18/10/2019
Belkin Official Support - Common issues with Wemo devices
https://www.belkin.com/us/support-article?articleNum=44526
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4. Wemo devices experiencing connectivity errors with Apple® routers
There is currently no true solution for this. If you are using an Apple router, you may experience
random issues. Apple range extenders also have the same issues with other range extenders. Your
Wemo devices may work fine internally but not show up remotely.
To know more about Remote Access, click these links:
What to do if Remote Access is lost on the Wemo® device(http://www.belkin.com/us/support-article?
articleNum=8267)
Manually enabling or disabling Remote Access using the Wemo App(http://www.belkin.com/us/support-
article?articleNum=8227)
Wemo device turns ON by itself without Rules set
If your Wemo device is turning ON and/or OFF by itself even without Rules set, it is possible that a rule is
stored on the Wemo but is not showing up in your App. You can remove this rule by restoring your Wemo
device to factory defaults. To know how, click here(http://www.belkin.com/us/support-article?
articleNum=8035).
NOTE:
Restoring your Wemo device will erase any rules stored on the device as well as its custom name and
picture. You will have to rename the Wemo device and set a custom picture for it again.
Wemo will not save a Schedule Rule
Wemo Rules are a set of instructions that allow your Wemo devices to function on their own without any
intervention from you. A Schedule Rule is the most basic rule that you can make. This rule will allow you to
turn your Wemo device ON and OFF at the time you set.
To know more about creating a Schedule Rule, click these links:
How to create a Schedule rule for your Wemo® with the Wemo App