I
ntegrated
T
elephony
S
ervices
Linksys SPA942
Quick reference guide
To place a call
Dial the number and unhook the handset or press the
Dial
soft key.
To transfer a call
During the call press the
Transf
soft key, then dial the destination number and press the
Dial
soft key. When in communication with the destination, press the
Transf
soft key.
To make a blind transfer
During the call, via the navigation key go to the right to display more options, and press
the
bxfer
soft key. Dial the destination number and press the
Dial
soft key.
To make a conference call
During a call press the
Conf
soft key, then dial the other destination and press the
Dial
soft key.After connection press the
Conf
soft key again.
To place a call from Call history or Personal directory
Press the Setup button, scroll to the list you want to use with the navigation button and
press the
Select
soft key. Scroll to the number you want to dial using the navigation
button and press the
Dial
soft key.
Lines
Soft Buttons
Navigation button
Setup button
Voicemail button
Call hold button
Mute button
Headphone
Speaker button
Volume adjustment bar
I
ntegrated
T
elephony
S
ervices
Linksys SPA942
Features Access Codes
*21*
Call Forwarding Unconditional Activation
*68*
Call Park
#21# Call Forwarding Unconditional Deactivation
*88*
Call Park Retrieve
*67* Call Forwarding Busy Activation
*82#
Call Pickup
#67# Call Forwarding Busy Deactivation
#43*
Cancel Call Waiting
*61* Call Forwarding No Answer Activation
*82*
Directed Call Pickup
#61# Call Forwarding No Answer Deactivation
*26#
Do Not Disturb Activation
*31* Calling Line ID Delivery Blocking per Call
#26# Do Not Disturb Deactivation
#31* Calling Line ID Delivery per Call
Voice mail PhoneMail™
Action type
Own phone
Other phone
0800 22 200 (NL)
Consultation
1230
+32 78 15 1230
For more info
0800 33 200 (FR)
Configuration
1231
+32 78 15 1231
0800 22 100 (NL)
Direct deposit
1232
+32 78 15 1232
For problems
0800 33 100 (FR)
Remarks
:
-
It is not possible to listen to your voice mails before having carried out the initial
configuration.
-
In order to have calls transferred to your voice mailbox, you have to activate (or have
it activated by your administrator) the “Third-Party Voice Mail Support” feature on the
ITS web management portal.
Frequently Asked Questions - FAQ
-
To place a call
from the phone (or the CommPilot CallManager or the Microsoft
Outlook Assistant), always start with ”0” then the number to dial with the prefix
(e.g.
0
02 722 12 34). The international format is also accepted instead of the “0”
(e.g.
+32
2 722 12 34).
This only applies to calls outside your group number range
and without use of short numbering.
-
Placing a conference call from the phone
, when terminating the call, the other
two parties stay in communication.
-
Placing a conference call from the CommPilot CallManager or the Microsoft
Outlook Assistant
, when terminating the call, the other two parties do not stay in
communication.
-
Access the
web management portal
to configure your features via
https://81.245.3.244
or
https://81.245.3.245
. These addresses are only accessible
from Explore or a teleworking connection.
For a complete phone manual, go on
www.belgacom.be/its/
and click on
products
.
To report a problem, please contact your administrator:
_________________________
.
To contact directly Belgacom, be sure to have at your disposal your site DSID number
________________________
before calling the
0800 14 888
.
