4
®
Upgrading
The internal software (firmware) of the ServSwitch TDX is designed to be easily
upgraded in order to take advantage of a continual process of improvement and
innovation. The supplied upgrade cable is required to connect the ServSwitch
TDX to the serial port of a suitable system.
You can discover the current version of your ServSwitch TDX in two ways, either
using the upgrade application (discussed later) or within the configuration mode
as discussed next.
To discover the current firmware version
1 Enter configuration mode: Press and hold the
SELECT
button until the
SYSTEM
readout shows
c
.
2 You need to discover the three digits of the firmware release individually, as
follows:
• Press
to discover the first firmware release digit.
• Press
to discover the second firmware release digit.
• Press
to discover the third firmware release digit.
At each stage, the
SYSTEM
readout will momentarily show
=
and then the
relevant digit, before returning to the
c
prompt. For example, the respective
digits 1, 4 and 6 mean that the firmware version is v1.46.
3 Once completed, press to exit from configuration mode.
To upgrade the ServSwitch TDX
1 Obtain the latest ServSwitch TDX firmware upgrade file from Black Box
support. The upgrade files are compressed using pkzip format which you will
need to decompress them. If you do not have pkzip, go to
to download the latest version. Place the decompressed upgrade files
onto the Windows system that will be connected (via a vacant serial port) to
the ServSwitch TDX unit.
2 Remove power from the ServSwitch TDX. If any systems are active, either
switch them off or remove their keyboard link connectors from the
ServSwitch TDX. If an optional power supply is used, remove it.
3 Connect the upgrade cable between the remote control socket on the
end of the ServSwitch TDX unit, and a vacant serial port on the system
containing the upgrade files.
4 On the underside of the unit, click mini switch 7 to its ON position.
5 Re-apply power to the ServSwitch TDX and switch on the system to be used
for the upgrade. The
SYSTEM
readout will show .
6 Locate and run the application ‘KVMUploader’ to display this window:
7 Click the
Browse...
button and locate the TXT file that accompanied the
upgrade utility. Highlight the TXT file and click the
Open
button.
8 Click the
Advanced...
button and in the subsequent dialog, ensure that the
Serial Port
entry matches the port to which the upgrade cable is attached.
Also select the
Program and verify
option. Click the
OK
button.
9 Click the
Query Unit
button to check the name and version of the current
firmware - the application will interrogate the ServSwitch TDX via the
upgrade cable. Once the version information is displayed, check that the
Intended Target Units
field matches the
Unit Connected
field and the
New
Firmware Version
field exceeds that of the
Current Firmware Version
.
10 Click the
Upload Now
button to begin transferring the upgrade data from
the system to the ServSwitch TDX. The progress of the upload is shown
in the status bar (indicating the advancement of the current task) and the
progress bar (indicating the progress of the upload as a whole). The
SYSTEM
readout will show
u
.
During the upload, all buttons become disabled except for the
Abort
button. The upload can take as long as fifteen minutes. Should you need to
abandon the upload at any stage, click the
Abort
button.
Following the upload, a verification will be carried out and the results
displayed within the upgrade application window.
11 When complete, switch off the ServSwitch TDX, disconnect the upgrade
cable, return mini switch 7 to its OFF position and resume operation of the
ServSwitch TDX in the usual manner.