TROUBLESHOOTING
19 Basic troubleshooting
19.1 Damages of the handheld
19.2 Reset to factory default
To reset the handheld to factory default, you have to press and hold the reset button
that can be accessed through a small hole inside the battery compartment (chapter 4.1).
You will hear a sound when the reset has been initiated.
To access the button a very thin object (i.e. paperclip) is required. After resetting, the
handheld is in factory configuration. No data in the OccluSense
®
-iPad-App is being de-
leted or changed.
19.3 Connection lost after Firmware Update
Updating the firmware of the handheld may cause a disconnection to the wireless net-
work.
If the handheld device has lost information about the local wireless network, indicated
by the missing name of the local wireless network at the handheld device connection
indicator, switch the iPad’s wireless network to the network of the OccluSense
®
handheld
device. Then reconnect the handheld device to the local wireless network, for details
refer to chapter 10.2.
If the handheld device does not reconnect automatically to the app when using the
wireless network of the handheld device, establish the connection manually.
19.4 Entering wrong WLAN credentials
As described in chapter 10 the WLAN credentials have to be correct, otherwise the hand-
held will be out of reach for further connectivity attempts. If you have accidentally en-
tered incorrect WLAN connection credentials, please reset the handheld as described in
chapter 19.2 and try again.
CAUTION
In case of a mechanical damage, the device must be returned or disposed of
•
properly.
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