
Appendix D: Product Registration and Support
Technical Support
Black Box understands that there are often questions when installing and/or using a new product.
FREE Technical Support is provided 24 hours a day, 7 days a week.
Black Box Corporation
1000 Park Drive
Tel: 724.746.5500
Web: www.blackbox.com
Lawrence, PA 15055 USA
Fax: 724.746.0746
Email: [email protected]
Troubleshooting
Calling BLACK BOX
If you determine that your Power View is malfunctioning,
do not attempt to alter or repair the unit
. It
contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500.
Before you do, make a record of the history of the problem. We will be able to provide more efficient
and accurate assistance if you have a complete description, including:
•
The model and serial number of the problem unit.
•
The nature and duration of the problem.
•
When the problem occurs.
•
Any particular application that, when used, appears to create the problem or make it worse.
Shipping and Packaging
If you need to transport or ship your Power View:
•
Package it carefully. We recommend that you use the original container.
•
If you are returning the unit, make sure you include everything you received with it. Before
you ship for return or repair, contact Black Box to get a Return Materials Authorization
(RMA) number.
26
•
Appendices
Power View Enhanced PDU
Product Registration and Support
Installation and Operations Manual
Содержание Power View PS570A
Страница 1: ...Power View Enhanced PDU PS570A Installation and Operations Manual ...
Страница 4: ......
Страница 8: ......
Страница 12: ......
Страница 31: ......