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21
XVIII WARRANTY
Belson Policies
We at Belson take extreme care to ensure that your shipment arrives
in acceptable condition. When your shipment arrives, the carrier will
provide you with a delivery receipt. It is vital that you count the
number of pieces being delivered and inspect for damages prior to
signing the this document. No claims for damaged or missing
merchandise can be made unless it is recorded on this delivery
receipt. Claims for hidden damage must be reported within 15
calendar days of receipt of delivery. Should you have any questions or
encounter any difficulty, please call our Customer Service
Department at 1-800-323-5664.
Return Merchandise Policy
Prior written approval and instructions must be issued by our
Customer Service Department before any merchandise can be
returned. All merchandise must be properly packed and returned in its
original packaging, freight Prepaid. No Collect shipments can be
accepted. Merchandise returned for reasons other than damage or
defect may be subject to a 20% re-stocking fee.
Warranty
Every Belson product is warranted against defects in material and
workmanship for 1 full year from the date of shipment. Misuse,
neglect or alteration of product is not covered under this warranty.
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