No display
• Turn the external display to a different source.
• Connect the adaptor to your main device (laptop,
computer, tablet or smartphone).
• External display device must be at least 1080P
resolution.
• Connect the HDMI cable to the adaptor. The HDMI
should already be connected to an external display.
• Switch the external display source to HDMI.
• Check to make sure your computer has the latest USB
drivers.
• Try using a different USB-C port.
• Try using a different USB cable.
• Try using a different HDMI cable.
• Your smart phone must support Samsung DeX
(Desktop Experience) mode or eternal monitor output
mode. For smart phones that do not support these,
video output will not work.
USB-C port
cannot charge
device
• USB-C charging is only supported if both the power
source and the device being charged are compatible
to the PD charging standard. Note the maximum
supported power output is limited to 20V; 5A; 5W.
Product Overview
Have you got everything?
Operation
A. 3 In 1 USB-C Adaptor
B. User Guide
C. Warranty Certificate
• Connect the USB-C connector of the adaptor to a USB-C supported device.
• Connect the USB-C port of the adaptor to a USB-C supported device for
charging only.
• Connect the HDMI port of the adaptor to the HDMI port of the external USB
storage device.
• Connect the USB 3.0 port of the adaptor to a USB supported device for data
transfer/device sharing.
• The adaptor will automatically detect the resolution and support up to 4K UHD.
The adaptor will reduce the output resolution if the external display device
does not support 4K UHD.
• You can now view your device content on your external display.
• Notes: Compatible with most computer/tablets/smart phones with USB-C port.
User Guide
Model: AMPDQ-1221-2A
3 In 1 USB-C Adaptor
Give us a call
What? You mean this User Guide didn’t have ALL the answers? Speak to us!
We’d love to help you get up and running as quickly as possible.
Call our
After Sales Support
on
1300 002 534
.
Operating hours: Monday-Friday, 8:30am-6pm; Saturday, 9am-6pm AEST
Enjoy using your product!
Well done, you made it.
Now sit back and relax... your product is automatically
covered by a 1-year warranty.
How nice!
Troubleshooting
A. USB-C Port
B. HDMI Port
C. USB 3.0 Port
D. USB-C Connector
FRONT VIEW
A
B
C
D
