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COMPACT VIDEO SPLITTERS
Appendix. Troubleshooting
A.1 Calling Black Box
If you determine that your Compact Video Splitter is
malfunctioning, do not attempt to alter or repair the
unit. It contains no user-serviceable parts. Contact Black
Box at 724-746-5500.
Before you do, make a record of the history of the
problem. We will be able to provide more efficient and
accurate assistance if you have a complete description,
including:
• the nature and duration of the problem.
• when the problem occurs.
• the components involved in the problem.
• any particular application that, when used,
appears to create the problem or make it worse.