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MINI-MODEM (56 KBPS DATA/FAX MODEM)
3.7 Troubleshooting
Your Mini-Modem was thoroughly tested at the factory
before it was shipped. If you are unable to make a
successful connection or if you experience data loss or
garbled characters during your connection, the modem
might be defective. However, it is more likely that the
source of your problem lies elsewhere. Problems you
might encounter include:
• None of the LEDs light when the modem is on;
• The modem does not respond to commands;
• The modem dials but is unable to make a
connection;
• The modem disconnects while online;
• The modem cannot connect when answering;
• Slow file transfer;
• Losing data; or
• Garbage characters on the monitor