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Product Instructions
39
4 Troubleshooting
1 ） How to display across network segments
The meeting box and transmitter must be in one network segment to automatically search display.
Cross network segment networking under layer 3 switch: when the receiver is in the discovery mode, the user
needs to manually input the device IP to display; when the receiving end is in the short code mode, the user inputs
the short code to display.
2 ） How to call up the space play function on MAC
System Preferences - Monitor - present the mirror option in the menu bar (when available), tick "at the bottom"
- TV icon at the top right, and select play in space
3) WiDi display is not complete, there are black edges around
The solution is to modify the image size of indicator to 100% at the control panel of Intel graphics card.
4) What to do if the Android transmitter can't find the device when the PC client is displaying.
At this time, you can manually add IP to initiate the display, which may be because the router forbids broadcast
packets or the device cannot be automatically discovered through the switch.
5 ） When making a phone call, or QQ voice call or video call, there is no microphone sound when Android phone
Miracast
This is an Android system mechanism, and sound cannot be obtained from the microphone at this time.
6 ） USB transmitter cannot be connected
Plug in and out the USB transmitter again. If "calling the receiver, please wait" is still prompted, insert the
projector into the USB port of the box to repair.
7 ） Instability of connection and display
Check the surrounding WiFi environment by installing wirelessmon on the laptop to see if there are WiFi
interference (try not to exceed three signal sources in a channel) and whether the WiFi signal strength of the host is
enough (at least stable greater than - 70dBm). If there is much interference, modify the AP channel of the box (5G
band has 5 channels to choose, 2.4G band has 1, 6, 11 channels to choose, it is recommended to use 5G first) to a
relatively idle channel. If the signal strength is weak, check whether the antenna is tightened, check the placement
position of the host, and move the host until the signal strength is greater than - 70dBm.
8 ） WiDi display, win10 system version support is as follows: