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Home Base

sections

table of contents

TroUBlesHooTInG

General Troubleshooting

If you are having issues, be sure to try these general tips first:

Make sure the Home Base Control Center Software is the latest version,

and the Home Base Firmware is the latest version. Software and

Firmware updates are available on Belkin’s website at http://www.belkin.

com.

Control Center can’t find a Home Base

1 .

Is the product turned on? The AC adapter may be unplugged.

Check that the Power LED is lit.

2 .

Is the Link LED lit? If the Link LED is not turned on, it may not be

connected properly. Try rerunning the Home Base Setup Wizard

and configuring the wireless settings again (or try another network

cable if you are using a wired connection).

3 .

Make sure your computer’s wireless adapter and/or access point

is configured properly and note the configuration settings, paying

special attention to the wireless mode, SSID or network name, and

WEP/WPA/WPA2 security, so you can configure your Home Base

product to the same wireless settings.

4 .

Make sure you have a good wireless signal from the wireless

access point or router to your computer and to Home Base, that

Home Base is within range, and that it is away from metal objects

and devices that generate radio interference (like Bluetooth

devices, cordless phones, and microwave ovens).

5 .

Is the network cable connected properly? The network (LAN)

cable may be unplugged or have bad contacts. Verify the cable

connections.

6 .

Is your computer on the network? If your computer is networked,

try to see if you can connect to other network computers or if

you can browse the Internet. Verify that the network is working

properly.

Disks not appearing in Windows Explorer or Mac OS X Finder, other

devices not appearing in Control Center

1 .

Is the USB cable connected properly? The USB cable may be

unplugged or have bad contacts. Verify the cable connections.

2 .

Is the USB disk-drive format supported? Home Base supports

FAT16-, FAT32-, and NTFS-formatted disk drives only. If you have

a disk you want to connect that has a different file format, you can

still connect to it in Network USB Mode, or you can reformat the

disk to FAT32 or NTFS and use it in Network Storage Mode.

note:

Refer to the FAQ page of this manual for more information.

Содержание Home Base F5L049ea

Страница 1: ...English Français Deutsch Nederlands Español Italiano Home Base User Manual 8820 00115ea F5L049ea ...

Страница 2: ...rver 26 10 Upgrading Home Base Firmware 27 11 Troubleshooting 30 12 Firewalls 32 13 FAQs 48 14 Technical Support 51 15 Information 52 1 Introduction 1 2 Getting Started 3 3 Wireless Setup 5 4 Available Devices List 8 5 Device Properties 9 6 Local Backup 12 7 Picture Sharing 15 8 Control Center Options 24 ...

Страница 3: ... your home network The Control Center software offers a convenient central location to configure the Home Base and the USB devices you attach to it Home Base Capabilities Share and control printers and scanners among all the networked computers in your home Share external drives with all the networked computers in your home Back up critical and precious content from all your networked computers to...

Страница 4: ...hes Mobility Print and scan from anywhere in the home You are no longer tethered to the computer nor do you need to email print jobs to a computer physically connected to the printer Freedom Hide your printers scanners and external drives out of sight Flexibility Any USB peripheral can be shared among all your networked computers simply by attaching it to Home Base Package Contents Belkin Home Bas...

Страница 5: ...wirelessly plug it into your router for now The setup software will help you make Home Base operate on your wire less network You can also use WPS to wirelessly set up Home Base See the help file on the CD for details Run the setup software 2 Run the setup software to make Home Base a member of your network Insert the CD and the setup software will run Choose Set Up Home Base If you don t already ...

Страница 6: ...devices 4 Once Home Base is a member of your network you re ready to plug in printers hard drives and other USB devices to share among your computers Simply plug each device into an open USB port on the back of Home Base Note If you plug a printer into Home Base each computer will ask you to install the printer s driver if it hasn t been done already You ll only have to do this once You can manage...

Страница 7: ...low instructions below The setup software will help you make Home Base operate as a member of your wireless network 1 Start by connecting your Home Base to your router You ll unplug it later 2 Connect the AC adapter 3 Run the setup software and follow the software s instructions to set up the Home Base 4 When offered wireless setup select a wireless network 5 The setup software will tell Home Base...

Страница 8: ... minutes the security LED will flash quickly and continuously for 10 seconds then stop and you ll need to try again If Home Base couldn t determine to which router to connect the security LED will flash in bursts of five for 10 seconds then stop and you ll need to try again 1 Make sure Home Base is NOT plugged into your router 2 Connect the AC adapter 3 Push the WPS button on your router Refer to ...

Страница 9: ...d your router will negotiate a connection If a connection is established Home Base s security LED will come on in solid blue If a connection is not established after more than two minutes the security LED will flash quickly and continuously for 10 seconds then stop and you ll need to try again For more information on wireless setup see the Troubleshooting and FAQs sections in this manual WPS PIN C...

Страница 10: ...e By default disks attached to Home Base are shared with all computers on the network A disk can be unmounted safely by selecting it and clicking Disconnect A disk that is not mounted can be mounted again by unplugging and plugging its USB cable back into Home Base If someone is using a device you d like to use select the device and click Request Use A message will appear on the user s computer no...

Страница 11: ...Control Center and displays various reference information about the device In the Display Name field enter the name of the device as you want it to appear in the Control Center The default name is gathered by the Control Center from the device itself This default name will always appear as the USB device name even if you change the Display Name Device speed is shown as reported by the particular d...

Страница 12: ... each time you start the computer Connections to devices may occasionally be lost due to network failures or other factors If you want the Control Center to automatically reconnect with the device should this occur check Attempt to reconnect the device if the connection is lost The Control Center will try to reconnect with the device until the connection is reestablished or the computer is shut do...

Страница 13: ...u can force users to manually connect to the printer with the Never automatically connect I will always connect manually option The Printer field is enabled if you select one of the automatic connection options From the drop down list select the printer driver associated with this printer Connections to devices may occasionally be lost due to network failures or other factors If you want the Contr...

Страница 14: ...cated by Next Backup or you can start backing up immediately by clicking Backup Now The status of your backup will be shown via a progress bar The first backup can take a while as it copies all of the files on your computer Once the initial backup is complete the Control Center will monitor your computer and only back up new and changed files The Belkin Home Base Control Center Local Backup tab en...

Страница 15: ...rs and choose which ones you don t need to back up To restore files back to your computer you can right click on a file or folder you wish to restore and choose History to bring up the history browser which will list all versions of the file folder existing in the backup Select an item from the list and click the Restore button which will allow you to choose a restore destination You may also drag...

Страница 16: ...ur computer launch the Restore Utility found in the Local Backup folder of the drive that received the backup If you want to perform a restore of your computer after you have reinstalled the Operating System and or the Control Centre make sure to restore your old data before setting up the Local Backup feature on the computer again ...

Страница 17: ...ures from USB disks connected to the Home Base to picture sharing sites like Flickr and Picasa To enable this feature click Add a share and select a folder from the disk s connected to the Home Base Home Base will monitor this folder for pictures If you want to change the time that Home Base performs the picture uploads to the online services click Options ...

Страница 18: ...ickr or Picasa account you will need to sign up for one which you can do for free The Picture Sharing configuration wizard will ask you for your online photo sharing account information you will need to authorize your Home Base product so it can access your account and automatically upload your pictures The wizard will also ask you how often you want to check for pictures to upload them ...

Страница 19: ...re sharing Flickr Account Selection A Flickr account is selected here Next to User Name the user names stored in Home Base are displayed in a combo box If a new user name is entered Flickr tool authorization is necessary In this case clicking Next will bring up the following message ...

Страница 20: ...rowser will launch and the Flickr authorization page will be displayed Control Center will display a message telling the user to dismiss it when authorization is complete After authorization is complete the user clicks the message box s OK button The new user account information is stored to Home Base and the wizard continues ...

Страница 21: ... performed according to the user s selection If an upload time was not already configured for Home Base it can be configured before clicking Finish see bottom right image If a time is configured for one folder it will be used for all other folders as well Item Description Tags Sets tag information Up to 64 tags can be entered with each tag separated by a space Anyone Public All users can view the ...

Страница 22: ...mation If Sign up for Web Albums is clicked the sign up page for Picasa Web Albums will open in a web browser The user can create a Google Account there if he or she does not already have one A login error will be displayed if user authentication failed If the user forgot his or her password he or she can click the Forget your Password link to open the Google Account password confirmation page in ...

Страница 23: ...r to perform the upload immediately or wait until the configured time When Finish is clicked the upload will be performed according to the user s selection If an upload time was not already configured for Home Base it can be configured before clicking Finish see bottom right image If a time is configured for one folder it will be used for all other folders as well Item Description Select Album Cho...

Страница 24: ...on is clicked the Picture Sharing screen in Control Center will open In the folder list an error status message will be displayed for items where an error occurred When the message is clicked the Error Information Dialog will pop up The Error Information Dialog displays detailed information about the error Also the user can configure whether he or she wants newer pictures uploaded first or older p...

Страница 25: ...haring tab Each list item will show its status and the time of last upload If you want to share additional folders click Add a share If you want to change the time that Home Base performs the picture uploads to the online services click Options To disable a share uncheck its check box To delete a sharing job permanently click Remove To access your pictures log in to your account at www flickr com ...

Страница 26: ...eady for use when you start your computer For more information see the Device Properties section The Show the Home Base Control Center check box makes Control Center appear each time you start the computer Under Notification you can specify which notifications you want to see Mark check boxes to 1 Notify me when the device connection is lost to inform you when the connection to a USB device is los...

Страница 27: ...Select one and click Properties to view its settings This will open the web browser configuration of Home Base It consists of status configuration maintenance and help pages Network administrators who are administering a network containing subnetworks can click Refresh options to specify broadcast IP addresses to be used when the Control Center searches the network for Home Base For more informati...

Страница 28: ...2 mpg mpeg MPEG 4 m4v m4p mp4 Music AC3 ac3 LPCM wav MP3 mp3 MPEG 4 m4a WMA wma In addition the following files may be showed on file lists that the media player displays Table 1 File Formats Media Type File Extension Image bmp ico gih jpe pnm ppm qti qtf qtif tif tiff Movie asf avc avi dv divx wmv mjpg mjpeg mpe mp2p vob mp2t m1v m2v mpg2 mpeg2 mp4ps ts ogm mkv rmvb mov hdmov qt bin iso asx Music...

Страница 29: ...OME BASE FIRMWARE 13 Firmware Update Instructions From the Home Base Control Center software click on Tools then Connected Home Bases Choose your Home Base from the list check the MAC address on the label of the bottom of Home Base with the MAC address in the list and select Properties ...

Страница 30: ...ts 1 2 3 4 5 6 7 8 9 11 12 13 14 10 13 UPGRADING HOME BASE FIRMWARE Your web browser should open to the Home Base configuration page Click on Upgrade Firmware Type in your Home Base password there is no password by default and click Login ...

Страница 31: ...RADING HOME BASE FIRMWARE Browse to the firmware file you downloaded from the Belkin website and click Open Click Upload Click OK when the verification screen comes up Your firmware upgrade will take a few minutes to complete after confirmation The firmware should now be upgraded ...

Страница 32: ...less settings 4 Make sure you have a good wireless signal from the wireless access point or router to your computer and to Home Base that Home Base is within range and that it is away from metal objects and devices that generate radio interference like Bluetooth devices cordless phones and microwave ovens 5 Is the network cable connected properly The network LAN cable may be unplugged or have bad ...

Страница 33: ...re still holding down the reset button When all of the LEDs light up on Home Base after about 4 5 seconds let go of the button Home Base is reset to factory defaults Device Troubleshooting If a device is visible in Control Center but you cannot connect to it your firewall may be blocking the connection During installation Control Center configures the Windows firewall to enable Home Base to operat...

Страница 34: ...you must specify settings that tell the firewall that Control Center should be allowed to communicate with the Home Base on your network The instructions are for the versions of the firewall programs that appear below If you have a different version of a given firewall the locations of some options may differ from those provided here Windows Live OneCare McAfee Security Center 2007 Norton Internet...

Страница 35: ...able of Contents 1 2 3 4 5 6 7 8 9 15 10 13 14 12 11 firewalls 2 Click Change OneCare settings Windows Live OneCare 1 Right click on the Windows Live OneCare icon in the task bar 3 Select Firewall and click Advanced settings ...

Страница 36: ...ntents 1 2 3 4 5 6 7 8 9 15 10 13 14 12 11 firewalls 4 Select Programs and click Add 5 Select connect exe from the folder where Control Center is installed The default path is C Program Files BELKIN Home Base Control Center Connect exe ...

Страница 37: ...35 Home Base sections Table of Contents 1 2 3 4 5 6 7 8 9 15 10 13 14 12 11 firewalls 6 Check that the software is set to Allow Click Apply 7 Now go to Ports and protocols and click Add ...

Страница 38: ... For Connections Outbound remote ports Scope Internet 9 Add another new exception one for incoming data Name Home Base In TCP or UDP UDP Port Range 19540 to 19540 For Connections Inbound local ports Scope Internet 10 Check the new exceptions you just created Make sure that both exceptions are enabled 11 Finish the configuration You must reboot your computer for the changes to take effect ...

Страница 39: ...11 firewalls McAfee Security Center 2007 1 Click Start All Programs McAfee Select McAfee Security Center 2 Select Internet Network A and then click on the option to Configure B 3 Expand the Firewall Protection is enabled list by clicking on the arrows A Then click Advanced B ...

Страница 40: ...he left is highlighted A Click Add Allowed Program B 5 Browse to the folder where Control Center is installed The default path is C Program Files BELKIN Home Base Control Center Connect exe Select the program highlighted below and click Open 6 Click OK You may need to reboot your computer for the new settings to take effect ...

Страница 41: ... 9 15 10 13 14 12 11 firewalls Norton Internet Security 2007 1 Go to Start All Programs Norton Internet Security Select Norton Internet Security Expand Settings A scroll down to Internet Security and Firewall Options B and click it 2 Select Program Control ...

Страница 42: ...2 3 4 5 6 7 8 9 15 10 13 14 12 11 firewalls 3 Click Add 4 Browse to the folder where Control Center is installed The default path is C Program Files BELKIN Home Base Control Center Connect exe Select the program highlighted below and click Open ...

Страница 43: ...1 firewalls 5 Program control will then ask you for the appropriate action for this program Choose Allow and click OK 6 Click Apply This confirms and applies the exception for Control Center Click OK to exit You may need to reboot your computer for the changes to take effect ...

Страница 44: ...0 13 14 12 11 firewalls Trend Micro PC cillin Internet Security 2007 1 Go to Start All Programs Trend Micro PC cillin Internet Security 2007 Select Trend Micro PC cillin Internet Security 2007 2 Click Personal Network Firewall Controls on the left 3 Click Settings ...

Страница 45: ...ts 1 2 3 4 5 6 7 8 9 15 10 13 14 12 11 firewalls 4 Ensure that the option Direct Internet connection is highlighted A and then click Add B 5 On the next screen ensure that the security level is set to Low A Click the Program Control tab B ...

Страница 46: ...tions Table of Contents 1 2 3 4 5 6 7 8 9 15 10 13 14 12 11 firewalls 6 Click Add 7 Browse to the folder where Control Center is installed The default path is C Program Files BELKIN Home Base Control Center Connect exe ...

Страница 47: ...5 10 13 14 12 11 firewalls 8 Ensure that the program setting is set on Simple Mode and that the Allow option is selected Click OK and then OK once more Select the program Connect and click Open You may need to reboot your computer for the changes to take effect ...

Страница 48: ...Configure General Hub Settings under Tasks in Control Center The Home Base Settings Properties tabs appear Select the Connected Home Bases tab 2 Write down the IP address of your Home Base 3 Right click on the ZoneAlarm icon in the task bar and open the ZoneAlarm Control Center 4 Select Firewall Select Zones and click Add ...

Страница 49: ...4 12 11 firewalls 5 Select IP Address 6 Enter the IP address that you wrote down earlier Click OK 8 Make sure that the IP address of Home Base is listed in the Trusted zone and click Firewall The connection in Control Center should now be enabled 7 Verify your settings ...

Страница 50: ...Administrative Templates Click System Double click Turn off Autoplay On the Setting tab select Disabled and click OK Q Why would I want to automatically start a specific piece of software when I connect to a device A Many USB items use specific software to carry out their functions For example a webcam will need software to capture video The Belkin Control Center enables you to specify that the so...

Страница 51: ...nnect to the disk Q How are drive letters mapped on Windows A When Control Center is running disk volumes will be mapped to drive letters starting with Z to avoid collision with commonly used drive letters Q What is the difference between Network USB mode and NAS mode A In Network USB mode it is as if the USB device is connected directly to your computer by a USB cable If one person is using a dev...

Страница 52: ...s the password to log in to the FTP server A The user ID is root and the password is the password you configured on the web page if any By default there is no password In this case log in by pressing the Enter key without entering a password Q Is it safe to unplug a connected USB device at any time A The device you are unplugging may be in use by another PC or accessed by picture sharing etc Data ...

Страница 53: ...7 09 www belkin com de networking GREECE 00800 44 14 23 90 www belkin com uk networking HUNGARY 06 17 77 49 06 www belkin com uk networking ICELAND 800 8534 www belkin com uk networking IRELAND 0818 55 50 06 www belkin com uk networking ITALY 02 69 43 02 51 www belkin com it networking LUXEMBOURG 34 20 80 85 60 www belkin com uk networking NETHERLANDS 0900 040 07 90 0 10 per minute www belkin com ...

Страница 54: ...utlet on a circuit different from that to which thereceiver is connected Consult the dealer or an experienced radio TV technician for help For IEEE 802 11b g n products in the USA market only channels 1 through 11 can be operated Selection of other channels is not possible This device and its antenna s must not be co located or operating in conjunction with any other antenna or transmitter FCC Sta...

Страница 55: ...ice has been designed to operate with an antenna having a maximum gain of 2 dB An antenna with a higher gain is strictly prohibited per regulations of Industry Canada The required antenna impedance is 50 Ohms This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B conforme á la norme NMB 003 du Canada For product available in the USA Canada market only ...

Страница 56: ...st DirektƯvas 1999 5 EK bǌtiskajƗm prasƯbƗm un citiem ar to saistƯtajiem noteikumiem Lietuviǐ Lithuanian Šiuo Belkin Ltd deklaruoja kad šis F5L049 atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Nederlands Dutch Hierbij verklaart Belkin Ltd dat het toestel F5L049 in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Malti Mal...

Страница 57: ...ere you purchased the product c When you purchased the product d Copy of original receipt 2 Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim What this warranty covers Belkin International Inc Belkin warrants to the original purchaser of this Belkin product that the product shall be free of defect...

Страница 58: ...e purchaser may have How state law relates to the warranty THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN THERE ARE NO OTHER WARRANTIES EXPRESSED OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES IF ANY ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY Some states do not...

Страница 59: ...ed trademarks or trademarks of Microsoft Corporation in the United States and or other countries 8820 00115ea F5L049ea Belkin Ltd Express Business Park Shipton Way Rushden NN10 6GL United Kingdom Belkin Iberia C Anabel Segura 10 planta baja Of 2 28108 Alcobendas Madrid Spain Belkin SAS 130 rue de Silly 92100 Boulogne Billancourt France Belkin Italy Greece Via Carducci 7 Milano 20123 Italy Belkin G...

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