S-S-005009
10
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TO: BESTWAY
®
SERVICE DEPARTMENT
Date:
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FAX/E-MAIL/TEL: Please refer to your country according to the information found on the back cover or on our website: www.bestwaycorp.com
Please provide your address details in full.
Note:
Incomplete address details will result in delayed shipments.
Bestway reserves the right to charge for redelivery of undelivered packages where the recipient is at fault.
REQUIRED INFORMATION - PLEASE WRITE THE SHIPPING ADDRESS
Water leakage
Stopped working
Missing part - Please use the code for the missing part. This can be found in the owner's manual.
Other (Please describe)
Problem description
IMPORTANT: ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET.
Bestway reserves the right to request photographic evidence of defective parts, or to require sending the item for additional testing.
In order to better assist you, we request all information you provide is complete.
FOR FAQ, MANUALS, VIDEOS OR SPARE PARTS, PLEASE VISIT OUR WEBSITE: www.bestwaycorp.com
VIDEOS ARE ALSO AVAILABLE ON OUR BESTWAY CHANNEL ON YOU TUBE: www.youtube.com/user/BestwayService
Retailer:
SAND FILTER WITH OZONATOR MODEL #XXXXXX
All drawings for illustration purpose only. Not to scale.
Item Code
SAND FILTER MODEL #XXXXXX
Batch
Number
Batch
Number
Batch
Number
The product you have purchased comes with a limited warranty. Bestway
®
stands behind our quality guarantee and assures, through a replacement
warranty, your product will be free from manufacturer’s defects.
The following provision is only valid within the European member states countries: The legal regulation of Directive 1999/44/EC will not be effected by this
BESTWAY limited warranty.
To enact a warranty claim, this form must be completed and submitted with a copy of your purchase receipt to your local Bestway After Sales Center.
Please contact your local Bestway After Sales Center before sending any documents. They will provide full instructions of what is needed for your claim.
Bestway
®
will not replace any products deemed to have been damaged due to negligence or used outside of the owner’s manual guidelines.
Bestway’s warranty covers manufacturing defects discovered while unpacking the product or during use as recommended within the user manual.
This warranty applies only to products which have not been modified by any 3rd parties. The product must be stored and handled in accordance with the
technical recommendations.
The warranty does not cover damages caused by misuse, abuse, neglect, including, but not limited to collision, fire, use of incorrect voltage, excessive
heat exposure, improper installation, improper wiring or testing, or improper storage.
Replacements and repairs don’t extend the duration of the warranty. The Limited Warranty is valid for the period indicated above. The warranty start
date is the date of sale shown on the original receipt/purchase invoice.
Limited BESTWAY
®
Manufacturer’s Warranty
Please copy the Batch Number found on the body of the sand filter.
YY/MM/DD
Batch
Number
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