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51
Troubleshooting
User Manual PoolManager
®
92
Type of problem
Potential cause of the
problem
Remediation of the
problem
Redox measurement
Redox potential does not
coincide with the control
measurement
Calibration erroneous or
was a long time ago
Perform a new
calibration
Calibration failure in
redox calibration
Erroneous entry of
calibration values
Repeat calibration
Electrode contaminated
or defective
Use 5-10% hydrochloric
acid to clean the
electrode and then rinse
with distilled water. If the
electrode does not
calibrate after this, then it
has to be replaced.
Moisture in cable
Dry or replace
cable
Measurement amplifier
defective
Device has to be
repaired or replaced
Redox (mV) control (chlorine or bromine dosing)
The unit shows a dosing
output of 0% although
there is a deviation
between actual value
and setpoint
Dosing is blocked by an
alarm (flow, level, or
dosing time alarm)
Remediate alarm cause
Acknowledge alarm
Start delay still running
Wait for end of start
delay
The dosing pump
continues to run despite
the unit showing a
dosing output of 0%
Fuse on the dosing
pump is burnt
Replace fuse
(2AT)
Dosing relay defective
Replace the respective
relay
Dosing pump defective
Replace the dosing
pump
Dosing pump is running,
but there is no redox
correction
Container is empty
Replace maintenance
product
Dosing pump has sucked
in air and is no longer
dosing
Remove air from dosing
head
Redox value fluctuating
around the setpoint
Redox control
dosing output is too high
Set a higher value for the
p-range, which will lower
dosing output.
Reducing the minimum
switch-on time hinders
overdosage.
Redox potential deviates
from setpoint over a
longer period of time
Redox control
dosing output is too low
Set a lower value for the
p-range, which will
increase dosing output.
An increase in minimum
switch-on time will result
in the setpoint be
approached more
quickly.
Type of problem
Potential cause of the
problem
Remediation of the
problem
Type of problem
Potential cause of the
problem
Remediation of the
problem
Automatic dosage O2 (BayroSoft)
The unit does not trigger
dosing at the expected
point in time
Dosing is blocked by an
alarm (flow or level
alarm)
Remediate alarm cause
Acknowledge alarm
Date and time are not
correctly configured on
the measuring and
control unit
Configure date and time
on the customer level
Dosing output is higher
than the programmed
dosing output
The actual dosing output
increases due to
temperature
compensation
-
The dosing pump is not
running despite the unit
showing dosing output
Fuse on the dosing
pump is burnt
Replace fuse
(2AT)
Dosing relay defective
Replace the respective
relay
Dosing pump defective
Replace the dosing
pump
The dosing pump is
running, but no
maintenance product is
reaching the water
Container is empty
Replace maintenance
product
Dosing pump has sucked
in air and is no longer
dosing
Remove air from dosing
head
Temperature measurement
Temperature display
erroneous
Temperature sensor
defective
Replace temperature
sensor.
Moisture in cable
Dry or replace cable
Incorrect sensor type
configured
(PT1000 / KTY83)
Correct setting in the
"temperature" menu (in
service menu only)