37 / EN
Washing Machine / User Manual
Problem
Reason
Solution
Colour of the clothes faded.
(**)
Excessive laundry was loaded in.
• Do not load the machine in excess.
Detergent in use is damp.
• Keep detergents closed in an
environment free of humidity and
do not expose them to excessive
temperatures.
A higher temperature is selected.
• Select the proper programme and
temperature according to the type
and soiling degree of the laundry.
It does not rinse well.
The amount, brand and storage conditions of the
detergent used are inappropriate.
• Use a detergent appropriate for
the washing machine and your
laundry. Keep detergents closed in
an environment free of humidity and
do not expose them to excessive
temperatures.
Detergent is put in the wrong compartment.
• If detergent is put in the prewash
compartment although prewash cycle
is not selected, machine can take this
detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
Pump filter is clogged.
• Check the filter.
Drain hose is folded.
• Check the drain hose.
Laundry became stiff after
washing. (**)
Insufficient amount of detergent is used.
• Using insufficient amount of
detergent for the water hardness
can cause the laundry to become
stiff in time. Use appropriate amount
of detergent according to the water
hardness.
Detergent is put in the wrong compartment.
• If detergent is put in the prewash
compartment although prewash cycle
is not selected, machine can take this
detergent during rinsing or softener
step. Put the detergent in the correct
compartment.
Detergent might be mixed with the softener.
• Do not mix the softener with
detergent. Wash and clean the
dispenser with hot water.
Laundry does not smell like
the softener. (**)
Detergent is put in the wrong compartment.
• If detergent is put in the prewash
compartment although prewash cycle
is not selected, machine can take this
detergent during rinsing or softener
step. Wash and clean the dispenser
with hot water. Put the detergent in
the correct compartment.
Detergent might be mixed with the softener.
• Do not mix the softener with
detergent. Wash and clean the
dispenser with hot water.