7
•
Small amounts of dripping might occur during use. If excessive, either
the steamer needs time to get back up to full temperature or there
could be a build-up of condensation on the ironing plate. Just allow the
steamer a minute to reheat, or gently wipe the ironing plate against the
ironing pad fabric to remove condensation.
•
To prevent iron marks on fabric, turn garment inside out before using
the ironing plate. Sensitive items (such as items with embellishments)
should be steamed inside out as well to avoid damage.
•
Putting on a garment immediately after ironing or steaming can actually
create wrinkles. Always allow clothing to cool for about 5 minutes after
ironing or steaming to set the press.
TROUBLESHOOTING
Problem
Possible Cause
Solution
The steamer is plugged
in but not heating.
There's a power supply issue.
Check that the plug is
properly inserted into the
outlet or try plugging the
steamer into a different outlet.
Not enough steam or
no steam is coming out
of the steamer.
The steamer isn’t heated up
to full temperature.
Always allow steamer to
preheat at least 60 seconds.
There is not enough water in
the water tank.
Follow the instructions under
the “filling the water tank”
section and fill to Max level
marker.
The steamer has not been
used for several weeks or
more and an air pocket is
blocking the steam.
Push the "steam reset"
button on the bottom of the
unit. The steam reset button
pushes air through the pump.
Discolored water is
coming through the
holes and staining the
fabric.
Residue has built up in the
water tank or on the ironing
plate.
Empty the water tank after
each use. Only use distilled,
filtered, or purified water.
Perfumed or scented
additives were used.
Regularly clean steamer and
refrain from using perfumed
or scented additives.
Starch was used.
Always clean steamer ironing
plate after using starch.
Steamer is leaking or
spitting.
Steamer is not hot enough.
Allow the steamer to heat for
about 45 seconds.
Condensation has built up.
Gently wipe the ironing plate
with a soft, damp cloth to
remove condensation.
Water tank is running low.
Follow the instructions under
the “Filling the Water Tank”
section and fill to Max level
marker.
If additional assistance is needed, please contact our consumer service team at
1-800-465-6070.
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