8
Problem
Possible Cause
Remedies
Reduced steam OR
no steam
Water tank empty.
Refill tank.
Handle not installed
properly.
Push the Handle all the way into the machine
until you hear a “click”.
Foot not installed properly.
Insert the Body of the machine into the
steam mop foot until you hear a “click”.
Streaking
Dirty Mop Pad.
Remove and wash pad per instructions
before further use.
Use on waxed or oiled floor.
If you have used floor polishes or wax on
your floors, steam products may decrease
glossiness. Refer to the wax or polish
manufacturer. If you don’t wax or polish your
floors, check the floor care instructions from
your flooring manufacturer.
Leaking
Mop Pad is too wet.
Remove and replace with dry Mop Pad.
Knocking noise
First use or water tank is
empty.
Fill water tank and knocking will diminish
after a few seconds.
Hose OR Accessory
Nozzle will not
connect to end of pod
Hose/Accessory Nozzle
Adapter not connected to
end of pod.
Connect Hose/Accessory Nozzle Adapter to
end of pod first and then connect Hose or
Accessory Nozzle.
Fabric Steamer Tool
will not connect to
Accessory Nozzle
Fabric Steamer Tool will only
connect to the end of the
hose.
Connect Fabric Steamer Tool directly to the
end of the hose.
Note:
Any other servicing should be performed by an authorized service representative.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit
support.BISSELL.com
.
But wait, there’s more!
Join us online for a complete guide to your new product, including
troubleshooting, product registration, parts and more.
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Part Number 1625304 08/20 RevB