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What to do if...?
Problem
Remedy
Tubular drive does not move.
Program new transmitter.
Bring transmitter within range of the tubular drive.
Press drive or stop button on transmitter at least five times in
the immediate vicinity of the tubular drive.
Insert battery/batteries correctly in the transmitter or insert new
battery/batteries.
Check electrical connection.
Thermal protection switch in tubular drive has tripped. Wait until
the thermal protection switch in the tubular drive is reactivated.
Running direction on tubular drive cannot be set.
Delete limit positions (see relevant chapter Deleting limit posi-
tions) and reset the running direction.
Incorrect running direction after deleting limit positions.
Use the relevant transmitter or the direction switch on the tubu-
lar drive to change the direction of rotation.
Tubular drive stops arbitrarily; cannot be restarted in the same
direction.
Tubular drive has detected an increase in load. Briefly run the
curtain in the opposite direction, then continue in the desired
direction.
Tubular drive is overloaded. Use a higher-torque tubular drive.
Delete limit positions, then reprogram limit positions.
During the programming run, the drive stops short of the limit
position to be programmed.
For safety reasons, the drive reacts sensitively to sluggishness
during the programming run, in order to prevent damage.
Briefly run curtain DOWN and subsequently UP until you reach
the upper limit position.
The LED ring lights up red when the receiver for the setting
mode is selected.
Reduce distance from receiver.
Check electr. connection of the receiver.
Put the receiver into programming mode.
Add the transmitter to the installation.
The required setting cannot be changed.
Make sure that the CentronicPlus transmitter is in setting mode.
Tubular drive overruns the limit position or does not reach the
set limit position.
Repair electrical installation and reprogram limit positions.
Check electrical installation; remove external devices; reset
limit positions.
Stops have broken off or one or several attachments are
broken. Repair system; delete limit positions, then reprogram
limit positions.
Tubular drive does not run in the right direction.
Tubular drive is overheated. The tubular drive is operational
again after a few minutes.
Tubular drive is faulty (does not run even after standing still for
a long period of time). Replace the tubular drive.
Clear and remove the obstruction and set the drive in the direc-
tion required.
Check the electrical connection.
Tubular drive only runs for approx. 1 second.
Tubular drive is faulty. Replace the tubular drive.
Tubular drive switches off automatically before the first limit po-
sition is programmed.
Tubular drive has detected a torque increase.
Clear and remove the obstruction. Then move past this position
to the desired limit position.
When you attempt to set the limit positions using Auto-install,
this does not work.
Use a heavier end strip.
Close to the desired extended limit position and set a point.
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