Ipump Pain Management System Operator’s Manual
7-6
CD07-19-E4-766
Repair and Troubleshooting
The pump must be serviced only by authorized personnel who have completed the manufacturer's technical
training program. Service documentation, including circuit diagrams, is available to approved service
organizations upon request. Alternatively, the pump should be returned to Baxter for service.
While under Baxter’s warranty, Service Agreement (optional), or lease agreement, the pump housing must
not be opened by unauthorized personnel. Use an authorized Baxter service provider for service and repair.
For service and repair information for this product, contact your local Baxter Service Center.
In the event that your pump needs to be returned for service, obtain a Return Authorization by contacting
your local service center (see “Authorized Service Centers,” 7-1). Shipping costs for all pumps returned to
Baxter shall be paid for by the customer. The pump must be packed in its original container or in another
Baxter approved container that will provide adequate protection during shipment. To ensure prompt return, a
Baxter authorized service representative must be notified before shipping any pump for repair. When calling
for service, please be prepared to provide code number and serial number of the pump. A brief written
description of the problem should be attached to the pump when it is returned for service.
Baxter will not be responsible for unauthorized returns or for units damaged in shipment due to improper
packaging.
Oct02_0719E4766.book Page 6 Friday, August 3, 2007 1:46 PM