10
SERVICE INFORMATION
Warranty Service:
Please go to the support and service section on our website at www.bkprecision.com to obtain a RMA #.
Return the product in the original packaging with proof of purchase to the address below. Clearly state on the RMA the
performance problem and return any leads, probes, connectors and accessories that you are using with the device.
Non-Warranty Service:
Please go to the support and service section on our website at www.bkprecision.com to obtain a RMA
#. Return the product in the original packaging to the address below. Clearly state on the RMA the performance problem and
return any leads, probes, connectors and accessories that you are using with the device. Customers not on an open account
must include payment in the form of a money order or credit card. For the most current repair charges please refer to the
service and support section on our website.
Return all merchandise to B&K Precision Corp. with prepaid shipping. The flat-rate repair charge for Non-Warranty Service does
not include return shipping. Return shipping to locations in North America is included for Warranty Service. For overnight
shipments and non-North American shipping fees please contact B&K Precision Corp.
B&K Precision Corp.
22820 Savi Ranch Parkway
Yorba Linda, CA 92887
www.bkprecision.com
714-921-9095
Include with the returned instrument your complete return shipping address, contact name, phone number and description
of problem.
11
LIMITED THREE-YEAR WARRANTY
B&K Precision Corp. warrants to the original purchaser that its products and the component parts thereof, will be free from
defects in workmanship and materials for a period of
three years
from date of purchase.
B&K Precision Corp. will, without charge, repair or replace, at its option, defective product or component parts. Returned
product must be accompanied by proof of the purchase date in the form of a sales receipt.
To help us better serve you, please complete the warranty registration for your new instrument via our website
Exclusions: This warranty does not apply in the event of misuse or abuse of the product or as a result of unauthorized
alterations or repairs. The warranty is void if the serial number is altered, defaced or removed.
B&K Precision Corp. shall not be liable for any consequential damages, including without limitation damages resulting from loss
of use. Some states do not allow limitations of incidental or consequential damages. So the above limitation or exclusion may
not apply to you.
This warranty gives you specific rights and you may have other rights, which vary from state-to-state.
B&K Precision Corp.
22820 Savi Ranch Parkway
Yorba Linda, CA 92887
www.bkprecision.com
714-921-9095
