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  35

  Troubleshooting

Troubleshooting

Frequently asked questions (FAQ)

The image is blurred:

Read the 

How to adjust the screen resolution on page 21

 section, and then select the correct 

resolution, refresh rate and make adjustments based on these instructions.

How do you use a VGA extension cable?

Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by 
working through the instructions in the 

How to adjust the screen refresh rate on page 22

 section It 

is normal for blurring to occur due to conduction losses in extension cables. You can minimize 
these losses by using an extension cable with better conduction quality or with a built-in booster.

Does the blurring only occur at resolutions lower than the native (maximum) resolution?

Read the 

How to adjust the screen resolution on page 21

 section. Select the native resolution.

Pixel errors can be seen:

One of several pixels is permanently black, one or more pixels are permanently white, one or more 
pixels are permanently red, green, blue or another color.

  Clean the LCD screen.

  Cycle power on-off.

  These are pixels that are permanently on or off and is a natural defect that occurs in LCD 

technology.

The image has a faulty coloration:

It has a yellow, blue or pink appearance.

Select MENU > PICTURE > Color > Reset Color, and then choose “Yes” in the “Caution” message 
box to reset the color settings to the factory defaults. 

If the image is still not correct and the OSD also has faulty coloration, this means one of the three 
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is 
bent or broken off, please contact your dealer to get necessary support.

No image can be seen:

Is the prompt on the display illuminated in green?

If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means 
you are using a display mode that this monitor does not support, please change the setting to one 
of the supported mode. Please read “

Supported PC Timings on page 37

” section.

Is the prompt on the display illuminated in orange?

If the LED is illuminated in orange, the power management mode is active. Press any button on 
the computer keyboard or move the mouse. If that does not help, check the signal cable 
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

Is the prompt on the display not illuminated at all?

Check the power supply mains socket, the external power supply and the mains switch.

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Downloaded from ManualMonitor.com Manuals

Содержание FP72E

Страница 1: ...Welcome FP72E T721 LCD Color Monitor 17 0 LCD Panel Size User s Manual Downloaded from ManualMonitor com Manuals...

Страница 2: ...ply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible This product should be operated from the type of...

Страница 3: ...an existing computer 16 How to install on Windows XP system 17 How to install on Windows 2000 system 18 How to complete the Windows Upgrade Device Driver Wizard 19 How to adjust the screen resolution...

Страница 4: ...Table of Contents 4 Downloaded from ManualMonitor com Manuals...

Страница 5: ...ou have the following items If any are missing or damaged please contact the place of purchase for a replacement 1 1 1 1 BenQ LCD Monitor Quick Start Guide CD ROM Power Cord Signal Cable D Sub Signal...

Страница 6: ...ng the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Audio Cable Downloaded...

Страница 7: ...w your monitor Getting to know your monitor Front view Back view 1 Audio cable socket 2 AC power input jack 3 DVI D input socket 4 D Sub input socket 1 1 1 2 Earphone socket Downloaded from ManualMoni...

Страница 8: ...r and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Lay the screen face down on a flat clean padded surface While hold...

Страница 9: ...ce a superior quality picture than analog video signals Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor D Sub socket Connect the other plug of the D Sub cable...

Страница 10: ...the cables neatly in place behind the monitor stand 6 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on Turn on the monitor by pressing the powe...

Страница 11: ...LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open...

Страница 12: ...power before disconnecting the cables from the LCD monitor 1 Remove the monitor base Lay the screen face down on a clean and well padded sur face Detach the monitor base as instructed in How to detac...

Страница 13: ...over Slide the rear cover back toward you to remove it The screw plate at the back of the monitor could be revealed 4 Follow the instruction manuals of the wall mount bracket you purchased to complete...

Страница 14: ...on your computer after connecting the monitor to your computer Windows will automatically recognise the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instr...

Страница 15: ...owing these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer 1 Follow the instructions in How to assemble your monitor hardware on p...

Страница 16: ...has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information fil...

Страница 17: ...r the correct model is not currently shown you will need to continue with these instructions 5 Click the Driver tab and the Update Driver button The Hardware Update Wizard will display Follow the wiza...

Страница 18: ...ly the Windows menu to Display Properties is located in Control Panel In Windows 2000 version Control Panel is located under the Settings menu item Click Start Settings Control Panel Display The Displ...

Страница 19: ...will display 7 Click the Open button This will return you to the Install from Disk window and it will have entered the address to the BenQ LCD Monitor CD Driver folder into the field titled Copy manuf...

Страница 20: ...the Display Properties window and if you made any changes to the screen resolution Windows 2000 will prompt you for confirmation to effect the changes and further confirmation to accept the changes C...

Страница 21: ...d its initial resolution To take full advantage of LCD technology you should select the native resolution setting of 1280 x 1024 1 Open Display Properties and select the Settings tab You can open Disp...

Страница 22: ...cification section of this User s Manual Supported PC Timings on page 37 You can choose 60 70 and 75 Hertz but not 72Hz for the native resolution of 1280 x 1024 1 Double click the Display icon in Cont...

Страница 23: ...image utility which you can use to check for screen color grayscale and line gradient display 1 Run the test program auto exe from CD ROM You could also use any other image such as the desktop of you...

Страница 24: ...key for Contrast 4 X Right key For Right Increase adjustment Right key is the hot key for Brightness 5 ENTER key Enter sub menus and select items 6 Power Turn the power on or off OSD On Screen Displa...

Страница 25: ...pness Reddish Color User Mode Yes Reset Color No AUDIO Volume Mute Yes English No French German Italian DVI Spanish SYSTEM Input D sub Polish Japanese OSD Settings Czech Traditional Chinese Informatio...

Страница 26: ...dicator Further press the X key to increase or the W key to decrease the screen brightness and press the MENU key to exit Press the W key to display the Contrast indi cator Further press the X key to...

Страница 27: ...on page 33 under OSD Settings for more details For more information on each menu please refer to the following pages Display menu on page 28 Picture menu on page 30 Audio menu on page 32 System menu o...

Страница 28: ...W or X keys to make adjust ments or selections 5 To return to the previous menu press the MENU button Item Function Operation Range Auto Adjustment Optimizes and adjusts the screen settings automatic...

Страница 29: ...xel Clock Adjusts the pixel clock frequency timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 23 0 to 100 Phase Ad...

Страница 30: ...ts the degree of difference between darkness and lightness Press the X key to increase the contrast and press the W key to decrease the contrast 0 to 100 Sharpness Adjusts the clarity and visibility o...

Страница 31: ...tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Press the W or X keys and the ENTER key t...

Страница 32: ...and then press the ENTER key to select that item 4 Press the W or X keys to make adjust ments or selections 5 To return to the previous menu press the MENU button Item Function Operation Range Volume...

Страница 33: ...e D sub analog or DVI digital input Use this to change the input to that appropriate to your video cable connection type Press the W or X keys to set the changes DVI D sub OSD Settings Press ENTER to...

Страница 34: ...on is activated the OSD controls and hotkey operations will be disabled Press the W or X keys to adjust the value To unlock the OSD controls when the OSD is preset to be locked press and hold the MENU...

Страница 35: ...curs in LCD technology The image has a faulty coloration It has a yellow blue or pink appearance Select MENU PICTURE Color Reset Color and then choose Yes in the Caution message box to reset the color...

Страница 36: ...on these instructions The image is displaced in one direction Read the How to adjust the screen resolution on page 21 section and then select the correct resolution refresh rate and make adjustments b...

Страница 37: ...unction 1 1 1 10 Incoming display mode Input timing Resolution Horizontal Frequency KHz Vertical Frequency Hz Pixel Frequency MHz Comment 640x350 31 47 P 70 08 N 25 17 DOS 720x400 31 47 N 70 08 P 28 3...

Страница 38: ...matic image setting 5 buttons and i key Contrast brightness vert hor image position phase pixel clock color balance color palette multiple language OSD OSD position input selection Power management Ma...

Страница 39: ...39 Specifications Operating voltage Dimensions H x W x D Weight Automatic switched mode power supply 90 264 V 47 63 Hz 369 x 371 6 x 151 3 mm 3 9 kg Downloaded from ManualMonitor com Manuals...

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