacts might be audible even if you switch your sound pr...

Страница 180: ...ds application perform one of the following actions To receive LED notification only click Silent To receive vibrate notification only click Vibrate Only To turn off all notification including ring to...

Страница 181: ...l contacts repeat steps 3 to 5 8 Click the application or item that you want to change 9 Change the ring tone or alert information 10 Press the Menu key 11 Click Save Download a ring tone Depending on...

Страница 182: ...1 On the Home screen or in a folder click the Options icon 2 Click Bluetooth 3 Press the Menu key 4 Click Options 5 Change the LED Connection Indicator field to Off 6 Press the Menu key 7 Click Save T...

Страница 183: ...ork ends the connection My device is not ringing or vibrating when I receive a call or message Try performing the following actions On the Home screen click the Sounds icon Verify that your sound prof...

Страница 184: ...mbol 1 Press the Symbol key 2 Press the letter key that appears below the symbol Type an accent or special character Press and hold a letter key and slide your finger left or right on the trackpad unt...

Страница 185: ...using the predictive input method When you are typing text perform any of the following actions To select the highlighted suggestion and start typing a new word press the Enter key To select the high...

Страница 186: ...ick Language and Text Input 3 Click Show Text Input Options 4 Clear the Use Contacts as Data Source check box 5 Press the Menu key 6 Click Save Set the cursor speed 1 On the Home screen or in a folder...

Страница 187: ...memos that you create 1 In a message calendar entry task or memo press the Menu key 2 Click Check Spelling 3 Perform any of the following actions To accept the suggested spelling click a word in the...

Страница 188: ...icon 2 Click Spell Check 3 Select the Spell Check Email Before Sending option 4 Press the Menu key 5 Click Save Change options for checking spelling You can change the type and length of words that th...

Страница 189: ...dictionary About the custom dictionary You can add words to the custom dictionary so that your BlackBerry device recognizes the word when you check spelling Because SureType technology uses the same...

Страница 190: ...cts in the list that appears when you type By default your BlackBerry device recognizes contacts when you type them 1 On the Home screen or in a folder click the Options icon 2 Click Language and Text...

Страница 191: ...nu key 4 Click New 5 In the Replace field type the text to replace 6 In the With field perform one of the following actions Type replacement text To insert a macro for example the current date or time...

Страница 192: ...l character appears To type a number in a number field press a number key You do not need to press the Alt key To type a number in a text field press and hold the Alt key and press the number key To t...

Страница 193: ...ou can only check the spelling of text that you type You can check spelling in English German Spanish French Dutch Italian Portuguese Arabic Danish Greek Norwegian Russian Swedish Turkish Afrikaans Ca...

Страница 194: ...p Delete a display language In the setup wizard complete the instructions on the Language removal screen About typing input languages You can set a typing input language to use when you type The typin...

Страница 195: ...y and click a language Change the shortcut for switching typing input languages To perform this task you must have more than one language on your BlackBerry device For more information contact your wi...

Страница 196: ...your BlackBerry device might not support the characters For more information contact your wireless service provider or administrator Change the language for voice commands To perform this task you mus...

Страница 197: ...the Menu key 5 Click Save Set how long backlighting remains on 1 On the Home screen or in a folder click the Options icon 2 Click Screen Keyboard 3 Set the Backlight Timeout field 4 Press the Menu ke...

Страница 198: ...k Owner 3 Type your contact information 4 Press the Menu key 5 Click Save Change the display font 1 On the Home screen or in a folder click the Options icon 2 Click Screen Keyboard 3 Change the font f...

Страница 199: ...ation 5 Click Save Move an application icon 1 On the Home screen or in an application folder highlight an application icon 2 Press the Menu key 3 Perform one of the following actions To move the appli...

Страница 200: ...ld to On 4 Press the Menu key 5 Click Save When your BlackBerry device is connected to the wireless network the LED light flashes green To turn off wireless coverage notification set the LED Coverage...

Страница 201: ...ence Key Opens fields 4 Press the Menu key 5 Click Save Set the trackpad sensitivity You can set how the trackpad responds to your touch A high sensitivity level requires less pressure than a lower se...

Страница 202: ...Press the Menu key 4 Click Download Themes Troubleshooting Display My device screen turns off When you do not use your BlackBerry device for a period of time the screen turns off to conserve battery...

Страница 203: ...the Menu key Click Save To search for messages using the criteria from your last search click Last Press the Menu key Click Search Note If you search for messages your device does not search attachme...

Страница 204: ...ighlight a message 2 Press the Menu key 3 Perform one of the following actions To view more available search results click Get More Results To add a message to a message list click Add To add all the...

Страница 205: ...saved searches 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Search 4 Press the Menu key 5 Click Recall Change a saved search 1 On the Home screen click the Messages icon...

Страница 206: ...in your organization s address book To perform this task your work email account must use a BlackBerry Enterprise Server that supports this feature For more information contact your administrator 1 On...

Страница 207: ...ist of contacts type the contact name or initials separated by a space To search for text in a message press S To search for text in a file or an attachment press F To search for text on a web page pr...

Страница 208: ...ures you can usethesynchronizationtooloftheBlackBerry DesktopManagertosynchronizeyourorganizerdataandemailmessages Formoreinformation see the Help in the BlackBerry Desktop Manager Research In Motion...

Страница 209: ...more information see the BlackBerry Desktop Software Online Help Synchronize organizer data over the wireless network 1 In the contact list a calendar the task list or the memo list press the Menu key...

Страница 210: ...t resolution options and synchronizing organizer data using the synchronization tool of the BlackBerry Desktop Manager For more information about managing conflicts that occur during organizer data sy...

Страница 211: ...following actions To delete data from the messages application contacts application and other applications select the Emails Contacts Etc check box To delete all third party applications that you hav...

Страница 212: ...lowing actions If you delete multiple email messages using the Delete Prior menu item the email messages are not deleted during wireless email reconciliation To delete multiple email messages on your...

Страница 213: ...zation If you schedule appointments or meetings on your BlackBerry device that contain special characters or accents your computer might not support these characters On your computer verify that you a...

Страница 214: ...tooth status indicators appear at the top of the Home screen For more information about Bluetooth indicators see the printed documentation that came with your BlackBerry device Turn on Bluetooth techn...

Страница 215: ...topics Turn on Bluetooth technology 212 Switch to a paired Bluetooth enabled device during a call To perform this task you must turn on Bluetooth technology 1 During a call press the Menu key 2 Click...

Страница 216: ...send an audio or video file click the send option for a message type Rename a paired Bluetooth enabled device 1 On the Home screen click the Manage Connections icon 2 Click Bluetooth Options 3 Highli...

Страница 217: ...omputer that is running BlackBerry Desktop Software so that you can synchronize your organizer data Dial Up Networking DUN This profile allows you to use your BlackBerry device as a modem when it is c...

Страница 218: ...terprise Server Prevent your device from sharing contacts with Bluetooth enabled devices 1 On the Home screen click the Manage Connections icon 2 Click Bluetooth Options 3 Press the Menu key 4 Click O...

Страница 219: ...nnection Indicator field to On Turn off the prompt that appears when connecting or pairing 1 On the Home screen click the Manage Connections icon 2 Click Bluetooth Options 3 Highlight a Bluetooth enab...

Страница 220: ...tooth enabled device must support data encryption 1 On the Home screen click the Manage Connections icon 2 Click Bluetooth Options 3 Press the Menu key 4 Click Options 5 Change the Security Level fiel...

Страница 221: ...ort period of time In particular many car kits need to discover your BlackBerry device rather than your BlackBerry device discovering the car kit On the Home screen click the Manage Connections icon C...

Страница 222: ...ssible Emergency operators might not be able to estimate your location using only GPS technology Get your GPS location Depending on your wireless service provider and wireless network this feature mig...

Страница 223: ...1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click GPS 4 Change the GPS Services field to Location Off 5 Press the Menu key 6 Click Save Troubleshooting GPS t...

Страница 224: ...m To specify a recently viewed location click Recent To specify a saved location click Favorites 5 Repeat step 4 to specify an ending location 6 Select or clear the check box beside one or more route...

Страница 225: ...hen your BlackBerry devices recognizes an address in certain applications such as instant messaging applications and MemoPad your device underlines the address 1 Highlight an underlined address 2 Pres...

Страница 226: ...viewed recently on a map as well as routes and locations that you have bookmarked 1 On the Home screen or in a folder click the Maps icon 2 On a map press the Menu key 3 Click Layers 4 Highlight a la...

Страница 227: ...rent location change the Folder field 5 Click OK Change a bookmark for a location or route 1 On the Home screen click the Maps icon 2 On a map press the Menu key 3 Click Find Location 4 Click Favorite...

Страница 228: ...rites 5 Highlight a bookmark 6 Press the Menu key 7 Click Move 8 Click a new location Map options Set the GPS receiver that you use to track your movement To perform this task if you don t have an int...

Страница 229: ...rection that you are moving at the top of the map again press the Menu key Click Track Up Hide the tracking information at the bottom of a map 1 When tracking your movement on a map press the Menu key...

Страница 230: ...Space key again Troubleshooting Maps Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry device loads a new map or when your device is not connected to the wireless net...

Страница 231: ...Feature availability 9 User Guide Maps 229...

Страница 232: ...230 Close an application so that it is not running 231 Keep an application running and switch to another application 1 In an application press and hold the Menu key 2 In the application switcher scrol...

Страница 233: ...enter You can use the application center to add update or return to the previous version of a select number of applications that are hosted by your wireless service provider This might include social...

Страница 234: ...blackberry com support If you need help using a social networking application you can find answers in the application by pressing the Menu key and clicking Help on your device Add update or return to...

Страница 235: ...or in a folder click the Options icon 2 Click Password 3 Change the Prompt on application install field to Yes 4 Press the Menu key 5 Click Save View the size of an application database 1 On the Home...

Страница 236: ...rn to the previous version of an application Try performing the following actions Verify that your BlackBerry device is connected to the wireless network Verify that your device has enough memory to a...

Страница 237: ...e provider or administrator you might not be able to update the BlackBerry Device Software over the wireless network Depending on your wireless service provider extra fees might apply when you downloa...

Страница 238: ...nced Options 3 Click Wireless Update 4 Click Previous update succeeded 5 Press the Menu key 6 Click Delete Downgrade Data Check for BlackBerry Device Software updates that you can install over the wir...

Страница 239: ...r delete all device data click Settings Select the check box beside one or more data types Click OK 6 Click Next 7 Complete the information on the screen to sign up for or decline email notifications...

Страница 240: ...y Device Software Try performing the following actions Delete media files display languages or third party applications that you do not use Transfer media files that you have stored in the BlackBerry...

Страница 241: ...ons icon 2 Perform one of the following actions To turn off the wireless network connection clear the check box beside Mobile Network To turn off all wireless connections click Turn All Connections Of...

Страница 242: ...etwork 1 On the Home screen click the Manage Connections icon 2 Click Mobile Network Options 3 Change the Network Mode field 4 Press the Escape key Turn on LED notification for wireless coverage 1 On...

Страница 243: ...include this service and your BlackBerry device must be connected to a GSM or UMTS network Your device is designed to switch to an appropriate wireless network automatically when you travel 1 On the H...

Страница 244: ...ur device tries to connect to a wireless network based on the order in which the wireless networks appear in your preferred wireless network list When you travel your device scans for the wireless net...

Страница 245: ...rk Depending on your wireless service plan this feature might not be supported Your BlackBerry device connects to networks based on the order that they appear in the preferred network list 1 On the Ho...

Страница 246: ...verify that you are in a wireless coverage area that supports the connection speed If you have a Wi Fi enabled device and your wireless service provider supports UMA verify that your connection prefe...

Страница 247: ...k using the Push Button Setup method or PIN method You can save the connection information for a Wi Fi network in a profile so that the next time you are within range of that network your device conne...

Страница 248: ...ice click Done 7 When you are prompted to save a profile for the Wi Fi network click Next so that your device connects to the Wi Fi network automatically next time 8 Click Next 9 On the Wi Fi Setup Co...

Страница 249: ...i network automatically or to prompt you to connect manually when you are within range of that network Your device tries to connect to Wi Fi networks based on the order in which they appear in your Wi...

Страница 250: ...option set to Manual you can turn off the prompt that appears when one of those networks becomes available If you turn off the prompt a red star still appears beside the Wi Fi indicator at the top of...

Страница 251: ...the Wi Fi profile Security options for Wi Fi profiles Security Type Set the security type that the Wi Fi network supports Select WEP key Set the type of WEP key for the Wi Fi network WEP key Type the...

Страница 252: ...Wi Fi network IMSI If your SIM card has more than one IMSI set the IMSI that you use to connect to the Wi Fi network Wi Fi profile IP and DNS options Automatically obtain IP address and DNS Set wheth...

Страница 253: ...rver that created the certificate for the authentication server For more information contact your administrator 1 Download the root certificate from the certificate authority server to your computer 2...

Страница 254: ...tions in the Wi Fi setup application are correct If you have already verified these options verify that the advanced connection options for the Wi Fi network are correct If you switched Wi Fi networks...

Страница 255: ...time or for alarm or calendar reminders click Turn Off Set your device to turn on and turn off automatically 1 On the Home screen or in a folder click the Options icon 2 Click Auto On Off 3 Set the We...

Страница 256: ...lete the original text from a reply message 55 Blind carbon copy a contact 49 Set the brightness of the backlighting 195 Turn off the connection to the wireless network 239 Format the device memory or...

Страница 257: ...first section of long email messages 63 The application memory on my device is low WhentheapplicationmemoryavailableonyourBlackBerry deviceislow yourdevicedisplaysadialogboxthatlistsapplicationsandla...

Страница 258: ...xt and SDN entries appear in bold Add a contact to your SIM card 1 In the contact list press the Menu key 2 Click SIM Phone Book 3 Press the Menu key 4 Click New 5 Type the contact information 6 Press...

Страница 259: ...lete Store SMS text messages on your SIM card Depending on your wireless service provider and wireless network this feature might not be supported If your BlackBerry device uses a SIM card and you set...

Страница 260: ...Options icon 2 Click Advanced Options 3 Click SIM Card 4 Press the Menu key 5 Click Enable Security 6 Type your SIM card PIN code 7 Press the Enter key Change the SIM card PIN code 1 On the Home scre...

Страница 261: ...the Password field to Enabled 4 Click Set Password 5 Type a password 6 Press the Menu key 7 Click Save To turn off the BlackBerry device password set the Password field to Disabled Change the device p...

Страница 262: ...a or media card files consider backing up these items so that you have a copy on your computer CAUTION If you have turned on encryption the process for deleting all device data can take up to an hour...

Страница 263: ...tions folder click the Password Keeper icon 2 Press the Menu key 3 Click New 4 Type the password information 5 Press the Menu key 6 Click Save Generate a random password 1 On the Home screen or in the...

Страница 264: ...Press the Menu key 6 Click Save To show passwords in the password keeper again set the Show Password field to Yes Turn off the prompt that appears before you delete items You can turn off the prompt...

Страница 265: ...Applications folder click the Password Keeper icon 2 Press the Menu key 3 Click Options 4 Set the Allow Clipboard Copy field to No 5 Press the Menu key 6 Click Save Set a limit for password attempts i...

Страница 266: ...is inserted in your device If you encrypt the files using your device password you can access the files on your media card in any device that you insert your media card into as long as you know the pa...

Страница 267: ...ion 4 Change the Two Factor Protection field to Enabled 5 Press the Menu key 6 Click Save About encryption keys If your BlackBerry device is associated with an email account that uses a BlackBerry Ent...

Страница 268: ...when you change the time or the time zone for your device when you lock your device Turn on memory cleaning 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click...

Страница 269: ...ation on the Home screen 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click Memory Cleaning 5 Change the Show Icon on Home Sc...

Страница 270: ...ificate to your BlackBerry device If the certificate is scheduled to expire soon you can re enroll to receive an updated certificate 1 On the Home screen or in a folder click the Options icon 2 Click...

Страница 271: ...certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or does not exist on your device Expiration Date This field displays the date that the certificat...

Страница 272: ...Menu key Click Show All Certs Send a certificate When you send a certificate your BlackBerry device sends the public key but does not send the corresponding private key 1 On the Home screen or in a f...

Страница 273: ...ificate in the certificate chain is weak The certificate is untrusted or revoked or a certificate in the certificate chain is untrusted revoked expired not valid or cannot be verified Status indicator...

Страница 274: ...7 Click Trust or Distrust 8 If you are trusting a certificate perform one of the following actions To trust the highlighted certificate click Selected Certificate To trust the highlighted certificate...

Страница 275: ...ation The certificate subject no longer requires the certificate Certificate Hold You want to revoke the certificate temporarily Certificate options Change the display name for a certificate 1 On the...

Страница 276: ...field to No 10 Press the Menu key 11 Click Save When you add a certificate your BlackBerry device uses the certificate subject as the name for the certificate Turn off the fetch status prompt that app...

Страница 277: ...r key To view the security level of a personal certificate press the Alt key and L To view the serial number of a certificate press the Alt key and S To view certificates for certificate authorities p...

Страница 278: ...cate or PGP key from the device memory 1 On the Home screen or in a folder click the Media icon or the Files icon 2 Navigate to a certificate or PGP key 3 Highlight the certificate or PGP key 4 Press...

Страница 279: ...t exist Creation Date This field displays the date that the PGP Universal Server generated the PGP key Expiration Date This field displays the date that the PGP Universal Server specified as the expir...

Страница 280: ...Home screen or in a folder click the Options icon 2 Click Security Options 3 Click PGP 4 Press the Menu key 5 Click Clear Universal Cache The next time that you send a PGP protected message your devic...

Страница 281: ...Click Trust or Distrust Revoke a PGP key If you revoke a PGP key the PGP key is revoked only in the key store on your BlackBerry device Your device does not update the revocation status on the PGP Un...

Страница 282: ...that appears when you add a PGP key to the key store 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click PGP keys 5 Press the...

Страница 283: ...personal PGP keys press the Alt key and P To view PGP keys for other people press the Alt key and O To view all PGP keys press the Alt key and A Troubleshooting PGP keys I cannot download a PGP key f...

Страница 284: ...nabled servers and DSML enabled servers Friendly Name Type a display name for the server Server Name Type the network address of the server Base Query Type the base query information for the server us...

Страница 285: ...might store the following items To access these items in the key store you must type a key store password personal certificates certificate and private key pairs certificates that you download using...

Страница 286: ...assword to Device Password field to Yes 6 Press the Menu key 7 Click Save Change when your device deletes the key store password 1 On the Home screen or in a folder click the Options icon 2 Click Secu...

Страница 287: ...omatic backup and restore of key store data 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click Key Stores 5 Change the Allow...

Страница 288: ...ur microSD smart card and your computer in mass storage mode you must temporarily turn off two factor authentication or select a different authentication option If the S MIME Support Package for Black...

Страница 289: ...enticator field to Proximity Set the Prompt for Device Password field to Yes 4 Press the Menu key 5 Click Save Import a certificate from a smart card 1 On the Home screen or in a folder click the Opti...

Страница 290: ...BlackBerry device You can turn off smart password entry to reduce the chance that someone might guess your device password or smart card password based on the smart password filter that your device ap...

Страница 291: ...the Home screen or in a folder click the Options icon 2 Click Password 3 If necessary change the User Authenticator field to Smart Card 4 Change the Certificate Status Check field 5 Press the Menu ke...

Страница 292: ...ss the Menu key 6 Click Save To turn on notification for smart card connections change the LED Session Indicator field to Enabled Software tokens About software tokens You might need a software token...

Страница 293: ...erry Enterprise Server that supports this feature For more information contact your administrator If you use a software token to log in to a VPN the software token must be on your device and the softw...

Страница 294: ...tests are designed to verify that security software is implemented correctly on your BlackBerry device The tests should run automatically when your device restarts Verify security software 1 On the Ho...

Страница 295: ...e Internet For example a stock price application might need to connect to the Internet to retrieve the latest stock prices You might have to set the APN that the third party application uses for this...

Страница 296: ...prompt for a third party application connection 1 On the Home screen or in a folder click the Options icon 2 Click Applications 3 Highlight a third party application 4 Press the Menu key 5 Click Edit...

Страница 297: ...or change device options such as display options Media Specify whether third party applications can access media files on your device Application Management Specify whether third party applications ca...

Страница 298: ...connection type that your BlackBerry device uses to connect to the LDAP enabled server or DSML enabled server try switching to the default connection type I cannot unlock my device using my smart car...

Страница 299: ...ackBerry device password contains a combination of letters that corresponds to an emergency access number your device might prompt you to make an emergency call when you type your device password To c...

Страница 300: ...e books on your device by connecting your device to the BlackBerry Desktop Manager Accept a service book 1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click Ser...

Страница 301: ...run and submit a diagnostic report Your wireless service provider or administrator can use the report to help you troubleshoot the issue 1 On the Home screen or in a folder click the Options icon 2 C...

Страница 302: ...cs Test 5 Press the Menu key 6 Click Options 7 Type the contact information 8 Press the Menu key 9 Click Save I cannot run or submit a diagnostic report Try performing the following actions Try runnin...

Страница 303: ...lick Wi Fi Tools 5 Click Wi Fi Diagnostics 6 Press the Menu key 7 Click Email Report or PIN Report Include advanced data in Wi Fi diagnostic reports 1 On the Home screen or in a folder click the Optio...

Страница 304: ...4 Click Wi Fi Tools 5 Click Wi Fi Diagnostics 6 Press the Menu key 7 Click Options 8 Type the contact information 9 Press the Menu key 10 Click Save User Guide Service books and diagnostic reports 302...

Страница 305: ...2 Press the Menu key 3 Click Options 4 Change the Display Closed Captions field to Yes 5 If necessary change the Appearance Position and Font Scale fields 6 Press the Menu key 7 Click Save Change the...

Страница 306: ...nnect or disconnect a USB cable or accessory to or from your device 1 On the Home screen click the Options icon 2 Click Advanced Options 3 Click Accessibility 4 Change the Event Sounds field to On 5 P...

Страница 307: ...signed to convert received calls to text that you can read on your TTY device If your TTY device is designed for use with a 2 5 mm headset jack you must use an adapter accessory to connect your TTY de...

Страница 308: ...the Home screen Voice dialing Make a call using a voice command To perform this task with a Bluetooth enabled device such as a handsfree car kit or wireless headset the paired Bluetooth enabled device...

Страница 309: ...nue typing the same word click the word To ignore the suggestions keep typing Predict words as you type You can set your BlackBerry device to display a list of suggested words as you type 1 On the Hom...

Страница 310: ...ules Long This capsule makes the paddle longer Slow This capsule slows down the ball Gun This capsule enables you to shoot three bullets at the bricks a bullet can destroy unbreakable bricks Laser Thi...

Страница 311: ...the Space key Adjust the volume To increase the volume press the Volume Up key on the right side of your BlackBerry device To decrease the volume press the Volume Down key on the right side of your d...

Страница 312: ...heck box 5 Press the Menu key 6 Click Save Submit a score to the BrickBreaker high score web site 1 On the Home screen or in the Games folder click the BrickBreaker icon 2 Press the Menu key 3 Click S...

Страница 313: ...unlimited time to play a game In a multiplayer game you compete against other players to win awards for achievements such as submitting the longest word or receiving the least number of holes Form a...

Страница 314: ...press the Play Pause Mute key on the top of your device To turn off mute press the Play Pause Mute key again Related topics Amplify the volume using the audio boost feature 106 Improve sound quality...

Страница 315: ...Home screen in the Games folder click the Word Mole icon 2 Click Options 3 Click High Scores 4 Click Leaderboard Multiplayer games Invite a player 1 On the Home screen in the Games folder click the Wo...

Страница 316: ...a message 2 Press the Enter key Check the stats for a player 1 On the Multiplayer Game Setup screen click a player 2 Click Show Stats Remove a player To perform this task you must be the game organize...

Страница 317: ...Some words that I submit are not recognized Some less common words might not be in the dictionary on your BlackBerry device Try submitting more commonly used words User Guide Word Mole game 315...

Страница 318: ...obile Data System CC carbon copy CDMA Code Division Multiple Access certificate A certificate is a digital document that binds the identity and public key of a certificate subject Each certificate has...

Страница 319: ...P TLS Extensible Authentication Protocol Transport Layer Security EAP TTLS Extensible Authentication Protocol Tunneled Transport Layer Security ECC Elliptic Curve Cryptography FDN Fixed Dialing Number...

Страница 320: ...uses an OCSP server to check the revocation status of a certificate on demand PEAP Protected Extensible Authentication Protocol personal certificate A personal certificate is a certificate that a cert...

Страница 321: ...me Streaming Protocol SAN subject alternative name SDN A service dialing number SDN is a number that is preloaded on your SIM card by your wireless service provider that you can use to access informat...

Страница 322: ...al private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi Fi Protected Access WTLS Wireless Transport Layer Security U...

Страница 323: ...de accessible AS IS and AS AVAILABLE and without condition endorsement guarantee representation or warranty of any kind by Research In Motion Limited and its affiliated companies RIM and RIM assumes n...

Страница 324: ...ED COMPANIES THEIR SUCCESSORS ASSIGNS AGENTS SUPPLIERS INCLUDING AIRTIME SERVICE PROVIDERS AUTHORIZED RIM DISTRIBUTORS ALSO INCLUDING AIRTIME SERVICE PROVIDERS AND THEIR RESPECTIVE DIRECTORS EMPLOYEES...

Страница 325: ...al Center for Supercomputing Applications University of Illinois at Urbana Champaign www ncsa uiuc edu Permission is hereby granted free of charge to any person obtaining a copy of this software Iperf...

Страница 326: ...of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the University of Cambridge nor the name of Apple Inc nor the...

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