35
EN
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem yourself.
If the problem cannot be solved with the steps that are listed, contact our customer service
department.
Do not attempt to repair a defective electrical device yourself!
Problem
Possible cause
Fix
The control panel (
15
)
does not light up /
the device cannot be
switched on.
The mains plug is not inserted
correctly in the plug socket.
Correct the
fi
t of the mains plug.
The plug socket is defective.
Try another plug
socket.
There is no mains voltage.
Check the fuse of the mains
connection.
The fuse in the fuse
box is triggered.
Too many devices connected to
the same circuit.
Reduce the number of devices in
the circuit.
Water runs out of the
device.
There is too much water in the
water tank (
16
).
Do not over
fi
ll the water tank!
The water tank (
16
) is not placed
in its mount correctly.
Correct the
fi
t of the water tank.
A function has
been selected, but
the device beeps
constantly and the
red control lamp (
20
)
fl
ashes. The control
panel
(
15
) does not
light up.
There is no water in the water
tank (
16
).
Detach the water tank from the
device and
fi
ll it with water.
Place a cup beneath the coffee
outlet (
11
).
Press any button. Some water
will run through the water
system into the cup. The red
control lamp will go out, the
device will stop beeping and can
be restarted.
The red control
lamp (
20
) is lit up
permanently.
The device is defective.
Contact the customer service
department.
The yellow control
lamp (
22
)
fl
ashes.
The device is furred up.
Descale the device.
The espresso runs
very slowly into the
cup.
The coffee outlet (
11
) or the
sieve (
8, 9
) is clogged.
Clean the porta
fi
lter (
10
) and
the sieve.
The device is furred up.
Descale the device.
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21.06.2021 10:50:30
21.06.2021 10:50:30