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Troubleshooting and Support
Basler sprint Mono Cameras
213
8.3.4
RS-644 Serial Communication
Use the serial communication troubleshooting charts if you think that there is a problem with RS-
644 serial communication or if you have been directed here from another chart.
Before making or breaking any camera connections, always switch off power to the system
(camera and host PC).
The RS-644 port used by the camera is located on the frame grabber. Check
the documentation for your frame grabber. Make sure that you have installed
all software related to the port and that the port has the following settings:
8 data bits, no parity, 1 stop bit and baud rate = 9600 bps.
Is the port software installed and are the port settings correct?
Yes
Make corrections
and then restart
your computer.
No
Contact Basler technical support.
The contact numbers appear on the front pages of this manual.
Start the Camera Configuration Tool Plus (CCT+) and click on the port selector drop
down menu that appears below the menu bar. A list will show any RS-644 port(s)
available on the frame grabber. RS-644 ports are identified in the list by a name
starting with "clser" followed by a port number. Click on an RS-644 port in the list.
Does a list of camera settings appear?
The RS-644
port is working
correctly. Exit
this chart.
Yes
Yes
No
Yes
No
No
Does a “Can’t connect to the port because
the port is in use” message appear?
The port is present, but the CCT+ can not access the port.
Make sure that no other program has access to the port.
Yes
No
The RS-644
port is working
correctly. Exit
this chart.
Yes
The port is present and can be accessed but the camera is not
responding. Make sure that:
The camera has power and that the power source meets the
requirements in Section 2.5 on
.
You are using the correct data cables between you camera
and the frame grabber (see Section 2.4 on
).
The wires in the data cable are continuous.
The cable connections are firmly seated.
After you made these checks, is the problem still present?
No
Does a “This type of camera is not
supported” message appear?
You may need to update the CCT+. To download the
latest version of the tool, go to the Basler web site at
www.baslerweb.com.
Once you have downloaded the latest version of the
tool, uninstall the old version from your computer and
install the new version.
Start the CCT+, click on the port selection drop down
menu and select an RS-644 port from the list.
Does a list of camera parameters appear?
Содержание Sprint Series
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Страница 10: ...Table of Contents vi Basler sprint Mono Cameras...
Страница 42: ...Physical Interface 32 Basler sprint Mono Cameras Fig 14 Camera Frame Grabber Interface...
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Страница 76: ...Line Acquisition Modes 66 Basler sprint Mono Cameras...
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Страница 232: ...Feedback 222 Basler sprint Mono Cameras...