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Troubleshooting
110 ETEP CLI User Guide
Show Commands
The ETEP has several show commands that may be helpful in troubleshooting an appliance problem. The
show commands display date and version information, and the content of log files. Show commands are
available to the Admin and Ops users.
Table 58 ETEP show commands
Command Description
show all Displays a collection of troubleshooting data, including running-
config, encryption statistics, MIB2 statistics for the local, remote,
and management ports, discarded packets, SPD, SAD, MAC
statistics, ARP cache, route table, and system data such as disk
and memory usage
.
See “Additional Diagnostic Tools” on page 114
for more information.
show audit-log Displays the contents of the audit log file, such as successful and
unsuccessful log in attempts. This command is available only to
the Administrator user.
show bootloader-version Displays the bootloader version that is loaded on the ETEP.
show dataplane-log Displays the contents of the data plane log file, including:
• Messages about packet processing and encryption
• PMTU changes
show date Displays the internal clock’s date and time settings.
show discards Shows the number of discarded packets and the reason for the
discards. A list of possible reasons for discarded packets is
provided in “Discarded Packets” on page 115 .
show distkey-log Displays log messages about EncrypTight distributed key
functionality, such as rekeys and policy deployments.
show dual-power-status Displays the operational status of the ET1000A power supplies.
show encrypt-policy Displays the encryption policy settings: Layer 2/Layer 3,
EncrypTight policy management enabled/disabled, and pass TLS in
the clear enabled/disabled.
show fips-mode Shows whether FIPS mode is enabled or disabled on the ETEP.
show throughput-speed Displays the throughput speed configured on the dataplane.
show ntp-status Shows whether the NTP client is enabled, and if it is, displays NTP
server information. See “Checking for Time Synchronization
Problems” on page 112 for more information.
show pki-log Displays the pki log, which contains messages about certificate
usage.
show running-config Displays the configuration that is running on the appliance.
show sad Shows the security association database entries. See “Viewing the
SAD Entries” on page 118 for a description of the SAD fields.
show serial-number Displays the unit’s serial number.
show snmp-log Displays the messages in the SNMP log file.
show spd Shows the security policy database entries. See “Viewing the SPD
Entries” on page 117 for a description of the SPD selectors.
show system-log Displays the contents of the system log file, which contains
significant system events that are not associated with the other
pre-defined facilities, including:
• NTP clock sync successes and failures
• XML-RPC calls from ETEMS to the ETEP