26
ASD-4
to [2] [2]). (See
Sections 5.4.1
through
5.4.3
for more information on using
and changing the ASD-4’s access codes.) If the caller wants to reach one of
these ports, whether and how the caller can do so depends on the types of
phones you and the caller are using. If
you
answered the call at a
tone-dialing
extension phone,
you
can transfer the call. If
the caller
is calling from a
tone-
dialing
phone,
he
or
she
can transfer the call. However, if
both you and the caller
are on
rotary/pulse-dialing
phones,
neither of you
can transfer the call. You will
have to tell the caller to hang up and try again, because the ASD-4 can’t
detect rotary/pulse commands from any phone that isn’t on its TAD or
PHONE port.
4.2.2.C Answering Calls with a TAD
If a telephone answering device (TAD) on an extension or on your ASD-4’s
TAD port answers a call, the caller can either record a voice message on the
TAD or transfer their call to the FAX or MODEM port. We recommend that
you record a greeting announcement on the TAD to provide callers with
instructions for transferring their calls. Maybe something like this:
“Hello, this is the ________ company. If you wish to send a fax only, press
[1] [1] on your tone phone and begin your transmission now. If you want
to leave a voice message, leave your message at the tone. You may also
leave a message at the tone and
then
press [1] [1] to reach the fax.”
You can also announce the tone access code for the MODEM port (factory-
preset to [2] [2]) if you want to allow open access to this port. You might also
want to inform callers that they cannot transfer a call to the FAX or MODEM
port from a rotary/pulse-dialing phone.
To accommodate rotary/pulse-dialing faxes, or faxes that do not produce
CNG tones, turn the Automatic TAD Transfer feature on (see
Section 5.3.4
).
NOTE
Automatic TAD Transfer and its timing may not be compatible with
single-cassette answering machines. Contact technical support for more
information about using the ASD-4 with single-cassette answering
machines.
The destination of the Automatic TAD Transfer can be set to either
the FAX or MODEM port. The ASD-4 is factory preset to transfer calls to
the FAX port once the TAD disconnects from them. To change the default
setting to the MODEM port, see
Section 5.3.13
.
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