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FOM LINE DRIVER—ST AND S M
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6.1 Application Problems
If you’re having a problem with your application, reread the manual. Make sure you’ve selected the
appropriate switches for the interface you chose. If your Line Driver is still not working properly, fill out
an application diagram (found on pages 19, 21, and 23).
Do this before you call for technical support
. Having
this information handy will help the Technical Support staff determine whether your Line Driver has
been configured correctly for your application.
6.2 Calling Your Supplier
If you determine that your FOM Line Driver is malfunctioning, do not attempt to alter or repair the unit.
It contains no user-serviceable parts. Contact your supplier.
Before you do, make a record of the history of the problem. Your supplier will be able to provide more
efficient and accurate assistance if you have a complete description, including:
• the nature and duration of the problem.
• when the problem occurs.
• the components involved in the problem.
• any particular application that, when used, appears to create the problem or make it worse.
6.3 Shipping and Packaging
If you need to transport or ship your Line Driver:
• Package it carefully. We recommend that you use the original container.
• If you are shipping the FOM Line Driver for repair, make sure you include everything that was
included in the original package. Before you ship, contact your supplier to get a Return Materials
Authorization (RMA) number.
6. Troubleshooting
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